Sage Payroll

Verified listing

Cloud payroll with HR features for small UK employers, from £12 a month

4.0Based on 266 reviews

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Ratings by dimension

Ease of use4.0
Value3.9
Support4.0
Features3.9

Rating distribution

5 stars
110
4 stars
88
3 stars
41
2 stars
19
1 star
8

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Verified reviews for Sage Payroll

266 reviews matching your filters

Ruth Thornley

Owner · 11-50 employees · Property and lettings

United Kingdom

2.0

22 Sep 2024

Auto enrolment finally stopped worrying me

Corrections to a previous period are more awkward than they should be, and the five employee inclusion means the real cost is higher than the headline. HMRC notices come straight into the pay run, which is about the only positive.

Pros

HMRC notices come straight into the pay run.

Cons

Corrections to a previous period are more awkward than they should be.

Ease of use: 3.0
Value for money: 1.0
Customer service: 1.0
Functionality: 2.0

Used for 1-2 years15 found this helpful

Ian Kaur

Head of payroll · 501-1000 employees · IT services

United Kingdom

4.0

16 Sep 2024

Fine until you need complexity

A pay run for twelve people takes about ten minutes. Only real gripe is that not enough depth if you run multiple pay frequencies.

Pros

A pay run for twelve people takes about ten minutes.

Cons

Not enough depth if you run multiple pay frequencies.

Ease of use: 3.0
Value for money: 4.0
Customer service: 4.0
Functionality: 4.0

Used for 2+ years39 found this helpful

James Bramley

Head of payroll · 1000+ employees · Charity and non-profit

LinkedIn verifiedUnited Kingdom

4.0

16 Sep 2024

Simple payroll, does the job

Auto enrolment assessment happens without me remembering to do it, and a pay run for twelve people takes about ten minutes. CIS subcontractors are not handled here, which confused us at first, but we live with it.

Pros

Auto enrolment assessment happens without me remembering to do it.

Cons

CIS subcontractors are not handled here, which confused us at first.

Ease of use: 4.0
Value for money: 3.0
Customer service: 4.0
Functionality: 4.0

Used for 2+ years23 found this helpful

Martin Corrigan

Practice manager · 11-50 employees · Professional services

United Kingdom

2.0

14 Sep 2024

Good for a small team

Reporting is basic if your accountant wants detail, and not enough depth if you run multiple pay frequencies. Auto enrolment assessment happens without me remembering to do it, which is about the only positive.

Pros

Auto enrolment assessment happens without me remembering to do it.

Cons

Reporting is basic if your accountant wants detail.

Ease of use: 2.0
Value for money: 3.0
Customer service: 3.0
Functionality: 2.0

Used for Less than 6 months33 found this helpful

Kevin Nowak

Bookkeeper · 11-50 employees · Construction

LinkedIn verifiedUnited Kingdom

4.0

7 Sep 2024

Good for a small team

Copilot caught a net pay that had moved 40 percent before I committed, and payslips self serve so nobody emails me asking for one. Corrections to a previous period are more awkward than they should be, but we live with it.

Pros

Copilot caught a net pay that had moved 40 percent before I committed.

Cons

Corrections to a previous period are more awkward than they should be.

Ease of use: 5.0
Value for money: 4.0
Customer service: 4.0
Functionality: 5.0

Used for 6-12 months17 found this helpful

Eleanor Nowak

Director · 1-10 employees · Education

United Kingdom

3.0

2 Sep 2024

Anomaly checking earns its keep

HMRC notices come straight into the pay run. That said, the five employee inclusion means the real cost is higher than the headline and corrections to a previous period are more awkward than they should be.

Pros

HMRC notices come straight into the pay run.

Cons

The five employee inclusion means the real cost is higher than the headline.

Ease of use: 4.0
Value for money: 2.0
Customer service: 3.0
Functionality: 4.0

Used for Less than 6 months

Rebecca Middleton

Management accountant · 201-500 employees · Accounting

LinkedIn verifiedUnited Kingdom

4.0

28 Aug 2024

Anomaly checking earns its keep

A pay run for twelve people takes about ten minutes. Only real gripe is that the five employee inclusion means the real cost is higher than the headline.

Pros

A pay run for twelve people takes about ten minutes.

Cons

The five employee inclusion means the real cost is higher than the headline.

Ease of use: 4.0
Value for money: 4.0
Customer service: 5.0
Functionality: 4.0

Used for 2+ years11 found this helpful

Emma Begum

Sole trader · 11-50 employees · Accounting

United Kingdom

5.0

27 Aug 2024

Pay run takes ten minutes now

Auto enrolment assessment happens without me remembering to do it, and no payroll training and I have never missed an RTI deadline. No complaints so far.

Pros

Auto enrolment assessment happens without me remembering to do it.

Cons

Reporting is basic if your accountant wants detail.

Ease of use: 5.0
Value for money: 4.0
Customer service: 4.0
Functionality: 5.0

Used for 1-2 years9 found this helpful

Andrew Patel

Systems accountant · 1000+ employees · Property and lettings

United Kingdom

5.0

25 Aug 2024

Simple payroll, does the job

A pay run for twelve people takes about ten minutes, and auto enrolment assessment happens without me remembering to do it. No complaints so far.

Pros

A pay run for twelve people takes about ten minutes.

Cons

The five employee inclusion means the real cost is higher than the headline.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 4.0

Used for 2+ years26 found this helpful

Zoe Adeyemi

HR manager · 201-500 employees · Education

LinkedIn verifiedUnited Kingdom

3.0

22 Aug 2024

Pay run takes ten minutes now

Copilot caught a net pay that had moved 40 percent before I committed. That said, the five employee inclusion means the real cost is higher than the headline and not enough depth if you run multiple pay frequencies.

Pros

Copilot caught a net pay that had moved 40 percent before I committed.

Cons

The five employee inclusion means the real cost is higher than the headline.

Ease of use: 4.0
Value for money: 2.0
Customer service: 3.0
Functionality: 4.0

Used for 2+ years26 found this helpful