Sage Payroll

Verified listing

Cloud payroll with HR features for small UK employers, from £12 a month

4.0Based on 266 reviews

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Ratings by dimension

Ease of use4.0
Value3.9
Support4.0
Features3.9

Rating distribution

5 stars
110
4 stars
88
3 stars
41
2 stars
19
1 star
8

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Verified reviews for Sage Payroll

266 reviews matching your filters

Martin Nowak

HR manager · 51-200 employees · Food and beverage

United Kingdom

3.0

20 Sep 2025

Anomaly checking earns its keep

A pay run for twelve people takes about ten minutes. That said, reporting is basic if your accountant wants detail and corrections to a previous period are more awkward than they should be.

Pros

A pay run for twelve people takes about ten minutes.

Cons

Reporting is basic if your accountant wants detail.

Ease of use: 3.0
Value for money: 2.0
Customer service: 2.0
Functionality: 3.0

Used for Less than 6 months14 found this helpful

Martin Radcliffe

Bookkeeper · 11-50 employees · Professional services

LinkedIn verifiedUnited Kingdom

4.0

15 Sep 2025

Simple payroll, does the job

A pay run for twelve people takes about ten minutes, and HMRC notices come straight into the pay run. CIS subcontractors are not handled here, which confused us at first, but we live with it.

Pros

A pay run for twelve people takes about ten minutes.

Cons

CIS subcontractors are not handled here, which confused us at first.

Ease of use: 5.0
Value for money: 3.0
Customer service: 4.0
Functionality: 4.0

Used for 1-2 years1 found this helpful

Bethany Vaughan

Head of finance · 501-1000 employees · Construction

LinkedIn verifiedUnited Kingdom

3.0

4 Sep 2025

Pay run takes ten minutes now

Mixed. Copilot caught a net pay that had moved 40 percent before I committed, but reporting is basic if your accountant wants detail.

Pros

Copilot caught a net pay that had moved 40 percent before I committed.

Cons

Reporting is basic if your accountant wants detail.

Ease of use: 3.0
Value for money: 2.0
Customer service: 4.0
Functionality: 4.0

Used for 2+ years36 found this helpful

David Whitfield

Practice manager · 11-50 employees · Fitness and leisure

United Kingdom

4.0

31 Aug 2025

Simple payroll, does the job

A pay run for twelve people takes about ten minutes, and Copilot caught a net pay that had moved 40 percent before I committed. The five employee inclusion means the real cost is higher than the headline, but we live with it.

Pros

A pay run for twelve people takes about ten minutes.

Cons

The five employee inclusion means the real cost is higher than the headline.

Ease of use: 4.0
Value for money: 4.0
Customer service: 4.0
Functionality: 4.0

Used for 1-2 years32 found this helpful

Fiona Kaur

Finance business partner · 1000+ employees · Food and beverage

United Kingdom

5.0

29 Aug 2025

Good for a small team

HMRC notices come straight into the pay run. Payslips self serve so nobody emails me asking for one.

Pros

HMRC notices come straight into the pay run.

Cons

The five employee inclusion means the real cost is higher than the headline.

Ease of use: 5.0
Value for money: 4.0
Customer service: 4.0
Functionality: 4.0

Used for 6-12 months32 found this helpful

Peter Thornley

Office manager · 11-50 employees · Education

United Kingdom

2.0

24 Aug 2025

Simple payroll, does the job

CIS subcontractors are not handled here, which confused us at first, and reporting is basic if your accountant wants detail. Payslips self serve so nobody emails me asking for one, which is about the only positive.

Pros

Payslips self serve so nobody emails me asking for one.

Cons

CIS subcontractors are not handled here, which confused us at first.

Ease of use: 2.0
Value for money: 2.0
Customer service: 2.0
Functionality: 2.0

Used for 6-12 months26 found this helpful

Richard Baptiste

Group financial controller · 1000+ employees · IT services

LinkedIn verifiedUnited Kingdom

4.0

18 Aug 2025

Pay run takes ten minutes now

Auto enrolment assessment happens without me remembering to do it. Only real gripe is that not enough depth if you run multiple pay frequencies.

Pros

Auto enrolment assessment happens without me remembering to do it.

Cons

Not enough depth if you run multiple pay frequencies.

Ease of use: 5.0
Value for money: 3.0
Customer service: 3.0
Functionality: 5.0

Used for 1-2 years36 found this helpful

Michael Mackenzie

Management accountant · 201-500 employees · Wholesale

United Kingdom

5.0

17 Aug 2025

Pay run takes ten minutes now

Auto enrolment assessment happens without me remembering to do it. HMRC notices come straight into the pay run.

Pros

Auto enrolment assessment happens without me remembering to do it.

Cons

CIS subcontractors are not handled here, which confused us at first.

Ease of use: 5.0
Value for money: 5.0
Customer service: 4.0
Functionality: 5.0

Used for Less than 6 months

Claire Pemberton

HR manager · 51-200 employees · Marketing and advertising

United Kingdom

4.0

14 Aug 2025

Auto enrolment finally stopped worrying me

Auto enrolment assessment happens without me remembering to do it. Only real gripe is that corrections to a previous period are more awkward than they should be.

Pros

Auto enrolment assessment happens without me remembering to do it.

Cons

Corrections to a previous period are more awkward than they should be.

Ease of use: 3.0
Value for money: 4.0
Customer service: 4.0
Functionality: 3.0

Used for 6-12 months20 found this helpful

Daniel Kowalski

Bookkeeper · 1-10 employees · Hospitality

United Kingdom

4.0

14 Aug 2025

Anomaly checking earns its keep

Pros

A pay run for twelve people takes about ten minutes.

Cons

The five employee inclusion means the real cost is higher than the headline.

Ease of use: 4.0
Value for money: 4.0
Customer service: 4.0
Functionality: 5.0

Used for Less than 6 months