The reporting and forecasting are genuinely powerful, and having a dedicated admin, it fits our process exactly. The real cost includes a consultant we did not budget for, but we live with it.
Pros
The reporting and forecasting are genuinely powerful.
Cons
The real cost includes a consultant we did not budget for.
Ease of use
5.0
Value for money
3.0
Customer service
4.0
Functionality
3.0
Used for 2+ years33 found this helpful
G
Gareth Fairbanks
Bookkeeper · 11-50 employees · Professional services
United Kingdom
5.0
14 May 2026
Powerful, and you pay for it
The reporting and forecasting are genuinely powerful, and the ecosystem means whatever we need to connect, someone built it. No complaints so far.
Pros
The reporting and forecasting are genuinely powerful.
Cons
The cost climbs steeply once you are past the entry tier.
Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 6-12 months18 found this helpful
K
Katie Whitfield
Practice manager · 11-50 employees · Retail
LinkedIn verifiedUnited Kingdom
4.0
13 May 2026
Needs an admin to run well
Having a dedicated admin, it fits our process exactly, and the ecosystem means whatever we need to connect, someone built it. It needs ongoing administration or it becomes a mess, but we live with it.
Pros
Having a dedicated admin, it fits our process exactly.
Cons
It needs ongoing administration or it becomes a mess.
Ease of use
5.0
Value for money
3.0
Customer service
5.0
Functionality
4.0
Used for 6-12 months22 found this helpful
C
Christopher Marsden
Director · 1-10 employees · Retail
United Kingdom
4.0
12 May 2026
Scales to real complexity
The reporting and forecasting are genuinely powerful, and the ecosystem means whatever we need to connect, someone built it. It needs ongoing administration or it becomes a mess, but we live with it.
Pros
The reporting and forecasting are genuinely powerful.
Cons
It needs ongoing administration or it becomes a mess.
Ease of use
3.0
Value for money
4.0
Customer service
5.0
Functionality
3.0
Used for 2+ years35 found this helpful
M
Mohammed Ferreira
Office manager · 1-10 employees · Legal services
United Kingdom
5.0
9 May 2026
Needs an admin to run well
Having a dedicated admin, it fits our process exactly. There is almost nothing you cannot configure it to do.
Pros
Having a dedicated admin, it fits our process exactly.
Cons
The cost climbs steeply once you are past the entry tier.
Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 2+ years30 found this helpful
A
Aisha Sinclair
Office manager · 1-10 employees · IT services
United Kingdom
4.0
9 May 2026
Needs an admin to run well
The ecosystem means whatever we need to connect, someone built it. Only real gripe is that it needs ongoing administration or it becomes a mess.
Pros
The ecosystem means whatever we need to connect, someone built it.
Cons
It needs ongoing administration or it becomes a mess.
Ease of use
5.0
Value for money
4.0
Customer service
5.0
Functionality
3.0
Used for 1-2 years25 found this helpful
L
Louise Okonkwo
Owner · 1-10 employees · Fitness and leisure
United Kingdom
3.0
9 May 2026
Overkill for a small team
The ecosystem means whatever we need to connect, someone built it. That said, for a simple sales process it is far more than we needed and it needs ongoing administration or it becomes a mess.
Pros
The ecosystem means whatever we need to connect, someone built it.
Cons
For a simple sales process it is far more than we needed.
Ease of use
3.0
Value for money
2.0
Customer service
4.0
Functionality
4.0
Used for 2+ years32 found this helpful
D
Daniel Trelawny
Management accountant · 201-500 employees · Professional services
United Kingdom
5.0
28 Apr 2026
Configures to anything
The ecosystem means whatever we need to connect, someone built it, and having a dedicated admin, it fits our process exactly. No complaints so far.
Pros
The ecosystem means whatever we need to connect, someone built it.
Cons
The real cost includes a consultant we did not budget for.
Ease of use
5.0
Value for money
4.0
Customer service
5.0
Functionality
4.0
Used for 2+ years16 found this helpful
G
Gareth Hargreaves
Sole trader · 1-10 employees · Professional services
United Kingdom
5.0
21 Apr 2026
The ecosystem is unmatched
The ecosystem means whatever we need to connect, someone built it, and it scaled with us as our sales operation grew complex. No complaints so far.
Pros
The ecosystem means whatever we need to connect, someone built it.
Cons
The cost climbs steeply once you are past the entry tier.
Ease of use
5.0
Value for money
4.0
Customer service
5.0
Functionality
5.0
Used for 6-12 months16 found this helpful
E
Eleanor Ellery
Head of payroll · 1000+ employees · Retail
LinkedIn verifiedUnited Kingdom
4.0
20 Apr 2026
Scales to real complexity
There is almost nothing you cannot configure it to do, and it scaled with us as our sales operation grew complex. It needs ongoing administration or it becomes a mess, but we live with it.
Pros
There is almost nothing you cannot configure it to do.
Cons
It needs ongoing administration or it becomes a mess.
