HMRC notices come straight into the pay run, and payslips self serve so nobody emails me asking for one. Reporting is basic if your accountant wants detail, but we live with it.
Pros
HMRC notices come straight into the pay run.
Cons
Reporting is basic if your accountant wants detail.
Ease of use
4.0
Value for money
4.0
Customer service
5.0
Functionality
5.0
Used for 2+ years4 found this helpful
A
Amy Whitfield
Director · 11-50 employees · IT services
United Kingdom
2.0
19 Mar 2025
Pay run takes ten minutes now
Reporting is basic if your accountant wants detail, and CIS subcontractors are not handled here, which confused us at first. No payroll training and I have never missed an RTI deadline, which is about the only positive.
Pros
No payroll training and I have never missed an RTI deadline.
Cons
Reporting is basic if your accountant wants detail.
Ease of use
3.0
Value for money
2.0
Customer service
3.0
Functionality
1.0
Used for 2+ years19 found this helpful
G
Gareth Nasir
Director · 1-10 employees · Construction
LinkedIn verifiedUnited Kingdom
5.0
19 Mar 2025
Fine until you need complexity
Auto enrolment assessment happens without me remembering to do it, and no payroll training and I have never missed an RTI deadline. No complaints so far.
Pros
Auto enrolment assessment happens without me remembering to do it.
Cons
Not enough depth if you run multiple pay frequencies.
Ease of use
5.0
Value for money
4.0
Customer service
5.0
Functionality
5.0
Used for Less than 6 months
B
Bethany Trelawny
Director · 1-10 employees · Recruitment
United Kingdom
4.0
17 Mar 2025
Good for a small team
Payslips self serve so nobody emails me asking for one, and Copilot caught a net pay that had moved 40 percent before I committed. The five employee inclusion means the real cost is higher than the headline, but we live with it.
Pros
Payslips self serve so nobody emails me asking for one.
Cons
The five employee inclusion means the real cost is higher than the headline.
Mixed. A pay run for twelve people takes about ten minutes, but CIS subcontractors are not handled here, which confused us at first.
Pros
A pay run for twelve people takes about ten minutes.
Cons
CIS subcontractors are not handled here, which confused us at first.
Ease of use
3.0
Value for money
3.0
Customer service
4.0
Functionality
4.0
Used for 2+ years4 found this helpful
F
Fiona Bramley
Sole trader · 11-50 employees · Legal services
United Kingdom
4.0
28 Feb 2025
Simple payroll, does the job
Copilot caught a net pay that had moved 40 percent before I committed, and HMRC notices come straight into the pay run. Corrections to a previous period are more awkward than they should be, but we live with it.
Pros
Copilot caught a net pay that had moved 40 percent before I committed.
Cons
Corrections to a previous period are more awkward than they should be.
Ease of use
4.0
Value for money
4.0
Customer service
4.0
Functionality
3.0
Used for 1-2 years25 found this helpful
A
Aisha Nowak
Bookkeeper · 11-50 employees · Property and lettings
United Kingdom
4.0
26 Feb 2025
Anomaly checking earns its keep
A pay run for twelve people takes about ten minutes, and auto enrolment assessment happens without me remembering to do it. Corrections to a previous period are more awkward than they should be, but we live with it.
Pros
A pay run for twelve people takes about ten minutes.
Cons
Corrections to a previous period are more awkward than they should be.
Ease of use
4.0
Value for money
4.0
Customer service
3.0
Functionality
4.0
Used for Less than 6 months25 found this helpful
C
Craig Fairbanks
Owner · 1-10 employees · Charity and non-profit
United Kingdom
4.0
20 Feb 2025
Pay run takes ten minutes now
Copilot caught a net pay that had moved 40 percent before I committed, and auto enrolment assessment happens without me remembering to do it. CIS subcontractors are not handled here, which confused us at first, but we live with it.
Pros
Copilot caught a net pay that had moved 40 percent before I committed.
Cons
CIS subcontractors are not handled here, which confused us at first.
Ease of use
4.0
Value for money
3.0
Customer service
5.0
Functionality
4.0
Used for 1-2 years13 found this helpful
C
Claire Nowak
Office manager · 11-50 employees · Accounting
United Kingdom
4.0
20 Feb 2025
Good for a small team
No payroll training and I have never missed an RTI deadline. Only real gripe is that reporting is basic if your accountant wants detail.
Pros
No payroll training and I have never missed an RTI deadline.
Cons
Reporting is basic if your accountant wants detail.
