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Sage CRM

Verified listing

Customer relationship management built to sit alongside Sage accounting and ERP

Ratings by dimension

  • Ease of use4.0
  • Value3.9
  • Support4.0
  • Features4.0

Rating distribution

  • 5 stars88
  • 4 stars68
  • 3 stars27
  • 2 stars16
  • 1 star5

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Verified reviews for Sage CRM

204 reviews matching your filters

Ian Trelawny

Financial controller · 51-200 employees · Logistics and transport

United Kingdom
5.0

30 Jul 2026

Integration is the reason, not the UI

Quotes flow into the finance system without rekeying. On premise deployment satisfied our data policy.

Pros

Quotes flow into the finance system without rekeying.

Cons

Little reason to pick it if you are not already on Sage finance.

Ease of use
5.0
Value for money
5.0
Customer service
4.0
Functionality
4.0
Used for 6-12 months12 found this helpful

Christopher Marsden

Office manager · 11-50 employees · Retail

United Kingdom
5.0

30 Jul 2026

Dated, but it connects

Case management means service and sales share one customer view, and on premise deployment satisfied our data policy. No complaints so far.

Pros

Case management means service and sales share one customer view.

Cons

Marketing automation is basic, we run a separate tool.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 2+ years36 found this helpful

Nicola Adeyemi

Office manager · 11-50 employees · IT services

United Kingdom
5.0

20 Jul 2026

Integration is the reason, not the UI

It was a far shorter project than integrating a third party CRM. Sales can see live credit position from Sage 200 without leaving the record.

Pros

It was a far shorter project than integrating a third party CRM.

Cons

Adoption was a fight until we made it the only route to quotes.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 2+ years23 found this helpful

Peter Okonkwo

Payroll manager · 51-200 employees · Charity and non-profit

United Kingdom
5.0

14 Jul 2026

Integration is the reason, not the UI

On premise deployment satisfied our data policy. Quotes flow into the finance system without rekeying.

Pros

On premise deployment satisfied our data policy.

Cons

Little reason to pick it if you are not already on Sage finance.

Ease of use
5.0
Value for money
4.0
Customer service
4.0
Functionality
5.0
Used for Less than 6 months12 found this helpful

Owen Dunmore

Bookkeeper · 11-50 employees · Recruitment

United Kingdom
5.0

10 Jul 2026

Sales finally see credit position

Quotes flow into the finance system without rekeying. Case management means service and sales share one customer view.

Pros

Quotes flow into the finance system without rekeying.

Cons

Adoption was a fight until we made it the only route to quotes.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 1-2 years7 found this helpful

Sophie Wexford

Sole trader · 11-50 employees · Food and beverage

United Kingdom
5.0

8 Jul 2026

Integration is the reason, not the UI

It was a far shorter project than integrating a third party CRM, and quotes flow into the finance system without rekeying. No complaints so far.

Pros

It was a far shorter project than integrating a third party CRM.

Cons

Little reason to pick it if you are not already on Sage finance.

Ease of use
5.0
Value for money
4.0
Customer service
5.0
Functionality
5.0
Used for 6-12 months14 found this helpful

Mark Ferreira

Director · 1-10 employees · Food and beverage

LinkedIn verifiedUnited Kingdom
5.0

4 Jul 2026

Sales finally see credit position

It was a far shorter project than integrating a third party CRM. Quotes flow into the finance system without rekeying.

Pros

It was a far shorter project than integrating a third party CRM.

Cons

Adoption was a fight until we made it the only route to quotes.

Ease of use
4.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 2+ years28 found this helpful

Owen Wexford

Office manager · 1-10 employees · Veterinary

United Kingdom
4.0

23 Jun 2026

Integration is the reason, not the UI

Quotes flow into the finance system without rekeying, and sales can see live credit position from Sage 200 without leaving the record. No published pricing and it comes through a partner, but we live with it.

Pros

Quotes flow into the finance system without rekeying.

Cons

No published pricing and it comes through a partner.

Ease of use
4.0
Value for money
4.0
Customer service
4.0
Functionality
5.0
Used for 6-12 months36 found this helpful

Rebecca Marsden

Finance manager · 201-500 employees · Professional services

United Kingdom
5.0

18 Jun 2026

Dated, but it connects

On premise deployment satisfied our data policy. Case management means service and sales share one customer view.

Pros

On premise deployment satisfied our data policy.

Cons

Marketing automation is basic, we run a separate tool.

Ease of use
4.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 2+ years14 found this helpful

Simon Adeyemi

Bookkeeper · 11-50 employees · Construction

LinkedIn verifiedUnited Kingdom
5.0

16 Jun 2026

Dated, but it connects

Quotes flow into the finance system without rekeying. Case management means service and sales share one customer view.

Pros

Quotes flow into the finance system without rekeying.

Cons

Marketing automation is basic, we run a separate tool.

Ease of use
4.0
Value for money
4.0
Customer service
5.0
Functionality
5.0
Used for 6-12 months5 found this helpful