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Salesforce Sales Cloud

Verified listing

The enterprise CRM standard, endlessly configurable and priced to match

Ratings by dimension

  • Ease of use4.0
  • Value3.9
  • Support4.0
  • Features3.9

Rating distribution

  • 5 stars101
  • 4 stars73
  • 3 stars35
  • 2 stars15
  • 1 star8

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Verified reviews for Salesforce Sales Cloud

232 reviews matching your filters

Craig Cavendish

Company secretary · 51-200 employees · Education

LinkedIn verifiedUnited Kingdom
5.0

29 Jul 2024

The ecosystem is unmatched

There is almost nothing you cannot configure it to do. The reporting and forecasting are genuinely powerful.

Pros

There is almost nothing you cannot configure it to do.

Cons

The cost climbs steeply once you are past the entry tier.

Ease of use
5.0
Value for money
4.0
Customer service
5.0
Functionality
5.0
Used for 2+ years19 found this helpful

Owen Quinn

Sole trader · 1-10 employees · Marketing and advertising

LinkedIn verifiedUnited Kingdom
5.0

26 Jul 2024

Overkill for a small team

The reporting and forecasting are genuinely powerful. The ecosystem means whatever we need to connect, someone built it.

Pros

The reporting and forecasting are genuinely powerful.

Cons

For a simple sales process it is far more than we needed.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
4.0
Used for 2+ years38 found this helpful

Thomas Radcliffe

Company secretary · 51-200 employees · Veterinary

LinkedIn verifiedUnited Kingdom
2.0

26 Jul 2024

Configures to anything

It needs ongoing administration or it becomes a mess, and the real cost includes a consultant we did not budget for. There is almost nothing you cannot configure it to do, which is about the only positive.

Pros

There is almost nothing you cannot configure it to do.

Cons

It needs ongoing administration or it becomes a mess.

Ease of use
3.0
Value for money
3.0
Customer service
2.0
Functionality
2.0
Used for Less than 6 months10 found this helpful

Peter Patel

Bookkeeper · 1-10 employees · Hospitality

United Kingdom
4.0

24 Jul 2024

Configures to anything

The reporting and forecasting are genuinely powerful, and the ecosystem means whatever we need to connect, someone built it. For a simple sales process it is far more than we needed, but we live with it.

Pros

The reporting and forecasting are genuinely powerful.

Cons

For a simple sales process it is far more than we needed.

Ease of use
4.0
Value for money
4.0
Customer service
4.0
Functionality
4.0
Used for 6-12 months29 found this helpful

Ian Dunmore

Owner · 11-50 employees · Legal services

LinkedIn verifiedUnited Kingdom
4.0

13 Jul 2024

Overkill for a small team

Having a dedicated admin, it fits our process exactly. Only real gripe is that the real cost includes a consultant we did not budget for.

Pros

Having a dedicated admin, it fits our process exactly.

Cons

The real cost includes a consultant we did not budget for.

Ease of use
5.0
Value for money
4.0
Customer service
3.0
Functionality
4.0
Used for 1-2 years33 found this helpful

Aisha Kaur

Founder · 11-50 employees · Veterinary

LinkedIn verifiedUnited Kingdom
5.0

12 Jul 2024

The ecosystem is unmatched

There is almost nothing you cannot configure it to do. The ecosystem means whatever we need to connect, someone built it.

Pros

There is almost nothing you cannot configure it to do.

Cons

The cost climbs steeply once you are past the entry tier.

Ease of use
5.0
Value for money
5.0
Customer service
4.0
Functionality
4.0
Used for 2+ years15 found this helpful

Christopher Dunmore

Payroll manager · 51-200 employees · Retail

United Kingdom
5.0

9 Jul 2024

Powerful, and you pay for it

There is almost nothing you cannot configure it to do, and it scaled with us as our sales operation grew complex. No complaints so far.

Pros

There is almost nothing you cannot configure it to do.

Cons

The real cost includes a consultant we did not budget for.

Ease of use
4.0
Value for money
5.0
Customer service
5.0
Functionality
4.0
Used for 1-2 years31 found this helpful

Kevin Sandhu

Founder · 1-10 employees · Marketing and advertising

United Kingdom
5.0

25 Jun 2024

Configures to anything

Having a dedicated admin, it fits our process exactly, and the ecosystem means whatever we need to connect, someone built it. No complaints so far.

Pros

Having a dedicated admin, it fits our process exactly.

Cons

It needs ongoing administration or it becomes a mess.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 1-2 years12 found this helpful

Freya Stroud

Owner · 1-10 employees · Accounting

United Kingdom
4.0

20 Jun 2024

Needs an admin to run well

The ecosystem means whatever we need to connect, someone built it. Only real gripe is that the cost climbs steeply once you are past the entry tier.

Pros

The ecosystem means whatever we need to connect, someone built it.

Cons

The cost climbs steeply once you are past the entry tier.

Ease of use
5.0
Value for money
3.0
Customer service
5.0
Functionality
3.0
Used for Less than 6 months12 found this helpful

Claire Ellery

Operations manager · 201-500 employees · Hospitality

United Kingdom
4.0

14 Jun 2024

Configures to anything

The reporting and forecasting are genuinely powerful. Only real gripe is that the real cost includes a consultant we did not budget for.

Pros

The reporting and forecasting are genuinely powerful.

Cons

The real cost includes a consultant we did not budget for.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 1-2 years20 found this helpful