Skip to content
Salesforce Sales Cloud logo

Salesforce Sales Cloud

Verified listing

The enterprise CRM standard, endlessly configurable and priced to match

Ratings by dimension

  • Ease of use4.0
  • Value3.9
  • Support4.0
  • Features3.9

Rating distribution

  • 5 stars101
  • 4 stars73
  • 3 stars35
  • 2 stars15
  • 1 star8

Filter reviews

Verified reviews for Salesforce Sales Cloud

232 reviews matching your filters

Emma Nasir

Founder · 1-10 employees · Accounting

LinkedIn verifiedUnited Kingdom
5.0

2 Aug 2025

Configures to anything

Having a dedicated admin, it fits our process exactly. The reporting and forecasting are genuinely powerful.

Pros

Having a dedicated admin, it fits our process exactly.

Cons

For a simple sales process it is far more than we needed.

Ease of use
4.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 1-2 years21 found this helpful

Ruth Nasir

Practice manager · 1-10 employees · Education

LinkedIn verifiedUnited Kingdom
5.0

31 Jul 2025

Scales to real complexity

It scaled with us as our sales operation grew complex. The ecosystem means whatever we need to connect, someone built it.

Pros

It scaled with us as our sales operation grew complex.

Cons

For a simple sales process it is far more than we needed.

Ease of use
4.0
Value for money
5.0
Customer service
4.0
Functionality
5.0
Used for 2+ years6 found this helpful

Daniel Quinn

Finance manager · 51-200 employees · Manufacturing

United Kingdom
5.0

29 Jul 2025

Needs an admin to run well

It scaled with us as our sales operation grew complex. Having a dedicated admin, it fits our process exactly.

Pros

It scaled with us as our sales operation grew complex.

Cons

It needs ongoing administration or it becomes a mess.

Ease of use
4.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 1-2 years20 found this helpful

Adam Iqbal

Bookkeeper · 1-10 employees · Manufacturing

United Kingdom
5.0

29 Jul 2025

Configures to anything

There is almost nothing you cannot configure it to do, and the reporting and forecasting are genuinely powerful. No complaints so far.

Pros

There is almost nothing you cannot configure it to do.

Cons

For a simple sales process it is far more than we needed.

Ease of use
5.0
Value for money
5.0
Customer service
4.0
Functionality
5.0
Used for 6-12 months27 found this helpful

Gareth Colquhoun

Practice manager · 11-50 employees · Accounting

LinkedIn verifiedUnited Kingdom
5.0

21 Jul 2025

Scales to real complexity

There is almost nothing you cannot configure it to do. The ecosystem means whatever we need to connect, someone built it.

Pros

There is almost nothing you cannot configure it to do.

Cons

It needs ongoing administration or it becomes a mess.

Ease of use
4.0
Value for money
5.0
Customer service
4.0
Functionality
5.0
Used for Less than 6 months20 found this helpful

Gareth Osei

Operations manager · 51-200 employees · Wholesale

United Kingdom
2.0

7 Jul 2025

Powerful, and you pay for it

For a simple sales process it is far more than we needed, and the real cost includes a consultant we did not budget for. The ecosystem means whatever we need to connect, someone built it, which is about the only positive.

Pros

The ecosystem means whatever we need to connect, someone built it.

Cons

For a simple sales process it is far more than we needed.

Ease of use
2.0
Value for money
1.0
Customer service
2.0
Functionality
2.0
Used for 2+ years14 found this helpful

Claire Halliwell

Office manager · 1-10 employees · Logistics and transport

United Kingdom
5.0

2 Jul 2025

Scales to real complexity

The ecosystem means whatever we need to connect, someone built it, and there is almost nothing you cannot configure it to do. No complaints so far.

Pros

The ecosystem means whatever we need to connect, someone built it.

Cons

The real cost includes a consultant we did not budget for.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 2+ years29 found this helpful

Ian Devlin

Owner · 11-50 employees · Accounting

United Kingdom
2.0

30 Jun 2025

Configures to anything

The cost climbs steeply once you are past the entry tier, and for a simple sales process it is far more than we needed. The ecosystem means whatever we need to connect, someone built it, which is about the only positive.

Pros

The ecosystem means whatever we need to connect, someone built it.

Cons

The cost climbs steeply once you are past the entry tier.

Ease of use
1.0
Value for money
2.0
Customer service
1.0
Functionality
2.0
Used for 6-12 months33 found this helpful

Bethany Begum

Bookkeeper · 1-10 employees · Marketing and advertising

United Kingdom
4.0

28 Jun 2025

Powerful, and you pay for it

There is almost nothing you cannot configure it to do, and the reporting and forecasting are genuinely powerful. The real cost includes a consultant we did not budget for, but we live with it.

Pros

There is almost nothing you cannot configure it to do.

Cons

The real cost includes a consultant we did not budget for.

Ease of use
3.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 1-2 years38 found this helpful

Eleanor Iqbal

HR director · 1000+ employees · Wholesale

United Kingdom
4.0

22 Jun 2025

Scales to real complexity

It scaled with us as our sales operation grew complex. Only real gripe is that for a simple sales process it is far more than we needed.

Pros

It scaled with us as our sales operation grew complex.

Cons

For a simple sales process it is far more than we needed.

Ease of use
5.0
Value for money
3.0
Customer service
4.0
Functionality
4.0
Used for 1-2 years26 found this helpful