A feature rich CRM at a value price, part of the wider Zoho ecosystem
248 reviews matching your filters
Priya Ainsley
Director · 11-50 employees · Marketing and advertising
24 Nov 2025
The customisation let us shape it to our exact process. The free edition covered our first few users at no cost.
Pros
The customisation let us shape it to our exact process.
Cons
The breadth takes real thought to configure well.
Louise Thornley
Company secretary · 51-200 employees · Hospitality
20 Nov 2025
The customisation let us shape it to our exact process. If you already use Zoho the other apps just connect.
Pros
The customisation let us shape it to our exact process.
Cons
Support on the lower tiers is lighter.
Freya Hargreaves
Payroll manager · 51-200 employees · IT services
18 Nov 2025
The functionality per pound genuinely undercuts the big names, and the free edition covered our first few users at no cost. Fewer UK partners know it than Salesforce or HubSpot, but we live with it.
Pros
The functionality per pound genuinely undercuts the big names.
Cons
Fewer UK partners know it than Salesforce or HubSpot.
Jodie Devlin
Founder · 11-50 employees · Manufacturing
13 Nov 2025
The customisation let us shape it to our exact process. That said, fewer UK partners know it than Salesforce or HubSpot and the breadth takes real thought to configure well.
Pros
The customisation let us shape it to our exact process.
Cons
Fewer UK partners know it than Salesforce or HubSpot.
Gareth Mackenzie
Bookkeeper · 1-10 employees · Charity and non-profit
9 Nov 2025
Support on the lower tiers is lighter. The breadth takes real thought to configure well. Looking at alternatives.
Pros
The functionality per pound genuinely undercuts the big names.
Cons
Support on the lower tiers is lighter.
David Nowak
Owner · 11-50 employees · Veterinary
2 Nov 2025
The functionality per pound genuinely undercuts the big names. Only real gripe is that support on the lower tiers is lighter.
Pros
The functionality per pound genuinely undercuts the big names.
Cons
Support on the lower tiers is lighter.
Ruth Patel
Payroll manager · 201-500 employees · Legal services
31 Oct 2025
Mixed. If you already use Zoho the other apps just connect, but support on the lower tiers is lighter.
Pros
If you already use Zoho the other apps just connect.
Cons
Support on the lower tiers is lighter.
Aisha Fairbanks
Sole trader · 1-10 employees · Property and lettings
26 Oct 2025
If you already use Zoho the other apps just connect, and the customisation let us shape it to our exact process. No complaints so far.
Pros
If you already use Zoho the other apps just connect.
Cons
The upgrade path nudges you toward the full Zoho One bundle.
Peter Ferreira
Head of payroll · 501-1000 employees · Veterinary
21 Oct 2025
The free edition covered our first few users at no cost, and the customisation let us shape it to our exact process. No complaints so far.
Pros
The free edition covered our first few users at no cost.
Cons
Fewer UK partners know it than Salesforce or HubSpot.
Paul Cavendish
Founder · 11-50 employees · Professional services
21 Oct 2025
If you already use Zoho the other apps just connect. The free edition covered our first few users at no cost.
Pros
If you already use Zoho the other apps just connect.
Cons
Support on the lower tiers is lighter.