Director · 11-50 employees · Logistics and transport
United Kingdom
5.0
8 Jul 2026
Great if you are in the Zoho world
The AI assistant and analytics arrive cheaper than rivals reserve them. The functionality per pound genuinely undercuts the big names.
Pros
The AI assistant and analytics arrive cheaper than rivals reserve them.
Cons
The breadth takes real thought to configure well.
Ease of use
4.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 2+ years10 found this helpful
R
Robert Sinclair
Sole trader · 1-10 employees · Wholesale
United Kingdom
4.0
27 Jun 2026
Undercuts the big names
If you already use Zoho the other apps just connect. Only real gripe is that the upgrade path nudges you toward the full Zoho One bundle.
Pros
If you already use Zoho the other apps just connect.
Cons
The upgrade path nudges you toward the full Zoho One bundle.
Ease of use
4.0
Value for money
4.0
Customer service
5.0
Functionality
5.0
Used for 2+ years16 found this helpful
C
Christopher Bramley
Practice manager · 1-10 employees · Veterinary
United Kingdom
3.0
27 Jun 2026
Great if you are in the Zoho world
The free edition covered our first few users at no cost. That said, the upgrade path nudges you toward the full Zoho One bundle and fewer UK partners know it than Salesforce or HubSpot.
Pros
The free edition covered our first few users at no cost.
Cons
The upgrade path nudges you toward the full Zoho One bundle.
Ease of use
3.0
Value for money
3.0
Customer service
4.0
Functionality
3.0
Used for 6-12 months16 found this helpful
A
Adam Stroud
HR manager · 51-200 employees · Retail
United Kingdom
4.0
23 Jun 2026
Great if you are in the Zoho world
The customisation let us shape it to our exact process, and the functionality per pound genuinely undercuts the big names. The upgrade path nudges you toward the full Zoho One bundle, but we live with it.
Pros
The customisation let us shape it to our exact process.
Cons
The upgrade path nudges you toward the full Zoho One bundle.
If you already use Zoho the other apps just connect. The AI assistant and analytics arrive cheaper than rivals reserve them.
Pros
If you already use Zoho the other apps just connect.
Cons
Fewer UK partners know it than Salesforce or HubSpot.
Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 2+ years17 found this helpful
S
Sophie Devlin
Owner · 1-10 employees · Legal services
LinkedIn verifiedUnited Kingdom
3.0
19 Jun 2026
Incredible value for the features
The AI assistant and analytics arrive cheaper than rivals reserve them. That said, the upgrade path nudges you toward the full Zoho One bundle and support on the lower tiers is lighter.
Pros
The AI assistant and analytics arrive cheaper than rivals reserve them.
Cons
The upgrade path nudges you toward the full Zoho One bundle.
Ease of use
2.0
Value for money
3.0
Customer service
2.0
Functionality
3.0
Used for 1-2 years8 found this helpful
A
Alan Adeyemi
Director · 11-50 employees · Retail
United Kingdom
4.0
15 Jun 2026
Undercuts the big names
The AI assistant and analytics arrive cheaper than rivals reserve them, and the customisation let us shape it to our exact process. Fewer UK partners know it than Salesforce or HubSpot, but we live with it.
Pros
The AI assistant and analytics arrive cheaper than rivals reserve them.
Cons
Fewer UK partners know it than Salesforce or HubSpot.
Ease of use
3.0
Value for money
5.0
Customer service
4.0
Functionality
4.0
Used for 1-2 years7 found this helpful
N
Nicola Middleton
Bookkeeper · 11-50 employees · Legal services
United Kingdom
4.0
15 Jun 2026
Deep CRM without the price
The AI assistant and analytics arrive cheaper than rivals reserve them, and the customisation let us shape it to our exact process. Support on the lower tiers is lighter, but we live with it.
Pros
The AI assistant and analytics arrive cheaper than rivals reserve them.
Cons
Support on the lower tiers is lighter.
Ease of use
4.0
Value for money
4.0
Customer service
4.0
Functionality
4.0
Used for Less than 6 months30 found this helpful
A
Amy Stroud
Practice manager · 11-50 employees · Wholesale
United Kingdom
4.0
13 Jun 2026
Customises to your process
If you already use Zoho the other apps just connect, and the free edition covered our first few users at no cost. The upgrade path nudges you toward the full Zoho One bundle, but we live with it.
Pros
If you already use Zoho the other apps just connect.
Cons
The upgrade path nudges you toward the full Zoho One bundle.
Ease of use
4.0
Value for money
4.0
Customer service
4.0
Functionality
4.0
Used for 1-2 years26 found this helpful
M
Mohammed Holloway
Company secretary · 51-200 employees · Recruitment
United Kingdom
5.0
10 Jun 2026
Great if you are in the Zoho world
The free edition covered our first few users at no cost, and the customisation let us shape it to our exact process. No complaints so far.
Pros
The free edition covered our first few users at no cost.
Cons
The upgrade path nudges you toward the full Zoho One bundle.
