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QuickBooks Payroll

Verified listing

Intuit's UK payroll add on for QuickBooks Online

4.0Based on 218 reviews
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Ratings by dimension

  • Ease of use3.9
  • Value3.9
  • Support3.8
  • Features3.9

Rating distribution

  • 5 stars86
  • 4 stars76
  • 3 stars31
  • 2 stars18
  • 1 star7

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Verified reviews for QuickBooks Payroll

218 reviews matching your filters

Hannah Thornley

Owner · 11-50 employees · Logistics and transport

United Kingdom
3.0

5 Dec 2025

No journal to key anymore

Running payroll inside the same product means no journal to key by hand. That said, it is a paid add on, so compare the real total against Xero and Sage and corrections to a past period are more awkward than they should be.

Pros

Running payroll inside the same product means no journal to key by hand.

Cons

It is a paid add on, so compare the real total against Xero and Sage.

Ease of use
3.0
Value for money
2.0
Customer service
4.0
Functionality
4.0
Used for 6-12 months37 found this helpful

Peter Rhodes

Office manager · 1-10 employees · Wholesale

LinkedIn verifiedUnited Kingdom
3.0

4 Dec 2025

Add the cost before you compare

The pay run is forgiving for someone who is not a payroll specialist. That said, CIS sits in the accounting side, which confused us at first and not something a payroll bureau should be looking at.

Pros

The pay run is forgiving for someone who is not a payroll specialist.

Cons

CIS sits in the accounting side, which confused us at first.

Ease of use
4.0
Value for money
3.0
Customer service
2.0
Functionality
3.0
Used for 1-2 years23 found this helpful

Amy Thornley

Operations manager · 51-200 employees · IT services

United Kingdom
4.0

26 Nov 2025

Fine for a simple payroll

Auto enrolment assessment happens each period without me chasing it, and running payroll inside the same product means no journal to key by hand. Not something a payroll bureau should be looking at, but we live with it.

Pros

Auto enrolment assessment happens each period without me chasing it.

Cons

Not something a payroll bureau should be looking at.

Ease of use
3.0
Value for money
3.0
Customer service
4.0
Functionality
4.0
Used for 1-2 years17 found this helpful

Priya Bhatti

Company secretary · 51-200 employees · Healthcare

United Kingdom
4.0

25 Nov 2025

Handy if you already use QuickBooks

The pay run is forgiving for someone who is not a payroll specialist, and auto enrolment assessment happens each period without me chasing it. Corrections to a past period are more awkward than they should be, but we live with it.

Pros

The pay run is forgiving for someone who is not a payroll specialist.

Cons

Corrections to a past period are more awkward than they should be.

Ease of use
3.0
Value for money
4.0
Customer service
4.0
Functionality
3.0
Used for 2+ years27 found this helpful

Rachel Marsden

Founder · 11-50 employees · Healthcare

LinkedIn verifiedUnited Kingdom
5.0

24 Nov 2025

Does the basics well

The pay run is forgiving for someone who is not a payroll specialist. One supplier for accounts and payroll keeps the audit trail simple.

Pros

The pay run is forgiving for someone who is not a payroll specialist.

Cons

Corrections to a past period are more awkward than they should be.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 6-12 months26 found this helpful

Eleanor Nasir

Finance manager · 51-200 employees · Construction

United Kingdom
4.0

15 Nov 2025

Handy if you already use QuickBooks

One supplier for accounts and payroll keeps the audit trail simple. Only real gripe is that depth runs out fast if your payroll is anything but straightforward.

Pros

One supplier for accounts and payroll keeps the audit trail simple.

Cons

Depth runs out fast if your payroll is anything but straightforward.

Ease of use
4.0
Value for money
4.0
Customer service
4.0
Functionality
3.0
Used for 6-12 months1 found this helpful

Eleanor Vaughan

Company secretary · 51-200 employees · Property and lettings

LinkedIn verifiedUnited Kingdom
5.0

10 Nov 2025

Add the cost before you compare

Payslips self serve so the team stopped emailing me for copies, and one supplier for accounts and payroll keeps the audit trail simple. No complaints so far.

Pros

Payslips self serve so the team stopped emailing me for copies.

Cons

It is a paid add on, so compare the real total against Xero and Sage.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
4.0
Used for 2+ years33 found this helpful

Jodie Thornley

Sole trader · 11-50 employees · IT services

United Kingdom
2.0

7 Nov 2025

No journal to key anymore

Depth runs out fast if your payroll is anything but straightforward, and CIS sits in the accounting side, which confused us at first. Auto enrolment assessment happens each period without me chasing it, which is about the only positive.

Pros

Auto enrolment assessment happens each period without me chasing it.

Cons

Depth runs out fast if your payroll is anything but straightforward.

Ease of use
3.0
Value for money
2.0
Customer service
2.0
Functionality
2.0
Used for 2+ years10 found this helpful

Richard Stroud

Practice manager · 1-10 employees · IT services

United Kingdom
5.0

7 Nov 2025

Fine for a simple payroll

The pay run is forgiving for someone who is not a payroll specialist. Running payroll inside the same product means no journal to key by hand.

Pros

The pay run is forgiving for someone who is not a payroll specialist.

Cons

Corrections to a past period are more awkward than they should be.

Ease of use
5.0
Value for money
4.0
Customer service
5.0
Functionality
5.0
Used for Less than 6 months21 found this helpful

Ruth Devlin

Finance business partner · 1000+ employees · IT services

United Kingdom
4.0

6 Nov 2025

Does the basics well

Payslips self serve so the team stopped emailing me for copies, and the pay run is forgiving for someone who is not a payroll specialist. It is a paid add on, so compare the real total against Xero and Sage, but we live with it.

Pros

Payslips self serve so the team stopped emailing me for copies.

Cons

It is a paid add on, so compare the real total against Xero and Sage.

Ease of use
4.0
Value for money
5.0
Customer service
3.0
Functionality
3.0
Used for 2+ years36 found this helpful