The reporting and forecasting are genuinely powerful, and there is almost nothing you cannot configure it to do. The real cost includes a consultant we did not budget for, but we live with it.
Pros
The reporting and forecasting are genuinely powerful.
Cons
The real cost includes a consultant we did not budget for.
Ease of use
5.0
Value for money
5.0
Customer service
4.0
Functionality
3.0
Used for 1-2 years16 found this helpful
K
Katie Colquhoun
Sole trader · 11-50 employees · Accounting
United Kingdom
5.0
6 Jul 2026
Powerful, and you pay for it
The reporting and forecasting are genuinely powerful. It scaled with us as our sales operation grew complex.
Pros
The reporting and forecasting are genuinely powerful.
Cons
It needs ongoing administration or it becomes a mess.
Ease of use
5.0
Value for money
4.0
Customer service
5.0
Functionality
4.0
Used for Less than 6 months27 found this helpful
A
Adam Vaughan
Company secretary · 201-500 employees · Hospitality
United Kingdom
5.0
13 Jun 2026
The ecosystem is unmatched
The ecosystem means whatever we need to connect, someone built it, and it scaled with us as our sales operation grew complex. No complaints so far.
Pros
The ecosystem means whatever we need to connect, someone built it.
Cons
The real cost includes a consultant we did not budget for.
Ease of use
4.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 6-12 months11 found this helpful
P
Paul Cavendish
Office manager · 1-10 employees · IT services
United Kingdom
3.0
10 Jun 2026
Scales to real complexity
Mixed. The ecosystem means whatever we need to connect, someone built it, but for a simple sales process it is far more than we needed.
Pros
The ecosystem means whatever we need to connect, someone built it.
Cons
For a simple sales process it is far more than we needed.
Ease of use
3.0
Value for money
3.0
Customer service
3.0
Functionality
3.0
Used for 1-2 years25 found this helpful
B
Bethany Hargreaves
Finance manager · 201-500 employees · Marketing and advertising
United Kingdom
5.0
31 May 2026
Needs an admin to run well
The reporting and forecasting are genuinely powerful. The ecosystem means whatever we need to connect, someone built it.
Pros
The reporting and forecasting are genuinely powerful.
Cons
It needs ongoing administration or it becomes a mess.
Ease of use
4.0
Value for money
4.0
Customer service
5.0
Functionality
5.0
Used for Less than 6 months29 found this helpful
R
Ruth Marsden
Finance director · 501-1000 employees · Property and lettings
United Kingdom
2.0
29 May 2026
Scales to real complexity
For a simple sales process it is far more than we needed, and the real cost includes a consultant we did not budget for. The reporting and forecasting are genuinely powerful, which is about the only positive.
Pros
The reporting and forecasting are genuinely powerful.
Cons
For a simple sales process it is far more than we needed.
Ease of use
2.0
Value for money
2.0
Customer service
2.0
Functionality
2.0
Used for 1-2 years6 found this helpful
K
Kevin Osei
Payroll manager · 51-200 employees · Healthcare
LinkedIn verifiedUnited Kingdom
4.0
27 May 2026
Powerful, and you pay for it
Having a dedicated admin, it fits our process exactly. Only real gripe is that for a simple sales process it is far more than we needed.
Pros
Having a dedicated admin, it fits our process exactly.
Cons
For a simple sales process it is far more than we needed.
Ease of use
4.0
Value for money
4.0
Customer service
3.0
Functionality
4.0
Used for 1-2 years17 found this helpful
H
Helen Middleton
Owner · 1-10 employees · Logistics and transport
United Kingdom
4.0
27 May 2026
Configures to anything
The ecosystem means whatever we need to connect, someone built it, and having a dedicated admin, it fits our process exactly. For a simple sales process it is far more than we needed, but we live with it.
Pros
The ecosystem means whatever we need to connect, someone built it.
Cons
For a simple sales process it is far more than we needed.
Ease of use
3.0
Value for money
4.0
Customer service
4.0
Functionality
3.0
Used for 1-2 years11 found this helpful
F
Fiona Stroud
Company secretary · 51-200 employees · Construction
LinkedIn verifiedUnited Kingdom
3.0
21 May 2026
The ecosystem is unmatched
Mixed. The reporting and forecasting are genuinely powerful, but the real cost includes a consultant we did not budget for.
Pros
The reporting and forecasting are genuinely powerful.
Cons
The real cost includes a consultant we did not budget for.
Ease of use
2.0
Value for money
3.0
Customer service
3.0
Functionality
4.0
Used for 2+ years20 found this helpful
A
Adam Corrigan
Owner · 1-10 employees · Education
United Kingdom
3.0
20 May 2026
Overkill for a small team
The ecosystem means whatever we need to connect, someone built it. That said, the cost climbs steeply once you are past the entry tier and for a simple sales process it is far more than we needed.
Pros
The ecosystem means whatever we need to connect, someone built it.
Cons
The cost climbs steeply once you are past the entry tier.
