Having a dedicated admin, it fits our process exactly. The reporting and forecasting are genuinely powerful.
Pros
Having a dedicated admin, it fits our process exactly.
Cons
For a simple sales process it is far more than we needed.
Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 2+ years16 found this helpful
A
Andrew Kaur
Founder · 1-10 employees · Legal services
United Kingdom
5.0
1 Oct 2025
Scales to real complexity
There is almost nothing you cannot configure it to do. It scaled with us as our sales operation grew complex.
Pros
There is almost nothing you cannot configure it to do.
Cons
The cost climbs steeply once you are past the entry tier.
Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
4.0
Used for 6-12 months7 found this helpful
E
Emma Mackenzie
Operations manager · 51-200 employees · Property and lettings
United Kingdom
5.0
28 Sep 2025
Scales to real complexity
The ecosystem means whatever we need to connect, someone built it, and the reporting and forecasting are genuinely powerful. No complaints so far.
Pros
The ecosystem means whatever we need to connect, someone built it.
Cons
The real cost includes a consultant we did not budget for.
Ease of use
5.0
Value for money
5.0
Customer service
4.0
Functionality
4.0
Used for 2+ years21 found this helpful
C
Charlotte Marsden
Bookkeeper · 1-10 employees · Food and beverage
LinkedIn verifiedUnited Kingdom
4.0
25 Sep 2025
Overkill for a small team
Having a dedicated admin, it fits our process exactly, and the ecosystem means whatever we need to connect, someone built it. For a simple sales process it is far more than we needed, but we live with it.
Pros
Having a dedicated admin, it fits our process exactly.
Cons
For a simple sales process it is far more than we needed.
Ease of use
5.0
Value for money
4.0
Customer service
4.0
Functionality
4.0
Used for 6-12 months18 found this helpful
P
Priya Okonkwo
Operations manager · 51-200 employees · Retail
LinkedIn verifiedUnited Kingdom
4.0
24 Sep 2025
Configures to anything
There is almost nothing you cannot configure it to do, and the reporting and forecasting are genuinely powerful. For a simple sales process it is far more than we needed, but we live with it.
Pros
There is almost nothing you cannot configure it to do.
Cons
For a simple sales process it is far more than we needed.
Ease of use
4.0
Value for money
3.0
Customer service
4.0
Functionality
4.0
Used for 6-12 months34 found this helpful
M
Mohammed Dunmore
Owner · 1-10 employees · Retail
United Kingdom
2.0
22 Sep 2025
Overkill for a small team
The cost climbs steeply once you are past the entry tier, and for a simple sales process it is far more than we needed. It scaled with us as our sales operation grew complex, which is about the only positive.
Pros
It scaled with us as our sales operation grew complex.
Cons
The cost climbs steeply once you are past the entry tier.
Ease of use
3.0
Value for money
2.0
Customer service
3.0
Functionality
2.0
Used for 6-12 months35 found this helpful
A
Andrew Stroud
Practice manager · 11-50 employees · IT services
United Kingdom
4.0
19 Sep 2025
Needs an admin to run well
Having a dedicated admin, it fits our process exactly, and the ecosystem means whatever we need to connect, someone built it. For a simple sales process it is far more than we needed, but we live with it.
Pros
Having a dedicated admin, it fits our process exactly.
Cons
For a simple sales process it is far more than we needed.
Ease of use
5.0
Value for money
4.0
Customer service
4.0
Functionality
5.0
Used for Less than 6 months15 found this helpful
L
Laura Iqbal
Founder · 11-50 employees · Retail
LinkedIn verifiedUnited Kingdom
1.0
18 Sep 2025
Needs an admin to run well
It needs ongoing administration or it becomes a mess. For a simple sales process it is far more than we needed. Looking at alternatives.
Pros
Having a dedicated admin, it fits our process exactly.
Cons
It needs ongoing administration or it becomes a mess.
Ease of use
1.0
Value for money
1.0
Customer service
1.0
Functionality
2.0
Used for 1-2 years21 found this helpful
P
Priya Ellery
Director · 11-50 employees · Food and beverage
LinkedIn verifiedUnited Kingdom
4.0
14 Sep 2025
The ecosystem is unmatched
The ecosystem means whatever we need to connect, someone built it, and having a dedicated admin, it fits our process exactly. The cost climbs steeply once you are past the entry tier, but we live with it.
Pros
The ecosystem means whatever we need to connect, someone built it.
Cons
The cost climbs steeply once you are past the entry tier.
Ease of use
4.0
Value for money
3.0
Customer service
4.0
Functionality
3.0
Used for 1-2 years24 found this helpful
E
Eleanor Radcliffe
Head of payroll · 1000+ employees · Veterinary
United Kingdom
4.0
11 Sep 2025
The ecosystem is unmatched
The ecosystem means whatever we need to connect, someone built it. Only real gripe is that the real cost includes a consultant we did not budget for.
Pros
The ecosystem means whatever we need to connect, someone built it.
Cons
The real cost includes a consultant we did not budget for.