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Sage CRM

Verified listing

Customer relationship management built to sit alongside Sage accounting and ERP

Ratings by dimension

  • Ease of use4.0
  • Value3.9
  • Support4.0
  • Features4.0

Rating distribution

  • 5 stars88
  • 4 stars68
  • 3 stars27
  • 2 stars16
  • 1 star5

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Verified reviews for Sage CRM

204 reviews matching your filters

Louise Ferreira

Office manager · 11-50 employees · Fitness and leisure

United Kingdom
5.0

15 Jul 2025

Integration is the reason, not the UI

Case management means service and sales share one customer view. On premise deployment satisfied our data policy.

Pros

Case management means service and sales share one customer view.

Cons

Marketing automation is basic, we run a separate tool.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 1-2 years15 found this helpful

Fiona Fairbanks

Practice manager · 11-50 employees · IT services

LinkedIn verifiedUnited Kingdom
5.0

9 Jul 2025

Integration is the reason, not the UI

Sales can see live credit position from Sage 200 without leaving the record, and on premise deployment satisfied our data policy. No complaints so far.

Pros

Sales can see live credit position from Sage 200 without leaving the record.

Cons

Little reason to pick it if you are not already on Sage finance.

Ease of use
4.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 1-2 years35 found this helpful

Christopher Whitfield

Sole trader · 11-50 employees · Manufacturing

United Kingdom
5.0

6 Jul 2025

Chosen for the Sage 200 link

It was a far shorter project than integrating a third party CRM. Sales can see live credit position from Sage 200 without leaving the record.

Pros

It was a far shorter project than integrating a third party CRM.

Cons

No published pricing and it comes through a partner.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 2+ years16 found this helpful

Martin Wexford

Bookkeeper · 11-50 employees · Engineering

LinkedIn verifiedUnited Kingdom
5.0

4 Jul 2025

Sales finally see credit position

It was a far shorter project than integrating a third party CRM. Quotes flow into the finance system without rekeying.

Pros

It was a far shorter project than integrating a third party CRM.

Cons

The interface is well behind HubSpot and the sales team notice.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
4.0
Used for Less than 6 months6 found this helpful

Richard Devlin

Director · 1-10 employees · Engineering

United Kingdom
3.0

2 Jul 2025

Chosen for the Sage 200 link

Mixed. Sales can see live credit position from Sage 200 without leaving the record, but the interface is well behind HubSpot and the sales team notice.

Pros

Sales can see live credit position from Sage 200 without leaving the record.

Cons

The interface is well behind HubSpot and the sales team notice.

Ease of use
3.0
Value for money
2.0
Customer service
2.0
Functionality
3.0
Used for 2+ years34 found this helpful

Megan Bhatti

Practice manager · 1-10 employees · Food and beverage

United Kingdom
5.0

30 Jun 2025

Sales finally see credit position

Sales can see live credit position from Sage 200 without leaving the record. Case management means service and sales share one customer view.

Pros

Sales can see live credit position from Sage 200 without leaving the record.

Cons

Little reason to pick it if you are not already on Sage finance.

Ease of use
5.0
Value for money
5.0
Customer service
4.0
Functionality
5.0
Used for Less than 6 months8 found this helpful

Martin Kaur

Owner · 1-10 employees · Veterinary

United Kingdom
5.0

19 Jun 2025

Chosen for the Sage 200 link

On premise deployment satisfied our data policy. Case management means service and sales share one customer view.

Pros

On premise deployment satisfied our data policy.

Cons

Marketing automation is basic, we run a separate tool.

Ease of use
4.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 6-12 months30 found this helpful

Priya Ferreira

Company secretary · 51-200 employees · Engineering

United Kingdom
5.0

14 Jun 2025

Dated, but it connects

Quotes flow into the finance system without rekeying, and case management means service and sales share one customer view. No complaints so far.

Pros

Quotes flow into the finance system without rekeying.

Cons

No published pricing and it comes through a partner.

Ease of use
5.0
Value for money
4.0
Customer service
5.0
Functionality
5.0
Used for 6-12 months11 found this helpful

Mark Holloway

Financial controller · 51-200 employees · Wholesale

LinkedIn verifiedUnited Kingdom
3.0

13 Jun 2025

Chosen for the Sage 200 link

Quotes flow into the finance system without rekeying. That said, the interface is well behind HubSpot and the sales team notice and adoption was a fight until we made it the only route to quotes.

Pros

Quotes flow into the finance system without rekeying.

Cons

The interface is well behind HubSpot and the sales team notice.

Ease of use
3.0
Value for money
3.0
Customer service
2.0
Functionality
3.0
Used for 6-12 months28 found this helpful

Jodie Lockhart

Bookkeeper · 11-50 employees · Logistics and transport

LinkedIn verifiedUnited Kingdom
5.0

8 Jun 2025

Chosen for the Sage 200 link

Quotes flow into the finance system without rekeying. On premise deployment satisfied our data policy.

Pros

Quotes flow into the finance system without rekeying.

Cons

No published pricing and it comes through a partner.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 6-12 months23 found this helpful