Sage Payroll

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Cloud payroll with HR features for small UK employers, from £12 a month

4.0Based on 266 reviews

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Ratings by dimension

Ease of use4.0
Value3.9
Support4.0
Features3.9

Rating distribution

5 stars
110
4 stars
88
3 stars
41
2 stars
19
1 star
8

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Verified reviews for Sage Payroll

266 reviews matching your filters

Claire Okonkwo

Head of finance · 501-1000 employees · Legal services

United Kingdom

2.0

27 Oct 2024

Pay run takes ten minutes now

The five employee inclusion means the real cost is higher than the headline, and corrections to a previous period are more awkward than they should be. No payroll training and I have never missed an RTI deadline, which is about the only positive.

Pros

No payroll training and I have never missed an RTI deadline.

Cons

The five employee inclusion means the real cost is higher than the headline.

Ease of use: 2.0
Value for money: 1.0
Customer service: 2.0
Functionality: 1.0

Used for 2+ years38 found this helpful

Andrew Thornley

Company secretary · 201-500 employees · Legal services

LinkedIn verifiedUnited Kingdom

5.0

18 Oct 2024

Good for a small team

Payslips self serve so nobody emails me asking for one. No payroll training and I have never missed an RTI deadline.

Pros

Payslips self serve so nobody emails me asking for one.

Cons

Not enough depth if you run multiple pay frequencies.

Ease of use: 5.0
Value for money: 4.0
Customer service: 5.0
Functionality: 5.0

Used for 1-2 years12 found this helpful

Michael Mackenzie

Company secretary · 201-500 employees · Logistics and transport

United Kingdom

5.0

17 Oct 2024

Auto enrolment finally stopped worrying me

Auto enrolment assessment happens without me remembering to do it. A pay run for twelve people takes about ten minutes.

Pros

Auto enrolment assessment happens without me remembering to do it.

Cons

Reporting is basic if your accountant wants detail.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 6-12 months8 found this helpful

Megan Ainsley

Company secretary · 201-500 employees · Education

United Kingdom

5.0

16 Oct 2024

Fine until you need complexity

Copilot caught a net pay that had moved 40 percent before I committed, and auto enrolment assessment happens without me remembering to do it. No complaints so far.

Pros

Copilot caught a net pay that had moved 40 percent before I committed.

Cons

Corrections to a previous period are more awkward than they should be.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for Less than 6 months12 found this helpful

Christopher Baptiste

Office manager · 11-50 employees · Construction

LinkedIn verifiedUnited Kingdom

3.0

7 Oct 2024

Good for a small team

Copilot caught a net pay that had moved 40 percent before I committed. That said, not enough depth if you run multiple pay frequencies and CIS subcontractors are not handled here, which confused us at first.

Pros

Copilot caught a net pay that had moved 40 percent before I committed.

Cons

Not enough depth if you run multiple pay frequencies.

Ease of use: 3.0
Value for money: 3.0
Customer service: 3.0
Functionality: 4.0

Used for 1-2 years27 found this helpful

Nicola Lockhart

Owner · 11-50 employees · Marketing and advertising

LinkedIn verifiedUnited Kingdom

4.0

7 Oct 2024

Simple payroll, does the job

No payroll training and I have never missed an RTI deadline, and Copilot caught a net pay that had moved 40 percent before I committed. CIS subcontractors are not handled here, which confused us at first, but we live with it.

Pros

No payroll training and I have never missed an RTI deadline.

Cons

CIS subcontractors are not handled here, which confused us at first.

Ease of use: 4.0
Value for money: 4.0
Customer service: 5.0
Functionality: 4.0

Used for Less than 6 months38 found this helpful

Zoe Mackenzie

Office manager · 1-10 employees · Legal services

United Kingdom

2.0

7 Oct 2024

Auto enrolment finally stopped worrying me

CIS subcontractors are not handled here, which confused us at first, and not enough depth if you run multiple pay frequencies. No payroll training and I have never missed an RTI deadline, which is about the only positive.

Pros

No payroll training and I have never missed an RTI deadline.

Cons

CIS subcontractors are not handled here, which confused us at first.

Ease of use: 2.0
Value for money: 2.0
Customer service: 2.0
Functionality: 1.0

Used for Less than 6 months28 found this helpful

Rachel Marsden

Director · 11-50 employees · Healthcare

United Kingdom

5.0

5 Oct 2024

Anomaly checking earns its keep

Copilot caught a net pay that had moved 40 percent before I committed, and no payroll training and I have never missed an RTI deadline. No complaints so far.

Pros

Copilot caught a net pay that had moved 40 percent before I committed.

Cons

CIS subcontractors are not handled here, which confused us at first.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 1-2 years35 found this helpful

Claire Lockhart

Payroll manager · 51-200 employees · Manufacturing

United Kingdom

4.0

26 Sep 2024

Fine until you need complexity

Copilot caught a net pay that had moved 40 percent before I committed, and HMRC notices come straight into the pay run. Reporting is basic if your accountant wants detail, but we live with it.

Pros

Copilot caught a net pay that had moved 40 percent before I committed.

Cons

Reporting is basic if your accountant wants detail.

Ease of use: 4.0
Value for money: 3.0
Customer service: 5.0
Functionality: 4.0

Used for 6-12 months22 found this helpful

Simon Middleton

Owner · 11-50 employees · Recruitment

United Kingdom

4.0

23 Sep 2024

Auto enrolment finally stopped worrying me

Payslips self serve so nobody emails me asking for one. Only real gripe is that reporting is basic if your accountant wants detail.

Pros

Payslips self serve so nobody emails me asking for one.

Cons

Reporting is basic if your accountant wants detail.

Ease of use: 4.0
Value for money: 4.0
Customer service: 4.0
Functionality: 3.0

Used for Less than 6 months29 found this helpful