Sage Payroll

Verified listing

Cloud payroll with HR features for small UK employers, from £12 a month

4.0Based on 266 reviews

Visit website

Ratings by dimension

Ease of use4.0
Value3.9
Support4.0
Features3.9

Rating distribution

5 stars
110
4 stars
88
3 stars
41
2 stars
19
1 star
8

Filter reviews

Country

Industry

Company size

How long used

Sort by

Verified reviews for Sage Payroll

266 reviews matching your filters

Gareth Marsden

Company secretary · 51-200 employees · Manufacturing

United Kingdom

3.0

22 Jun 2024

Auto enrolment finally stopped worrying me

Payslips self serve so nobody emails me asking for one. That said, corrections to a previous period are more awkward than they should be and reporting is basic if your accountant wants detail.

Pros

Payslips self serve so nobody emails me asking for one.

Cons

Corrections to a previous period are more awkward than they should be.

Ease of use: 4.0
Value for money: 3.0
Customer service: 3.0
Functionality: 3.0

Used for 1-2 years6 found this helpful

Ian Baptiste

Company secretary · 51-200 employees · Fitness and leisure

United Kingdom

3.0

18 Jun 2024

Good for a small team

Mixed. No payroll training and I have never missed an RTI deadline, but the five employee inclusion means the real cost is higher than the headline.

Pros

No payroll training and I have never missed an RTI deadline.

Cons

The five employee inclusion means the real cost is higher than the headline.

Ease of use: 3.0
Value for money: 4.0
Customer service: 2.0
Functionality: 4.0

Used for 1-2 years32 found this helpful

Laura Osei

Group financial controller · 501-1000 employees · Marketing and advertising

United Kingdom

5.0

17 Jun 2024

Pay run takes ten minutes now

Auto enrolment assessment happens without me remembering to do it, and a pay run for twelve people takes about ten minutes. No complaints so far.

Pros

Auto enrolment assessment happens without me remembering to do it.

Cons

Corrections to a previous period are more awkward than they should be.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 4.0

Used for 6-12 months33 found this helpful

Kevin Wexford

Director · 1-10 employees · Accounting

LinkedIn verifiedUnited Kingdom

5.0

17 Jun 2024

Simple payroll, does the job

Payslips self serve so nobody emails me asking for one, and no payroll training and I have never missed an RTI deadline. No complaints so far.

Pros

Payslips self serve so nobody emails me asking for one.

Cons

Not enough depth if you run multiple pay frequencies.

Ease of use: 4.0
Value for money: 5.0
Customer service: 4.0
Functionality: 5.0

Used for 1-2 years30 found this helpful

Daniel Pemberton

Financial controller · 201-500 employees · Charity and non-profit

United Kingdom

4.0

15 Jun 2024

Fine until you need complexity

Auto enrolment assessment happens without me remembering to do it. Only real gripe is that corrections to a previous period are more awkward than they should be.

Pros

Auto enrolment assessment happens without me remembering to do it.

Cons

Corrections to a previous period are more awkward than they should be.

Ease of use: 3.0
Value for money: 5.0
Customer service: 4.0
Functionality: 4.0

Used for Less than 6 months2 found this helpful

Laura Ferreira

Director · 11-50 employees · Recruitment

LinkedIn verifiedUnited Kingdom

4.0

10 Jun 2024

Fine until you need complexity

No payroll training and I have never missed an RTI deadline, and payslips self serve so nobody emails me asking for one. Reporting is basic if your accountant wants detail, but we live with it.

Pros

No payroll training and I have never missed an RTI deadline.

Cons

Reporting is basic if your accountant wants detail.

Ease of use: 4.0
Value for money: 4.0
Customer service: 4.0
Functionality: 4.0

Used for 6-12 months24 found this helpful

Laura Ainsley

Sole trader · 1-10 employees · Fitness and leisure

United Kingdom

5.0

8 Jun 2024

Fine until you need complexity

HMRC notices come straight into the pay run. Copilot caught a net pay that had moved 40 percent before I committed.

Pros

HMRC notices come straight into the pay run.

Cons

CIS subcontractors are not handled here, which confused us at first.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 4.0

Used for Less than 6 months37 found this helpful

Craig Pemberton

Head of payroll · 1000+ employees · Marketing and advertising

United Kingdom

1.0

29 May 2024

Fine until you need complexity

The five employee inclusion means the real cost is higher than the headline. CIS subcontractors are not handled here, which confused us at first. Looking at alternatives.

Pros

Payslips self serve so nobody emails me asking for one.

Cons

The five employee inclusion means the real cost is higher than the headline.

Ease of use: 1.0
Value for money: 1.0
Customer service: 2.0
Functionality: 1.0

Used for 1-2 years25 found this helpful

Martin Radcliffe

Sole trader · 11-50 employees · Hospitality

LinkedIn verifiedUnited Kingdom

5.0

29 May 2024

Simple payroll, does the job

Auto enrolment assessment happens without me remembering to do it. Copilot caught a net pay that had moved 40 percent before I committed.

Pros

Auto enrolment assessment happens without me remembering to do it.

Cons

Reporting is basic if your accountant wants detail.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 4.0

Used for 1-2 years7 found this helpful

Adam Quinn

Office manager · 1-10 employees · Hospitality

United Kingdom

3.0

27 May 2024

Anomaly checking earns its keep

Mixed. No payroll training and I have never missed an RTI deadline, but the five employee inclusion means the real cost is higher than the headline.

Pros

No payroll training and I have never missed an RTI deadline.

Cons

The five employee inclusion means the real cost is higher than the headline.

Ease of use: 2.0
Value for money: 3.0
Customer service: 4.0
Functionality: 3.0

Used for Less than 6 months35 found this helpful