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QuickBooks Payroll

Verified listing

Intuit's UK payroll add on for QuickBooks Online

4.0Based on 218 reviews
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Ratings by dimension

  • Ease of use3.9
  • Value3.9
  • Support3.8
  • Features3.9

Rating distribution

  • 5 stars86
  • 4 stars76
  • 3 stars31
  • 2 stars18
  • 1 star7

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Verified reviews for QuickBooks Payroll

218 reviews matching your filters

Mohammed Baptiste

Management accountant · 51-200 employees · Recruitment

United Kingdom
4.0

7 Sep 2025

Does the basics well

Running payroll inside the same product means no journal to key by hand, and auto enrolment assessment happens each period without me chasing it. It is a paid add on, so compare the real total against Xero and Sage, but we live with it.

Pros

Running payroll inside the same product means no journal to key by hand.

Cons

It is a paid add on, so compare the real total against Xero and Sage.

Ease of use
5.0
Value for money
4.0
Customer service
4.0
Functionality
4.0
Used for 6-12 months17 found this helpful

Andrew Pemberton

Payroll manager · 51-200 employees · Recruitment

United Kingdom
4.0

4 Sep 2025

Handy if you already use QuickBooks

Payslips self serve so the team stopped emailing me for copies, and one supplier for accounts and payroll keeps the audit trail simple. Corrections to a past period are more awkward than they should be, but we live with it.

Pros

Payslips self serve so the team stopped emailing me for copies.

Cons

Corrections to a past period are more awkward than they should be.

Ease of use
4.0
Value for money
4.0
Customer service
5.0
Functionality
4.0
Used for 6-12 months24 found this helpful

Olivia Baptiste

Practice manager · 1-10 employees · Veterinary

United Kingdom
4.0

22 Aug 2025

Add the cost before you compare

Payslips self serve so the team stopped emailing me for copies. Only real gripe is that not something a payroll bureau should be looking at.

Pros

Payslips self serve so the team stopped emailing me for copies.

Cons

Not something a payroll bureau should be looking at.

Ease of use
4.0
Value for money
5.0
Customer service
5.0
Functionality
4.0
Used for 1-2 years5 found this helpful

Hannah Stroud

Office manager · 11-50 employees · Logistics and transport

United Kingdom
4.0

21 Aug 2025

Fine for a simple payroll

Payslips self serve so the team stopped emailing me for copies. Only real gripe is that not something a payroll bureau should be looking at.

Pros

Payslips self serve so the team stopped emailing me for copies.

Cons

Not something a payroll bureau should be looking at.

Ease of use
4.0
Value for money
4.0
Customer service
3.0
Functionality
5.0
Used for 6-12 months3 found this helpful

Amy Kaur

Practice manager · 1-10 employees · IT services

United Kingdom
3.0

21 Aug 2025

Does the basics well

Payslips self serve so the team stopped emailing me for copies. That said, not something a payroll bureau should be looking at and depth runs out fast if your payroll is anything but straightforward.

Pros

Payslips self serve so the team stopped emailing me for copies.

Cons

Not something a payroll bureau should be looking at.

Ease of use
4.0
Value for money
3.0
Customer service
3.0
Functionality
2.0
Used for 2+ years37 found this helpful

Louise Whitfield

Practice manager · 1-10 employees · Property and lettings

United Kingdom
5.0

18 Aug 2025

Add the cost before you compare

The pay run is forgiving for someone who is not a payroll specialist, and auto enrolment assessment happens each period without me chasing it. No complaints so far.

Pros

The pay run is forgiving for someone who is not a payroll specialist.

Cons

CIS sits in the accounting side, which confused us at first.

Ease of use
4.0
Value for money
4.0
Customer service
5.0
Functionality
4.0
Used for 2+ years11 found this helpful

Olivia Kaur

Payroll manager · 51-200 employees · Education

United Kingdom
5.0

12 Aug 2025

Fine for a simple payroll

Auto enrolment assessment happens each period without me chasing it. Payslips self serve so the team stopped emailing me for copies.

Pros

Auto enrolment assessment happens each period without me chasing it.

Cons

CIS sits in the accounting side, which confused us at first.

Ease of use
4.0
Value for money
5.0
Customer service
4.0
Functionality
4.0
Used for 6-12 months35 found this helpful

Laura Ellery

Finance business partner · 1000+ employees · Recruitment

United Kingdom
5.0

12 Aug 2025

Fine for a simple payroll

Auto enrolment assessment happens each period without me chasing it, and payslips self serve so the team stopped emailing me for copies. No complaints so far.

Pros

Auto enrolment assessment happens each period without me chasing it.

Cons

It is a paid add on, so compare the real total against Xero and Sage.

Ease of use
5.0
Value for money
4.0
Customer service
5.0
Functionality
4.0
Used for Less than 6 months3 found this helpful

Jodie Holloway

Office manager · 11-50 employees · Fitness and leisure

LinkedIn verifiedUnited Kingdom
2.0

5 Aug 2025

Add the cost before you compare

Depth runs out fast if your payroll is anything but straightforward, and CIS sits in the accounting side, which confused us at first. Payslips self serve so the team stopped emailing me for copies, which is about the only positive.

Pros

Payslips self serve so the team stopped emailing me for copies.

Cons

Depth runs out fast if your payroll is anything but straightforward.

Ease of use
1.0
Value for money
1.0
Customer service
3.0
Functionality
2.0
Used for 6-12 months17 found this helpful

Robert Marsden

Sole trader · 11-50 employees · Retail

United Kingdom
3.0

31 Jul 2025

Add the cost before you compare

Mixed. Auto enrolment assessment happens each period without me chasing it, but CIS sits in the accounting side, which confused us at first.

Pros

Auto enrolment assessment happens each period without me chasing it.

Cons

CIS sits in the accounting side, which confused us at first.

Ease of use
3.0
Value for money
4.0
Customer service
3.0
Functionality
2.0
Used for Less than 6 months10 found this helpful