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Salesforce Sales Cloud

Verified listing

The enterprise CRM standard, endlessly configurable and priced to match

Ratings by dimension

  • Ease of use4.0
  • Value3.9
  • Support4.0
  • Features3.9

Rating distribution

  • 5 stars101
  • 4 stars73
  • 3 stars35
  • 2 stars15
  • 1 star8

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Verified reviews for Salesforce Sales Cloud

232 reviews matching your filters

Nicola Sandhu

Company secretary · 201-500 employees · Veterinary

United Kingdom
5.0

31 Jul 2026

Configures to anything

There is almost nothing you cannot configure it to do. The reporting and forecasting are genuinely powerful.

Pros

There is almost nothing you cannot configure it to do.

Cons

It needs ongoing administration or it becomes a mess.

Ease of use
5.0
Value for money
4.0
Customer service
5.0
Functionality
5.0
Used for 6-12 months20 found this helpful

Amy Corrigan

Founder · 11-50 employees · Manufacturing

United Kingdom
4.0

31 Jul 2026

The ecosystem is unmatched

Having a dedicated admin, it fits our process exactly, and it scaled with us as our sales operation grew complex. The cost climbs steeply once you are past the entry tier, but we live with it.

Pros

Having a dedicated admin, it fits our process exactly.

Cons

The cost climbs steeply once you are past the entry tier.

Ease of use
4.0
Value for money
4.0
Customer service
5.0
Functionality
3.0
Used for 2+ years22 found this helpful

Alan Quinn

Founder · 1-10 employees · IT services

LinkedIn verifiedUnited Kingdom
5.0

30 Jul 2026

Scales to real complexity

There is almost nothing you cannot configure it to do, and it scaled with us as our sales operation grew complex. No complaints so far.

Pros

There is almost nothing you cannot configure it to do.

Cons

The cost climbs steeply once you are past the entry tier.

Ease of use
5.0
Value for money
4.0
Customer service
4.0
Functionality
5.0
Used for 1-2 years2 found this helpful

James Begum

HR manager · 51-200 employees · Wholesale

United Kingdom
4.0

28 Jul 2026

Scales to real complexity

The ecosystem means whatever we need to connect, someone built it, and the reporting and forecasting are genuinely powerful. The real cost includes a consultant we did not budget for, but we live with it.

Pros

The ecosystem means whatever we need to connect, someone built it.

Cons

The real cost includes a consultant we did not budget for.

Ease of use
5.0
Value for money
4.0
Customer service
4.0
Functionality
3.0
Used for 1-2 years29 found this helpful

Alan Iqbal

Company secretary · 201-500 employees · Education

United Kingdom
5.0

24 Jul 2026

Needs an admin to run well

It scaled with us as our sales operation grew complex, and having a dedicated admin, it fits our process exactly. No complaints so far.

Pros

It scaled with us as our sales operation grew complex.

Cons

The real cost includes a consultant we did not budget for.

Ease of use
4.0
Value for money
4.0
Customer service
5.0
Functionality
4.0
Used for 2+ years6 found this helpful

Robert Hargreaves

HR manager · 51-200 employees · Construction

United Kingdom
2.0

24 Jul 2026

Overkill for a small team

It needs ongoing administration or it becomes a mess, and for a simple sales process it is far more than we needed. There is almost nothing you cannot configure it to do, which is about the only positive.

Pros

There is almost nothing you cannot configure it to do.

Cons

It needs ongoing administration or it becomes a mess.

Ease of use
2.0
Value for money
2.0
Customer service
3.0
Functionality
3.0
Used for Less than 6 months15 found this helpful

Rebecca Radcliffe

Payroll manager · 51-200 employees · Fitness and leisure

United Kingdom
4.0

23 Jul 2026

Overkill for a small team

There is almost nothing you cannot configure it to do, and it scaled with us as our sales operation grew complex. The cost climbs steeply once you are past the entry tier, but we live with it.

Pros

There is almost nothing you cannot configure it to do.

Cons

The cost climbs steeply once you are past the entry tier.

Ease of use
5.0
Value for money
4.0
Customer service
3.0
Functionality
3.0
Used for 1-2 years34 found this helpful

Megan Hargreaves

Practice manager · 1-10 employees · Engineering

United Kingdom
4.0

18 Jul 2026

Overkill for a small team

The reporting and forecasting are genuinely powerful. Only real gripe is that the cost climbs steeply once you are past the entry tier.

Pros

The reporting and forecasting are genuinely powerful.

Cons

The cost climbs steeply once you are past the entry tier.

Ease of use
4.0
Value for money
5.0
Customer service
3.0
Functionality
3.0
Used for 6-12 months19 found this helpful

Craig Marsden

HR manager · 201-500 employees · IT services

LinkedIn verifiedUnited Kingdom
5.0

15 Jul 2026

Overkill for a small team

There is almost nothing you cannot configure it to do. It scaled with us as our sales operation grew complex.

Pros

There is almost nothing you cannot configure it to do.

Cons

The cost climbs steeply once you are past the entry tier.

Ease of use
5.0
Value for money
4.0
Customer service
5.0
Functionality
5.0
Used for Less than 6 months33 found this helpful

Alan Wexford

Finance manager · 51-200 employees · Property and lettings

United Kingdom
5.0

9 Jul 2026

The ecosystem is unmatched

Having a dedicated admin, it fits our process exactly. The reporting and forecasting are genuinely powerful.

Pros

Having a dedicated admin, it fits our process exactly.

Cons

The real cost includes a consultant we did not budget for.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 1-2 years15 found this helpful