Sage Payroll

Verified listing

Cloud payroll with HR features for small UK employers, from £12 a month

4.0Based on 266 reviews

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Ratings by dimension

Ease of use4.0
Value3.9
Support4.0
Features3.9

Rating distribution

5 stars
110
4 stars
88
3 stars
41
2 stars
19
1 star
8

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Verified reviews for Sage Payroll

266 reviews matching your filters

Emma Corrigan

Head of payroll · 1000+ employees · Retail

United Kingdom

4.0

23 Nov 2024

Fine until you need complexity

A pay run for twelve people takes about ten minutes, and payslips self serve so nobody emails me asking for one. Reporting is basic if your accountant wants detail, but we live with it.

Pros

A pay run for twelve people takes about ten minutes.

Cons

Reporting is basic if your accountant wants detail.

Ease of use: 4.0
Value for money: 3.0
Customer service: 3.0
Functionality: 4.0

Used for Less than 6 months13 found this helpful

Ruth Dunmore

Operations manager · 51-200 employees · Food and beverage

United Kingdom

3.0

14 Nov 2024

Auto enrolment finally stopped worrying me

Mixed. No payroll training and I have never missed an RTI deadline, but CIS subcontractors are not handled here, which confused us at first.

Pros

No payroll training and I have never missed an RTI deadline.

Cons

CIS subcontractors are not handled here, which confused us at first.

Ease of use: 2.0
Value for money: 3.0
Customer service: 3.0
Functionality: 3.0

Used for 1-2 years7 found this helpful

Bethany Fairbanks

Founder · 11-50 employees · Education

LinkedIn verifiedUnited Kingdom

5.0

9 Nov 2024

Fine until you need complexity

Auto enrolment assessment happens without me remembering to do it. Payslips self serve so nobody emails me asking for one.

Pros

Auto enrolment assessment happens without me remembering to do it.

Cons

CIS subcontractors are not handled here, which confused us at first.

Ease of use: 5.0
Value for money: 4.0
Customer service: 4.0
Functionality: 5.0

Used for 2+ years35 found this helpful

Simon Middleton

Practice manager · 11-50 employees · Hospitality

United Kingdom

3.0

8 Nov 2024

Simple payroll, does the job

Mixed. A pay run for twelve people takes about ten minutes, but corrections to a previous period are more awkward than they should be.

Pros

A pay run for twelve people takes about ten minutes.

Cons

Corrections to a previous period are more awkward than they should be.

Ease of use: 3.0
Value for money: 4.0
Customer service: 3.0
Functionality: 3.0

Used for 1-2 years21 found this helpful

Freya Devlin

Bookkeeper · 1-10 employees · Logistics and transport

United Kingdom

4.0

7 Nov 2024

Anomaly checking earns its keep

HMRC notices come straight into the pay run, and auto enrolment assessment happens without me remembering to do it. The five employee inclusion means the real cost is higher than the headline, but we live with it.

Pros

HMRC notices come straight into the pay run.

Cons

The five employee inclusion means the real cost is higher than the headline.

Ease of use: 4.0
Value for money: 4.0
Customer service: 4.0
Functionality: 4.0

Used for 1-2 years

Eleanor Fairbanks

Office manager · 11-50 employees · Recruitment

LinkedIn verifiedUnited Kingdom

5.0

7 Nov 2024

Fine until you need complexity

Payslips self serve so nobody emails me asking for one. Auto enrolment assessment happens without me remembering to do it.

Pros

Payslips self serve so nobody emails me asking for one.

Cons

The five employee inclusion means the real cost is higher than the headline.

Ease of use: 5.0
Value for money: 5.0
Customer service: 4.0
Functionality: 5.0

Used for Less than 6 months5 found this helpful

Rachel Nasir

Practice manager · 1-10 employees · Construction

LinkedIn verifiedUnited Kingdom

4.0

6 Nov 2024

Good for a small team

Payslips self serve so nobody emails me asking for one, and Copilot caught a net pay that had moved 40 percent before I committed. Not enough depth if you run multiple pay frequencies, but we live with it.

Pros

Payslips self serve so nobody emails me asking for one.

Cons

Not enough depth if you run multiple pay frequencies.

Ease of use: 5.0
Value for money: 4.0
Customer service: 4.0
Functionality: 3.0

Used for 6-12 months23 found this helpful

Sophie Nasir

Bookkeeper · 11-50 employees · Retail

United Kingdom

5.0

2 Nov 2024

Pay run takes ten minutes now

HMRC notices come straight into the pay run, and a pay run for twelve people takes about ten minutes. No complaints so far.

Pros

HMRC notices come straight into the pay run.

Cons

CIS subcontractors are not handled here, which confused us at first.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 2+ years21 found this helpful

Olivia Middleton

Finance manager · 51-200 employees · Legal services

United Kingdom

4.0

31 Oct 2024

Anomaly checking earns its keep

Payslips self serve so nobody emails me asking for one, and no payroll training and I have never missed an RTI deadline. The five employee inclusion means the real cost is higher than the headline, but we live with it.

Pros

Payslips self serve so nobody emails me asking for one.

Cons

The five employee inclusion means the real cost is higher than the headline.

Ease of use: 5.0
Value for money: 4.0
Customer service: 4.0
Functionality: 3.0

Used for Less than 6 months4 found this helpful

Laura Lockhart

Director · 1-10 employees · Property and lettings

United Kingdom

5.0

29 Oct 2024

Good for a small team

No payroll training and I have never missed an RTI deadline, and auto enrolment assessment happens without me remembering to do it. No complaints so far.

Pros

No payroll training and I have never missed an RTI deadline.

Cons

The five employee inclusion means the real cost is higher than the headline.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 2+ years12 found this helpful