The enterprise CRM standard, endlessly configurable and priced to match
232 reviews matching your filters
Mark Vaughan
HR manager · 51-200 employees · Fitness and leisure
31 Jan 2026
Having a dedicated admin, it fits our process exactly. There is almost nothing you cannot configure it to do.
Pros
Having a dedicated admin, it fits our process exactly.
Cons
It needs ongoing administration or it becomes a mess.
Callum Begum
Financial controller · 201-500 employees · Professional services
22 Jan 2026
The cost climbs steeply once you are past the entry tier, and for a simple sales process it is far more than we needed. The ecosystem means whatever we need to connect, someone built it, which is about the only positive.
Pros
The ecosystem means whatever we need to connect, someone built it.
Cons
The cost climbs steeply once you are past the entry tier.
Christopher Stroud
HR manager · 51-200 employees · Property and lettings
10 Jan 2026
The reporting and forecasting are genuinely powerful, and the ecosystem means whatever we need to connect, someone built it. For a simple sales process it is far more than we needed, but we live with it.
Pros
The reporting and forecasting are genuinely powerful.
Cons
For a simple sales process it is far more than we needed.
Katie Bramley
Bookkeeper · 1-10 employees · Accounting
6 Jan 2026
For a simple sales process it is far more than we needed. The cost climbs steeply once you are past the entry tier. Looking at alternatives.
Pros
Having a dedicated admin, it fits our process exactly.
Cons
For a simple sales process it is far more than we needed.
Louise Osei
Sole trader · 11-50 employees · Accounting
26 Dec 2025
The reporting and forecasting are genuinely powerful, and having a dedicated admin, it fits our process exactly. No complaints so far.
Pros
The reporting and forecasting are genuinely powerful.
Cons
The real cost includes a consultant we did not budget for.
Mohammed Osei
Finance manager · 51-200 employees · Fitness and leisure
25 Dec 2025
It scaled with us as our sales operation grew complex. The reporting and forecasting are genuinely powerful.
Pros
It scaled with us as our sales operation grew complex.
Cons
For a simple sales process it is far more than we needed.
Kevin Radcliffe
HR manager · 51-200 employees · Hospitality
24 Dec 2025
It scaled with us as our sales operation grew complex, and there is almost nothing you cannot configure it to do. The cost climbs steeply once you are past the entry tier, but we live with it.
Pros
It scaled with us as our sales operation grew complex.
Cons
The cost climbs steeply once you are past the entry tier.
Ruth Dunmore
Practice manager · 1-10 employees · Engineering
23 Dec 2025
Mixed. There is almost nothing you cannot configure it to do, but for a simple sales process it is far more than we needed.
Pros
There is almost nothing you cannot configure it to do.
Cons
For a simple sales process it is far more than we needed.
Daniel Thornley
Financial controller · 51-200 employees · Legal services
18 Dec 2025
The ecosystem means whatever we need to connect, someone built it. That said, it needs ongoing administration or it becomes a mess and for a simple sales process it is far more than we needed.
Pros
The ecosystem means whatever we need to connect, someone built it.
Cons
It needs ongoing administration or it becomes a mess.
Paul Bhatti
Office manager · 11-50 employees · Fitness and leisure
11 Dec 2025
It scaled with us as our sales operation grew complex, and the reporting and forecasting are genuinely powerful. No complaints so far.
Pros
It scaled with us as our sales operation grew complex.
Cons
For a simple sales process it is far more than we needed.