A feature rich CRM at a value price, part of the wider Zoho ecosystem
248 reviews matching your filters
Fiona Devlin
Payroll manager · 201-500 employees · Hospitality
15 Oct 2024
Mixed. The functionality per pound genuinely undercuts the big names, but the breadth takes real thought to configure well.
Pros
The functionality per pound genuinely undercuts the big names.
Cons
The breadth takes real thought to configure well.
Sarah Fairbanks
Financial controller · 51-200 employees · Retail
15 Oct 2024
If you already use Zoho the other apps just connect, and the customisation let us shape it to our exact process. No complaints so far.
Pros
If you already use Zoho the other apps just connect.
Cons
Support on the lower tiers is lighter.
Simon Hargreaves
Finance business partner · 1000+ employees · Construction
9 Oct 2024
The customisation let us shape it to our exact process, and if you already use Zoho the other apps just connect. No complaints so far.
Pros
The customisation let us shape it to our exact process.
Cons
Support on the lower tiers is lighter.
Amy Dunmore
Director · 11-50 employees · Charity and non-profit
5 Oct 2024
Fewer UK partners know it than Salesforce or HubSpot, and support on the lower tiers is lighter. The customisation let us shape it to our exact process, which is about the only positive.
Pros
The customisation let us shape it to our exact process.
Cons
Fewer UK partners know it than Salesforce or HubSpot.
Mohammed Holloway
Director · 1-10 employees · Engineering
30 Sep 2024
The AI assistant and analytics arrive cheaper than rivals reserve them, and the free edition covered our first few users at no cost. The upgrade path nudges you toward the full Zoho One bundle, but we live with it.
Pros
The AI assistant and analytics arrive cheaper than rivals reserve them.
Cons
The upgrade path nudges you toward the full Zoho One bundle.
Peter Middleton
Finance manager · 51-200 employees · Engineering
29 Sep 2024
The functionality per pound genuinely undercuts the big names. The free edition covered our first few users at no cost.
Pros
The functionality per pound genuinely undercuts the big names.
Cons
The breadth takes real thought to configure well.
Stephen Hargreaves
Owner · 1-10 employees · Recruitment
28 Sep 2024
The customisation let us shape it to our exact process, and the functionality per pound genuinely undercuts the big names. Support on the lower tiers is lighter, but we live with it.
Pros
The customisation let us shape it to our exact process.
Cons
Support on the lower tiers is lighter.
Ruth Osei
Bookkeeper · 1-10 employees · Healthcare
28 Sep 2024
The customisation let us shape it to our exact process. Only real gripe is that the breadth takes real thought to configure well.
Pros
The customisation let us shape it to our exact process.
Cons
The breadth takes real thought to configure well.
Daniel Begum
Director · 1-10 employees · Manufacturing
28 Sep 2024
The upgrade path nudges you toward the full Zoho One bundle. Fewer UK partners know it than Salesforce or HubSpot. Looking at alternatives.
Pros
If you already use Zoho the other apps just connect.
Cons
The upgrade path nudges you toward the full Zoho One bundle.
Richard Ferreira
Finance director · 501-1000 employees · Food and beverage
21 Sep 2024
Mixed. The customisation let us shape it to our exact process, but the upgrade path nudges you toward the full Zoho One bundle.
Pros
The customisation let us shape it to our exact process.
Cons
The upgrade path nudges you toward the full Zoho One bundle.