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Salesforce Sales Cloud

Verified listing

The enterprise CRM standard, endlessly configurable and priced to match

Ratings by dimension

  • Ease of use4.0
  • Value3.9
  • Support4.0
  • Features3.9

Rating distribution

  • 5 stars101
  • 4 stars73
  • 3 stars35
  • 2 stars15
  • 1 star8

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Verified reviews for Salesforce Sales Cloud

232 reviews matching your filters

Nicola Colquhoun

HR manager · 51-200 employees · Legal services

LinkedIn verifiedUnited Kingdom
1.0

22 Oct 2024

Powerful, and you pay for it

The cost climbs steeply once you are past the entry tier. For a simple sales process it is far more than we needed. Looking at alternatives.

Pros

The reporting and forecasting are genuinely powerful.

Cons

The cost climbs steeply once you are past the entry tier.

Ease of use
1.0
Value for money
1.0
Customer service
1.0
Functionality
1.0
Used for 1-2 years10 found this helpful

Mohammed Colquhoun

Bookkeeper · 11-50 employees · Fitness and leisure

United Kingdom
5.0

17 Oct 2024

Overkill for a small team

The ecosystem means whatever we need to connect, someone built it. It scaled with us as our sales operation grew complex.

Pros

The ecosystem means whatever we need to connect, someone built it.

Cons

The cost climbs steeply once you are past the entry tier.

Ease of use
5.0
Value for money
5.0
Customer service
4.0
Functionality
5.0
Used for 6-12 months10 found this helpful

Ian Thornley

Founder · 1-10 employees · Engineering

United Kingdom
2.0

13 Oct 2024

The ecosystem is unmatched

The cost climbs steeply once you are past the entry tier, and for a simple sales process it is far more than we needed. Having a dedicated admin, it fits our process exactly, which is about the only positive.

Pros

Having a dedicated admin, it fits our process exactly.

Cons

The cost climbs steeply once you are past the entry tier.

Ease of use
1.0
Value for money
3.0
Customer service
2.0
Functionality
2.0
Used for Less than 6 months

Hannah Iqbal

HR manager · 51-200 employees · Education

United Kingdom
4.0

11 Oct 2024

Needs an admin to run well

It scaled with us as our sales operation grew complex, and having a dedicated admin, it fits our process exactly. The real cost includes a consultant we did not budget for, but we live with it.

Pros

It scaled with us as our sales operation grew complex.

Cons

The real cost includes a consultant we did not budget for.

Ease of use
5.0
Value for money
5.0
Customer service
4.0
Functionality
5.0
Used for Less than 6 months12 found this helpful

James Begum

Owner · 11-50 employees · Recruitment

LinkedIn verifiedUnited Kingdom
5.0

28 Sep 2024

Needs an admin to run well

The reporting and forecasting are genuinely powerful, and having a dedicated admin, it fits our process exactly. No complaints so far.

Pros

The reporting and forecasting are genuinely powerful.

Cons

The cost climbs steeply once you are past the entry tier.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
4.0
Used for 6-12 months9 found this helpful

Emma Rhodes

Sole trader · 11-50 employees · Manufacturing

United Kingdom
3.0

26 Sep 2024

Overkill for a small team

The reporting and forecasting are genuinely powerful. That said, for a simple sales process it is far more than we needed and the cost climbs steeply once you are past the entry tier.

Pros

The reporting and forecasting are genuinely powerful.

Cons

For a simple sales process it is far more than we needed.

Ease of use
4.0
Value for money
4.0
Customer service
2.0
Functionality
2.0
Used for 2+ years16 found this helpful

Kevin Sinclair

Management accountant · 51-200 employees · Charity and non-profit

LinkedIn verifiedUnited Kingdom
5.0

22 Sep 2024

The ecosystem is unmatched

The reporting and forecasting are genuinely powerful, and the ecosystem means whatever we need to connect, someone built it. No complaints so far.

Pros

The reporting and forecasting are genuinely powerful.

Cons

For a simple sales process it is far more than we needed.

Ease of use
4.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 2+ years5 found this helpful

Richard Halliwell

Operations manager · 51-200 employees · Healthcare

United Kingdom
4.0

20 Sep 2024

Configures to anything

The reporting and forecasting are genuinely powerful, and the ecosystem means whatever we need to connect, someone built it. The real cost includes a consultant we did not budget for, but we live with it.

Pros

The reporting and forecasting are genuinely powerful.

Cons

The real cost includes a consultant we did not budget for.

Ease of use
5.0
Value for money
4.0
Customer service
3.0
Functionality
5.0
Used for 1-2 years15 found this helpful

Michael Trelawny

HR director · 1000+ employees · Charity and non-profit

LinkedIn verifiedUnited Kingdom
5.0

11 Sep 2024

The ecosystem is unmatched

The reporting and forecasting are genuinely powerful, and having a dedicated admin, it fits our process exactly. No complaints so far.

Pros

The reporting and forecasting are genuinely powerful.

Cons

The cost climbs steeply once you are past the entry tier.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 1-2 years23 found this helpful

Zoe Vaughan

Operations manager · 201-500 employees · Hospitality

United Kingdom
3.0

11 Sep 2024

Needs an admin to run well

The ecosystem means whatever we need to connect, someone built it. That said, the cost climbs steeply once you are past the entry tier and it needs ongoing administration or it becomes a mess.

Pros

The ecosystem means whatever we need to connect, someone built it.

Cons

The cost climbs steeply once you are past the entry tier.

Ease of use
3.0
Value for money
2.0
Customer service
3.0
Functionality
4.0
Used for 1-2 years5 found this helpful