QuickBooks Payroll

Verified listing

Intuit's UK payroll add on for QuickBooks Online

4.0Based on 218 reviews

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Ratings by dimension

Ease of use3.9
Value3.9
Support3.8
Features3.9

Rating distribution

5 stars
86
4 stars
76
3 stars
31
2 stars
18
1 star
7

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Verified reviews for QuickBooks Payroll

218 reviews matching your filters

Stephen Whitfield

Management accountant · 51-200 employees · Food and beverage

LinkedIn verifiedUnited Kingdom

4.0

13 Jan 2026

Auto enrolment just works

Running payroll inside the same product means no journal to key by hand, and one supplier for accounts and payroll keeps the audit trail simple. CIS sits in the accounting side, which confused us at first, but we live with it.

Pros

Running payroll inside the same product means no journal to key by hand.

Cons

CIS sits in the accounting side, which confused us at first.

Ease of use: 4.0
Value for money: 5.0
Customer service: 4.0
Functionality: 4.0

Used for Less than 6 months11 found this helpful

Martin Thornley

Finance manager · 51-200 employees · IT services

United Kingdom

4.0

10 Jan 2026

Does the basics well

Payslips self serve so the team stopped emailing me for copies, and one supplier for accounts and payroll keeps the audit trail simple. CIS sits in the accounting side, which confused us at first, but we live with it.

Pros

Payslips self serve so the team stopped emailing me for copies.

Cons

CIS sits in the accounting side, which confused us at first.

Ease of use: 3.0
Value for money: 5.0
Customer service: 4.0
Functionality: 4.0

Used for Less than 6 months16 found this helpful

Callum Mackenzie

Bookkeeper · 11-50 employees · Logistics and transport

United Kingdom

5.0

10 Jan 2026

No journal to key anymore

One supplier for accounts and payroll keeps the audit trail simple, and payslips self serve so the team stopped emailing me for copies. No complaints so far.

Pros

One supplier for accounts and payroll keeps the audit trail simple.

Cons

Depth runs out fast if your payroll is anything but straightforward.

Ease of use: 5.0
Value for money: 5.0
Customer service: 4.0
Functionality: 5.0

Used for 6-12 months22 found this helpful

Neil Osei

Founder · 1-10 employees · Wholesale

United Kingdom

4.0

9 Jan 2026

No journal to key anymore

The pay run is forgiving for someone who is not a payroll specialist, and payslips self serve so the team stopped emailing me for copies. It is a paid add on, so compare the real total against Xero and Sage, but we live with it.

Pros

The pay run is forgiving for someone who is not a payroll specialist.

Cons

It is a paid add on, so compare the real total against Xero and Sage.

Ease of use: 4.0
Value for money: 3.0
Customer service: 4.0
Functionality: 5.0

Used for Less than 6 months32 found this helpful

Fiona Rhodes

Office manager · 1-10 employees · Retail

United Kingdom

2.0

8 Jan 2026

Handy if you already use QuickBooks

Corrections to a past period are more awkward than they should be, and not something a payroll bureau should be looking at. Auto enrolment assessment happens each period without me chasing it, which is about the only positive.

Pros

Auto enrolment assessment happens each period without me chasing it.

Cons

Corrections to a past period are more awkward than they should be.

Ease of use: 2.0
Value for money: 2.0
Customer service: 2.0
Functionality: 1.0

Used for Less than 6 months14 found this helpful

Claire Hargreaves

Company secretary · 51-200 employees · Marketing and advertising

United Kingdom

5.0

7 Jan 2026

Handy if you already use QuickBooks

Payslips self serve so the team stopped emailing me for copies. One supplier for accounts and payroll keeps the audit trail simple.

Pros

Payslips self serve so the team stopped emailing me for copies.

Cons

CIS sits in the accounting side, which confused us at first.

Ease of use: 5.0
Value for money: 5.0
Customer service: 4.0
Functionality: 5.0

Used for 2+ years20 found this helpful

Simon Bramley

Finance manager · 201-500 employees · Education

United Kingdom

5.0

4 Jan 2026

Fine for a simple payroll

Payslips self serve so the team stopped emailing me for copies, and running payroll inside the same product means no journal to key by hand. No complaints so far.

Pros

Payslips self serve so the team stopped emailing me for copies.

Cons

Not something a payroll bureau should be looking at.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 4.0

Used for Less than 6 months16 found this helpful

Adam Sinclair

HR manager · 51-200 employees · Professional services

United Kingdom

4.0

30 Dec 2025

Add the cost before you compare

One supplier for accounts and payroll keeps the audit trail simple. Only real gripe is that not something a payroll bureau should be looking at.

Pros

One supplier for accounts and payroll keeps the audit trail simple.

Cons

Not something a payroll bureau should be looking at.

Ease of use: 3.0
Value for money: 3.0
Customer service: 5.0
Functionality: 5.0

Used for Less than 6 months21 found this helpful

Helen Ferreira

Practice manager · 1-10 employees · Marketing and advertising

United Kingdom

5.0

29 Dec 2025

Auto enrolment just works

One supplier for accounts and payroll keeps the audit trail simple. Payslips self serve so the team stopped emailing me for copies.

Pros

One supplier for accounts and payroll keeps the audit trail simple.

Cons

Not something a payroll bureau should be looking at.

Ease of use: 5.0
Value for money: 5.0
Customer service: 4.0
Functionality: 5.0

Used for 1-2 years25 found this helpful

Craig Corrigan

Company secretary · 201-500 employees · Accounting

United Kingdom

5.0

11 Dec 2025

Auto enrolment just works

Auto enrolment assessment happens each period without me chasing it. The pay run is forgiving for someone who is not a payroll specialist.

Pros

Auto enrolment assessment happens each period without me chasing it.

Cons

Not something a payroll bureau should be looking at.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 1-2 years19 found this helpful