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QuickBooks Payroll

Verified listing

Intuit's UK payroll add on for QuickBooks Online

4.0Based on 218 reviews
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Ratings by dimension

  • Ease of use3.9
  • Value3.9
  • Support3.8
  • Features3.9

Rating distribution

  • 5 stars86
  • 4 stars76
  • 3 stars31
  • 2 stars18
  • 1 star7

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Verified reviews for QuickBooks Payroll

218 reviews matching your filters

Jodie Patel

Office manager · 11-50 employees · Charity and non-profit

United Kingdom
4.0

6 Nov 2025

Does the basics well

Payslips self serve so the team stopped emailing me for copies, and auto enrolment assessment happens each period without me chasing it. Not something a payroll bureau should be looking at, but we live with it.

Pros

Payslips self serve so the team stopped emailing me for copies.

Cons

Not something a payroll bureau should be looking at.

Ease of use
5.0
Value for money
3.0
Customer service
3.0
Functionality
3.0
Used for 2+ years34 found this helpful

Rachel Kaur

Owner · 11-50 employees · Construction

United Kingdom
4.0

1 Nov 2025

Handy if you already use QuickBooks

Auto enrolment assessment happens each period without me chasing it. Only real gripe is that CIS sits in the accounting side, which confused us at first.

Pros

Auto enrolment assessment happens each period without me chasing it.

Cons

CIS sits in the accounting side, which confused us at first.

Ease of use
4.0
Value for money
4.0
Customer service
4.0
Functionality
4.0
Used for Less than 6 months22 found this helpful

Katie Lockhart

Finance manager · 201-500 employees · Hospitality

United Kingdom
1.0

29 Oct 2025

Fine for a simple payroll

Not something a payroll bureau should be looking at. CIS sits in the accounting side, which confused us at first. Looking at alternatives.

Pros

Auto enrolment assessment happens each period without me chasing it.

Cons

Not something a payroll bureau should be looking at.

Ease of use
2.0
Value for money
1.0
Customer service
2.0
Functionality
2.0
Used for Less than 6 months23 found this helpful

Alan Pemberton

Director · 1-10 employees · Logistics and transport

United Kingdom
3.0

22 Oct 2025

Handy if you already use QuickBooks

Mixed. One supplier for accounts and payroll keeps the audit trail simple, but depth runs out fast if your payroll is anything but straightforward.

Pros

One supplier for accounts and payroll keeps the audit trail simple.

Cons

Depth runs out fast if your payroll is anything but straightforward.

Ease of use
4.0
Value for money
3.0
Customer service
2.0
Functionality
3.0
Used for 1-2 years30 found this helpful

Callum Hargreaves

Founder · 1-10 employees · Property and lettings

United Kingdom
4.0

18 Oct 2025

No journal to key anymore

Running payroll inside the same product means no journal to key by hand, and the pay run is forgiving for someone who is not a payroll specialist. It is a paid add on, so compare the real total against Xero and Sage, but we live with it.

Pros

Running payroll inside the same product means no journal to key by hand.

Cons

It is a paid add on, so compare the real total against Xero and Sage.

Ease of use
4.0
Value for money
4.0
Customer service
4.0
Functionality
5.0
Used for 1-2 years35 found this helpful

Sarah Fairbanks

Office manager · 11-50 employees · Charity and non-profit

United Kingdom
3.0

17 Oct 2025

Fine for a simple payroll

One supplier for accounts and payroll keeps the audit trail simple. That said, depth runs out fast if your payroll is anything but straightforward and corrections to a past period are more awkward than they should be.

Pros

One supplier for accounts and payroll keeps the audit trail simple.

Cons

Depth runs out fast if your payroll is anything but straightforward.

Ease of use
3.0
Value for money
2.0
Customer service
3.0
Functionality
2.0
Used for Less than 6 months5 found this helpful

Priya Ellery

HR manager · 201-500 employees · Education

LinkedIn verifiedUnited Kingdom
4.0

11 Oct 2025

No journal to key anymore

Payslips self serve so the team stopped emailing me for copies, and auto enrolment assessment happens each period without me chasing it. Corrections to a past period are more awkward than they should be, but we live with it.

Pros

Payslips self serve so the team stopped emailing me for copies.

Cons

Corrections to a past period are more awkward than they should be.

Ease of use
5.0
Value for money
5.0
Customer service
4.0
Functionality
4.0
Used for 1-2 years9 found this helpful

Richard Bhatti

Head of finance · 1000+ employees · Logistics and transport

United Kingdom
3.0

9 Oct 2025

No journal to key anymore

Mixed. One supplier for accounts and payroll keeps the audit trail simple, but depth runs out fast if your payroll is anything but straightforward.

Pros

One supplier for accounts and payroll keeps the audit trail simple.

Cons

Depth runs out fast if your payroll is anything but straightforward.

Ease of use
2.0
Value for money
4.0
Customer service
2.0
Functionality
4.0
Used for 1-2 years39 found this helpful

Michael Nowak

Operations manager · 51-200 employees · Wholesale

LinkedIn verifiedUnited Kingdom
1.0

6 Oct 2025

Fine for a simple payroll

It is a paid add on, so compare the real total against Xero and Sage. Depth runs out fast if your payroll is anything but straightforward. Looking at alternatives.

Pros

The pay run is forgiving for someone who is not a payroll specialist.

Cons

It is a paid add on, so compare the real total against Xero and Sage.

Ease of use
1.0
Value for money
2.0
Customer service
1.0
Functionality
2.0
Used for Less than 6 months39 found this helpful

Mohammed Colquhoun

Office manager · 11-50 employees · Property and lettings

LinkedIn verifiedUnited Kingdom
4.0

28 Sep 2025

Does the basics well

Payslips self serve so the team stopped emailing me for copies. Only real gripe is that depth runs out fast if your payroll is anything but straightforward.

Pros

Payslips self serve so the team stopped emailing me for copies.

Cons

Depth runs out fast if your payroll is anything but straightforward.

Ease of use
5.0
Value for money
3.0
Customer service
4.0
Functionality
5.0
Used for 1-2 years15 found this helpful