The AI assistant and analytics arrive cheaper than rivals reserve them. Only real gripe is that the breadth takes real thought to configure well.
Pros
The AI assistant and analytics arrive cheaper than rivals reserve them.
Cons
The breadth takes real thought to configure well.
Ease of use
4.0
Value for money
4.0
Customer service
4.0
Functionality
4.0
Used for 1-2 years4 found this helpful
O
Owen Bramley
HR manager · 51-200 employees · Hospitality
LinkedIn verifiedUnited Kingdom
4.0
26 Jul 2026
Great if you are in the Zoho world
The customisation let us shape it to our exact process. Only real gripe is that the breadth takes real thought to configure well.
Pros
The customisation let us shape it to our exact process.
Cons
The breadth takes real thought to configure well.
Ease of use
4.0
Value for money
3.0
Customer service
3.0
Functionality
4.0
Used for Less than 6 months36 found this helpful
A
Aisha Adeyemi
Director · 1-10 employees · Healthcare
United Kingdom
1.0
25 Jul 2026
Undercuts the big names
The breadth takes real thought to configure well. Support on the lower tiers is lighter. Looking at alternatives.
Pros
The functionality per pound genuinely undercuts the big names.
Cons
The breadth takes real thought to configure well.
Ease of use
1.0
Value for money
2.0
Customer service
1.0
Functionality
1.0
Used for 1-2 years34 found this helpful
E
Emma Fairbanks
Owner · 11-50 employees · Charity and non-profit
United Kingdom
5.0
25 Jul 2026
Incredible value for the features
The functionality per pound genuinely undercuts the big names, and the free edition covered our first few users at no cost. No complaints so far.
Pros
The functionality per pound genuinely undercuts the big names.
Cons
Fewer UK partners know it than Salesforce or HubSpot.
Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 1-2 years18 found this helpful
S
Simon Halliwell
Bookkeeper · 1-10 employees · Fitness and leisure
LinkedIn verifiedUnited Kingdom
5.0
23 Jul 2026
Powerful, takes setup
The free edition covered our first few users at no cost. The AI assistant and analytics arrive cheaper than rivals reserve them.
Pros
The free edition covered our first few users at no cost.
Cons
The breadth takes real thought to configure well.
Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 1-2 years22 found this helpful
G
Gareth Trelawny
Practice manager · 11-50 employees · Professional services
United Kingdom
4.0
22 Jul 2026
Great if you are in the Zoho world
The functionality per pound genuinely undercuts the big names, and the free edition covered our first few users at no cost. The upgrade path nudges you toward the full Zoho One bundle, but we live with it.
Pros
The functionality per pound genuinely undercuts the big names.
Cons
The upgrade path nudges you toward the full Zoho One bundle.
Ease of use
5.0
Value for money
4.0
Customer service
4.0
Functionality
4.0
Used for 6-12 months14 found this helpful
S
Stephen Iqbal
Founder · 1-10 employees · Food and beverage
United Kingdom
5.0
22 Jul 2026
Great if you are in the Zoho world
If you already use Zoho the other apps just connect. The customisation let us shape it to our exact process.
Pros
If you already use Zoho the other apps just connect.
Cons
The breadth takes real thought to configure well.
Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 1-2 years31 found this helpful
T
Thomas Marsden
Head of finance · 501-1000 employees · Healthcare
United Kingdom
5.0
19 Jul 2026
Undercuts the big names
The functionality per pound genuinely undercuts the big names. If you already use Zoho the other apps just connect.
Pros
The functionality per pound genuinely undercuts the big names.
Cons
Support on the lower tiers is lighter.
Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
4.0
Used for 1-2 years27 found this helpful
P
Paul Patel
Office manager · 11-50 employees · Logistics and transport
LinkedIn verifiedUnited Kingdom
5.0
9 Jul 2026
Powerful, takes setup
The functionality per pound genuinely undercuts the big names, and the free edition covered our first few users at no cost. No complaints so far.
Pros
The functionality per pound genuinely undercuts the big names.
Cons
The upgrade path nudges you toward the full Zoho One bundle.
Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
4.0
Used for 6-12 months23 found this helpful
A
Adam Ainsley
Owner · 1-10 employees · Construction
United Kingdom
2.0
9 Jul 2026
Incredible value for the features
The breadth takes real thought to configure well, and support on the lower tiers is lighter. The functionality per pound genuinely undercuts the big names, which is about the only positive.
Pros
The functionality per pound genuinely undercuts the big names.
