Sage Payroll

Verified listing

Cloud payroll with HR features for small UK employers, from £12 a month

4.0Based on 266 reviews

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Ratings by dimension

Ease of use4.0
Value3.9
Support4.0
Features3.9

Rating distribution

5 stars
110
4 stars
88
3 stars
41
2 stars
19
1 star
8

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Verified reviews for Sage Payroll

266 reviews matching your filters

Hannah Marsden

Head of finance · 1000+ employees · Fitness and leisure

United Kingdom

3.0

11 Mar 2026

Fine until you need complexity

A pay run for twelve people takes about ten minutes. That said, CIS subcontractors are not handled here, which confused us at first and reporting is basic if your accountant wants detail.

Pros

A pay run for twelve people takes about ten minutes.

Cons

CIS subcontractors are not handled here, which confused us at first.

Ease of use: 2.0
Value for money: 3.0
Customer service: 3.0
Functionality: 3.0

Used for 6-12 months14 found this helpful

Louise Bramley

Founder · 1-10 employees · Professional services

United Kingdom

5.0

11 Mar 2026

Auto enrolment finally stopped worrying me

HMRC notices come straight into the pay run, and Copilot caught a net pay that had moved 40 percent before I committed. No complaints so far.

Pros

HMRC notices come straight into the pay run.

Cons

Corrections to a previous period are more awkward than they should be.

Ease of use: 5.0
Value for money: 5.0
Customer service: 4.0
Functionality: 4.0

Used for 6-12 months21 found this helpful

Thomas Ashworth

Founder · 11-50 employees · Logistics and transport

United Kingdom

3.0

9 Mar 2026

Simple payroll, does the job

No payroll training and I have never missed an RTI deadline. That said, the five employee inclusion means the real cost is higher than the headline and CIS subcontractors are not handled here, which confused us at first.

Pros

No payroll training and I have never missed an RTI deadline.

Cons

The five employee inclusion means the real cost is higher than the headline.

Ease of use: 2.0
Value for money: 2.0
Customer service: 2.0
Functionality: 4.0

Used for 2+ years11 found this helpful

Sarah Bramley

Sole trader · 1-10 employees · Retail

United Kingdom

4.0

6 Mar 2026

Anomaly checking earns its keep

Auto enrolment assessment happens without me remembering to do it. Only real gripe is that corrections to a previous period are more awkward than they should be.

Pros

Auto enrolment assessment happens without me remembering to do it.

Cons

Corrections to a previous period are more awkward than they should be.

Ease of use: 4.0
Value for money: 4.0
Customer service: 4.0
Functionality: 4.0

Used for 1-2 years15 found this helpful

Katie Ferreira

Bookkeeper · 1-10 employees · Food and beverage

LinkedIn verifiedUnited Kingdom

5.0

4 Mar 2026

Good for a small team

No payroll training and I have never missed an RTI deadline, and payslips self serve so nobody emails me asking for one. No complaints so far.

Pros

No payroll training and I have never missed an RTI deadline.

Cons

Not enough depth if you run multiple pay frequencies.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 6-12 months31 found this helpful

Kevin Radcliffe

Practice manager · 11-50 employees · Manufacturing

United Kingdom

3.0

2 Mar 2026

Anomaly checking earns its keep

Mixed. Auto enrolment assessment happens without me remembering to do it, but CIS subcontractors are not handled here, which confused us at first.

Pros

Auto enrolment assessment happens without me remembering to do it.

Cons

CIS subcontractors are not handled here, which confused us at first.

Ease of use: 4.0
Value for money: 2.0
Customer service: 3.0
Functionality: 4.0

Used for Less than 6 months19 found this helpful

Zoe Lockhart

Director · 1-10 employees · Hospitality

LinkedIn verifiedUnited Kingdom

4.0

1 Mar 2026

Good for a small team

Payslips self serve so nobody emails me asking for one, and auto enrolment assessment happens without me remembering to do it. Corrections to a previous period are more awkward than they should be, but we live with it.

Pros

Payslips self serve so nobody emails me asking for one.

Cons

Corrections to a previous period are more awkward than they should be.

Ease of use: 3.0
Value for money: 4.0
Customer service: 3.0
Functionality: 5.0

Used for 2+ years22 found this helpful

Peter Mackenzie

Practice manager · 11-50 employees · IT services

United Kingdom

1.0

25 Feb 2026

Good for a small team

The five employee inclusion means the real cost is higher than the headline. Reporting is basic if your accountant wants detail. Looking at alternatives.

Pros

A pay run for twelve people takes about ten minutes.

Cons

The five employee inclusion means the real cost is higher than the headline.

Ease of use: 1.0
Value for money: 1.0
Customer service: 2.0
Functionality: 1.0

Used for 2+ years30 found this helpful

Eleanor Middleton

Bookkeeper · 11-50 employees · Healthcare

United Kingdom

5.0

21 Feb 2026

Auto enrolment finally stopped worrying me

No payroll training and I have never missed an RTI deadline, and Copilot caught a net pay that had moved 40 percent before I committed. No complaints so far.

Pros

No payroll training and I have never missed an RTI deadline.

Cons

The five employee inclusion means the real cost is higher than the headline.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 4.0

Used for 2+ years14 found this helpful

Amy Ellery

Sole trader · 1-10 employees · Education

United Kingdom

5.0

18 Feb 2026

Auto enrolment finally stopped worrying me

A pay run for twelve people takes about ten minutes, and auto enrolment assessment happens without me remembering to do it. No complaints so far.

Pros

A pay run for twelve people takes about ten minutes.

Cons

Not enough depth if you run multiple pay frequencies.

Ease of use: 5.0
Value for money: 4.0
Customer service: 5.0
Functionality: 5.0

Used for 6-12 months38 found this helpful