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Sage Payroll

Verified listing

Cloud payroll with HR features for small UK employers, from £12 a month

Ratings by dimension

  • Ease of use4.0
  • Value3.9
  • Support4.0
  • Features3.9

Rating distribution

  • 5 stars110
  • 4 stars88
  • 3 stars41
  • 2 stars19
  • 1 star8

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Verified reviews for Sage Payroll

266 reviews matching your filters

Mark Iqbal

Director · 1-10 employees · Charity and non-profit

LinkedIn verifiedUnited Kingdom
5.0

31 Dec 2025

Pay run takes ten minutes now

Copilot caught a net pay that had moved 40 percent before I committed, and no payroll training and I have never missed an RTI deadline. No complaints so far.

Pros

Copilot caught a net pay that had moved 40 percent before I committed.

Cons

The five employee inclusion means the real cost is higher than the headline.

Ease of use
4.0
Value for money
5.0
Customer service
4.0
Functionality
5.0
Used for 1-2 years10 found this helpful

Aisha Quinn

Finance manager · 201-500 employees · Retail

United Kingdom
3.0

29 Dec 2025

Good for a small team

Mixed. Copilot caught a net pay that had moved 40 percent before I committed, but the five employee inclusion means the real cost is higher than the headline.

Pros

Copilot caught a net pay that had moved 40 percent before I committed.

Cons

The five employee inclusion means the real cost is higher than the headline.

Ease of use
3.0
Value for money
3.0
Customer service
3.0
Functionality
3.0
Used for 2+ years7 found this helpful

Olivia Rhodes

Bookkeeper · 11-50 employees · Engineering

United Kingdom
4.0

27 Dec 2025

Anomaly checking earns its keep

A pay run for twelve people takes about ten minutes, and auto enrolment assessment happens without me remembering to do it. CIS subcontractors are not handled here, which confused us at first, but we live with it.

Pros

A pay run for twelve people takes about ten minutes.

Cons

CIS subcontractors are not handled here, which confused us at first.

Ease of use
4.0
Value for money
3.0
Customer service
5.0
Functionality
4.0
Used for Less than 6 months5 found this helpful

Hannah Begum

Office manager · 1-10 employees · Manufacturing

United Kingdom
2.0

16 Dec 2025

Auto enrolment finally stopped worrying me

Corrections to a previous period are more awkward than they should be, and CIS subcontractors are not handled here, which confused us at first. Auto enrolment assessment happens without me remembering to do it, which is about the only positive.

Pros

Auto enrolment assessment happens without me remembering to do it.

Cons

Corrections to a previous period are more awkward than they should be.

Ease of use
2.0
Value for money
1.0
Customer service
3.0
Functionality
2.0
Used for Less than 6 months2 found this helpful

Louise Radcliffe

Finance director · 501-1000 employees · Hospitality

United Kingdom
4.0

14 Dec 2025

Good for a small team

HMRC notices come straight into the pay run, and payslips self serve so nobody emails me asking for one. CIS subcontractors are not handled here, which confused us at first, but we live with it.

Pros

HMRC notices come straight into the pay run.

Cons

CIS subcontractors are not handled here, which confused us at first.

Ease of use
5.0
Value for money
4.0
Customer service
5.0
Functionality
4.0
Used for Less than 6 months35 found this helpful

Paul Stroud

Office manager · 1-10 employees · Property and lettings

United Kingdom
2.0

13 Dec 2025

Simple payroll, does the job

Reporting is basic if your accountant wants detail, and the five employee inclusion means the real cost is higher than the headline. Copilot caught a net pay that had moved 40 percent before I committed, which is about the only positive.

Pros

Copilot caught a net pay that had moved 40 percent before I committed.

Cons

Reporting is basic if your accountant wants detail.

Ease of use
2.0
Value for money
2.0
Customer service
3.0
Functionality
2.0
Used for 1-2 years9 found this helpful

Olivia Ellery

Operations manager · 51-200 employees · Construction

United Kingdom
4.0

13 Dec 2025

Pay run takes ten minutes now

A pay run for twelve people takes about ten minutes, and no payroll training and I have never missed an RTI deadline. CIS subcontractors are not handled here, which confused us at first, but we live with it.

Pros

A pay run for twelve people takes about ten minutes.

Cons

CIS subcontractors are not handled here, which confused us at first.

Ease of use
4.0
Value for money
4.0
Customer service
4.0
Functionality
3.0
Used for Less than 6 months19 found this helpful

Christopher Radcliffe

Finance director · 1000+ employees · Retail

United Kingdom
5.0

12 Dec 2025

Simple payroll, does the job

Payslips self serve so nobody emails me asking for one, and auto enrolment assessment happens without me remembering to do it. No complaints so far.

Pros

Payslips self serve so nobody emails me asking for one.

Cons

The five employee inclusion means the real cost is higher than the headline.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 2+ years11 found this helpful

Laura Ferreira

Bookkeeper · 11-50 employees · Construction

United Kingdom
4.0

3 Dec 2025

Auto enrolment finally stopped worrying me

HMRC notices come straight into the pay run. Only real gripe is that reporting is basic if your accountant wants detail.

Pros

HMRC notices come straight into the pay run.

Cons

Reporting is basic if your accountant wants detail.

Ease of use
4.0
Value for money
4.0
Customer service
4.0
Functionality
5.0
Used for 6-12 months36 found this helpful

Charlotte Ellery

Office manager · 11-50 employees · Property and lettings

United Kingdom
5.0

27 Nov 2025

Auto enrolment finally stopped worrying me

Payslips self serve so nobody emails me asking for one, and Copilot caught a net pay that had moved 40 percent before I committed. No complaints so far.

Pros

Payslips self serve so nobody emails me asking for one.

Cons

Corrections to a previous period are more awkward than they should be.

Ease of use
4.0
Value for money
5.0
Customer service
5.0
Functionality
4.0
Used for 2+ years1 found this helpful