Sage Payroll

Verified listing

Cloud payroll with HR features for small UK employers, from £12 a month

4.0Based on 266 reviews

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Ratings by dimension

Ease of use4.0
Value3.9
Support4.0
Features3.9

Rating distribution

5 stars
110
4 stars
88
3 stars
41
2 stars
19
1 star
8

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Verified reviews for Sage Payroll

266 reviews matching your filters

Thomas Cavendish

Finance manager · 51-200 employees · Hospitality

United Kingdom

3.0

26 Jul 2024

Pay run takes ten minutes now

Auto enrolment assessment happens without me remembering to do it. That said, the five employee inclusion means the real cost is higher than the headline and corrections to a previous period are more awkward than they should be.

Pros

Auto enrolment assessment happens without me remembering to do it.

Cons

The five employee inclusion means the real cost is higher than the headline.

Ease of use: 3.0
Value for money: 3.0
Customer service: 3.0
Functionality: 3.0

Used for 6-12 months9 found this helpful

Eleanor Radcliffe

Practice manager · 11-50 employees · Logistics and transport

United Kingdom

3.0

24 Jul 2024

Pay run takes ten minutes now

A pay run for twelve people takes about ten minutes. That said, reporting is basic if your accountant wants detail and corrections to a previous period are more awkward than they should be.

Pros

A pay run for twelve people takes about ten minutes.

Cons

Reporting is basic if your accountant wants detail.

Ease of use: 3.0
Value for money: 3.0
Customer service: 3.0
Functionality: 3.0

Used for 6-12 months22 found this helpful

Michael Middleton

Bookkeeper · 1-10 employees · IT services

United Kingdom

4.0

24 Jul 2024

Pay run takes ten minutes now

HMRC notices come straight into the pay run, and no payroll training and I have never missed an RTI deadline. Corrections to a previous period are more awkward than they should be, but we live with it.

Pros

HMRC notices come straight into the pay run.

Cons

Corrections to a previous period are more awkward than they should be.

Ease of use: 4.0
Value for money: 5.0
Customer service: 4.0
Functionality: 5.0

Used for Less than 6 months19 found this helpful

Eleanor Whitfield

Practice manager · 1-10 employees · Charity and non-profit

LinkedIn verifiedUnited Kingdom

5.0

24 Jul 2024

Anomaly checking earns its keep

No payroll training and I have never missed an RTI deadline. A pay run for twelve people takes about ten minutes.

Pros

No payroll training and I have never missed an RTI deadline.

Cons

The five employee inclusion means the real cost is higher than the headline.

Ease of use: 4.0
Value for money: 5.0
Customer service: 4.0
Functionality: 5.0

Used for Less than 6 months

Amy Iqbal

HR manager · 201-500 employees · Engineering

LinkedIn verifiedUnited Kingdom

5.0

20 Jul 2024

Fine until you need complexity

A pay run for twelve people takes about ten minutes, and no payroll training and I have never missed an RTI deadline. No complaints so far.

Pros

A pay run for twelve people takes about ten minutes.

Cons

The five employee inclusion means the real cost is higher than the headline.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 4.0

Used for 6-12 months19 found this helpful

Martin Holloway

Head of payroll · 501-1000 employees · Education

United Kingdom

1.0

18 Jul 2024

Auto enrolment finally stopped worrying me

Not enough depth if you run multiple pay frequencies. CIS subcontractors are not handled here, which confused us at first. Looking at alternatives.

Pros

A pay run for twelve people takes about ten minutes.

Cons

Not enough depth if you run multiple pay frequencies.

Ease of use: 1.0
Value for money: 1.0
Customer service: 1.0
Functionality: 1.0

Used for 2+ years13 found this helpful

Rebecca Mackenzie

Office manager · 1-10 employees · Accounting

United Kingdom

4.0

17 Jul 2024

Fine until you need complexity

Auto enrolment assessment happens without me remembering to do it. Only real gripe is that reporting is basic if your accountant wants detail.

Pros

Auto enrolment assessment happens without me remembering to do it.

Cons

Reporting is basic if your accountant wants detail.

Ease of use: 3.0
Value for money: 4.0
Customer service: 4.0
Functionality: 4.0

Used for 6-12 months16 found this helpful

Mark Bhatti

Office manager · 1-10 employees · Healthcare

United Kingdom

5.0

16 Jul 2024

Good for a small team

Copilot caught a net pay that had moved 40 percent before I committed, and HMRC notices come straight into the pay run. No complaints so far.

Pros

Copilot caught a net pay that had moved 40 percent before I committed.

Cons

Reporting is basic if your accountant wants detail.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 6-12 months29 found this helpful

Robert Fairbanks

Sole trader · 1-10 employees · Construction

United Kingdom

5.0

15 Jul 2024

Pay run takes ten minutes now

A pay run for twelve people takes about ten minutes. Payslips self serve so nobody emails me asking for one.

Pros

A pay run for twelve people takes about ten minutes.

Cons

CIS subcontractors are not handled here, which confused us at first.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 4.0

Used for 6-12 months8 found this helpful

Louise Adeyemi

Finance director · 1000+ employees · Food and beverage

LinkedIn verifiedUnited Kingdom

5.0

12 Jul 2024

Simple payroll, does the job

No payroll training and I have never missed an RTI deadline. Payslips self serve so nobody emails me asking for one.

Pros

No payroll training and I have never missed an RTI deadline.

Cons

Not enough depth if you run multiple pay frequencies.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 4.0

Used for 6-12 months19 found this helpful