QuickBooks Payroll

Verified listing

Intuit's UK payroll add on for QuickBooks Online

4.0Based on 218 reviews

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Ratings by dimension

Ease of use3.9
Value3.9
Support3.8
Features3.9

Rating distribution

5 stars
86
4 stars
76
3 stars
31
2 stars
18
1 star
7

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Verified reviews for QuickBooks Payroll

218 reviews matching your filters

David Colquhoun

HR manager · 201-500 employees · Healthcare

LinkedIn verifiedUnited Kingdom

4.0

9 Feb 2026

Add the cost before you compare

Payslips self serve so the team stopped emailing me for copies, and auto enrolment assessment happens each period without me chasing it. Depth runs out fast if your payroll is anything but straightforward, but we live with it.

Pros

Payslips self serve so the team stopped emailing me for copies.

Cons

Depth runs out fast if your payroll is anything but straightforward.

Ease of use: 4.0
Value for money: 4.0
Customer service: 4.0
Functionality: 4.0

Used for 1-2 years32 found this helpful

Richard Adeyemi

Owner · 1-10 employees · Accounting

United Kingdom

4.0

6 Feb 2026

Handy if you already use QuickBooks

The pay run is forgiving for someone who is not a payroll specialist. Only real gripe is that depth runs out fast if your payroll is anything but straightforward.

Pros

The pay run is forgiving for someone who is not a payroll specialist.

Cons

Depth runs out fast if your payroll is anything but straightforward.

Ease of use: 4.0
Value for money: 4.0
Customer service: 5.0
Functionality: 3.0

Used for Less than 6 months17 found this helpful

Helen Dunmore

Payroll manager · 51-200 employees · Construction

United Kingdom

4.0

3 Feb 2026

Handy if you already use QuickBooks

One supplier for accounts and payroll keeps the audit trail simple. Only real gripe is that CIS sits in the accounting side, which confused us at first.

Pros

One supplier for accounts and payroll keeps the audit trail simple.

Cons

CIS sits in the accounting side, which confused us at first.

Ease of use: 3.0
Value for money: 4.0
Customer service: 5.0
Functionality: 5.0

Used for Less than 6 months31 found this helpful

Olivia Cavendish

Sole trader · 11-50 employees · Accounting

United Kingdom

2.0

3 Feb 2026

Fine for a simple payroll

CIS sits in the accounting side, which confused us at first, and it is a paid add on, so compare the real total against Xero and Sage. The pay run is forgiving for someone who is not a payroll specialist, which is about the only positive.

Pros

The pay run is forgiving for someone who is not a payroll specialist.

Cons

CIS sits in the accounting side, which confused us at first.

Ease of use: 2.0
Value for money: 1.0
Customer service: 2.0
Functionality: 2.0

Used for 1-2 years2 found this helpful

Andrew Trelawny

Operations manager · 51-200 employees · Education

LinkedIn verifiedUnited Kingdom

1.0

2 Feb 2026

Auto enrolment just works

It is a paid add on, so compare the real total against Xero and Sage. CIS sits in the accounting side, which confused us at first. Looking at alternatives.

Pros

Auto enrolment assessment happens each period without me chasing it.

Cons

It is a paid add on, so compare the real total against Xero and Sage.

Ease of use: 1.0
Value for money: 1.0
Customer service: 1.0
Functionality: 1.0

Used for 6-12 months14 found this helpful

David Begum

Office manager · 11-50 employees · Logistics and transport

LinkedIn verifiedUnited Kingdom

3.0

30 Jan 2026

Fine for a simple payroll

Mixed. One supplier for accounts and payroll keeps the audit trail simple, but it is a paid add on, so compare the real total against Xero and Sage.

Pros

One supplier for accounts and payroll keeps the audit trail simple.

Cons

It is a paid add on, so compare the real total against Xero and Sage.

Ease of use: 4.0
Value for money: 3.0
Customer service: 2.0
Functionality: 3.0

Used for 6-12 months21 found this helpful

Callum Whitfield

Office manager · 11-50 employees · Education

United Kingdom

5.0

25 Jan 2026

No journal to key anymore

The pay run is forgiving for someone who is not a payroll specialist, and running payroll inside the same product means no journal to key by hand. No complaints so far.

Pros

The pay run is forgiving for someone who is not a payroll specialist.

Cons

Not something a payroll bureau should be looking at.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for Less than 6 months25 found this helpful

Daniel Baptiste

Financial controller · 51-200 employees · Retail

United Kingdom

4.0

20 Jan 2026

Handy if you already use QuickBooks

The pay run is forgiving for someone who is not a payroll specialist. Only real gripe is that depth runs out fast if your payroll is anything but straightforward.

Pros

The pay run is forgiving for someone who is not a payroll specialist.

Cons

Depth runs out fast if your payroll is anything but straightforward.

Ease of use: 5.0
Value for money: 5.0
Customer service: 4.0
Functionality: 4.0

Used for 6-12 months39 found this helpful

Richard Bhatti

Management accountant · 51-200 employees · Charity and non-profit

LinkedIn verifiedUnited Kingdom

2.0

16 Jan 2026

Fine for a simple payroll

Corrections to a past period are more awkward than they should be, and CIS sits in the accounting side, which confused us at first. Running payroll inside the same product means no journal to key by hand, which is about the only positive.

Pros

Running payroll inside the same product means no journal to key by hand.

Cons

Corrections to a past period are more awkward than they should be.

Ease of use: 2.0
Value for money: 3.0
Customer service: 2.0
Functionality: 3.0

Used for Less than 6 months29 found this helpful

Paul Sandhu

Sole trader · 1-10 employees · Professional services

United Kingdom

5.0

16 Jan 2026

Auto enrolment just works

Running payroll inside the same product means no journal to key by hand. Auto enrolment assessment happens each period without me chasing it.

Pros

Running payroll inside the same product means no journal to key by hand.

Cons

Corrections to a past period are more awkward than they should be.

Ease of use: 5.0
Value for money: 5.0
Customer service: 4.0
Functionality: 5.0

Used for 1-2 years17 found this helpful