QuickBooks Payroll

Verified listing

Intuit's UK payroll add on for QuickBooks Online

4.0Based on 218 reviews

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Ratings by dimension

Ease of use3.9
Value3.9
Support3.8
Features3.9

Rating distribution

5 stars
86
4 stars
76
3 stars
31
2 stars
18
1 star
7

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Verified reviews for QuickBooks Payroll

218 reviews matching your filters

Mark Middleton

Office manager · 1-10 employees · Accounting

LinkedIn verifiedUnited Kingdom

5.0

14 Mar 2026

Fine for a simple payroll

Auto enrolment assessment happens each period without me chasing it, and one supplier for accounts and payroll keeps the audit trail simple. No complaints so far.

Pros

Auto enrolment assessment happens each period without me chasing it.

Cons

Corrections to a past period are more awkward than they should be.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 2+ years37 found this helpful

Mark Baptiste

Founder · 1-10 employees · Wholesale

United Kingdom

4.0

13 Mar 2026

Handy if you already use QuickBooks

Payslips self serve so the team stopped emailing me for copies. Only real gripe is that it is a paid add on, so compare the real total against Xero and Sage.

Pros

Payslips self serve so the team stopped emailing me for copies.

Cons

It is a paid add on, so compare the real total against Xero and Sage.

Ease of use: 4.0
Value for money: 5.0
Customer service: 3.0
Functionality: 4.0

Used for 2+ years19 found this helpful

Peter Thornley

Sole trader · 1-10 employees · Construction

United Kingdom

5.0

7 Mar 2026

Fine for a simple payroll

Running payroll inside the same product means no journal to key by hand. One supplier for accounts and payroll keeps the audit trail simple.

Pros

Running payroll inside the same product means no journal to key by hand.

Cons

Corrections to a past period are more awkward than they should be.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 4.0

Used for 6-12 months13 found this helpful

Ruth Ainsley

Owner · 1-10 employees · Fitness and leisure

United Kingdom

4.0

28 Feb 2026

Does the basics well

Auto enrolment assessment happens each period without me chasing it, and payslips self serve so the team stopped emailing me for copies. It is a paid add on, so compare the real total against Xero and Sage, but we live with it.

Pros

Auto enrolment assessment happens each period without me chasing it.

Cons

It is a paid add on, so compare the real total against Xero and Sage.

Ease of use: 4.0
Value for money: 4.0
Customer service: 4.0
Functionality: 3.0

Used for Less than 6 months27 found this helpful

Andrew Osei

Director · 11-50 employees · Marketing and advertising

United Kingdom

2.0

27 Feb 2026

Add the cost before you compare

Depth runs out fast if your payroll is anything but straightforward, and corrections to a past period are more awkward than they should be. Payslips self serve so the team stopped emailing me for copies, which is about the only positive.

Pros

Payslips self serve so the team stopped emailing me for copies.

Cons

Depth runs out fast if your payroll is anything but straightforward.

Ease of use: 3.0
Value for money: 3.0
Customer service: 3.0
Functionality: 1.0

Used for Less than 6 months18 found this helpful

Sarah Pemberton

Owner · 11-50 employees · Property and lettings

United Kingdom

5.0

19 Feb 2026

Auto enrolment just works

Auto enrolment assessment happens each period without me chasing it. One supplier for accounts and payroll keeps the audit trail simple.

Pros

Auto enrolment assessment happens each period without me chasing it.

Cons

Not something a payroll bureau should be looking at.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 4.0

Used for Less than 6 months14 found this helpful

Craig Kowalski

Owner · 1-10 employees · Accounting

United Kingdom

4.0

17 Feb 2026

Fine for a simple payroll

Running payroll inside the same product means no journal to key by hand. Only real gripe is that corrections to a past period are more awkward than they should be.

Pros

Running payroll inside the same product means no journal to key by hand.

Cons

Corrections to a past period are more awkward than they should be.

Ease of use: 4.0
Value for money: 4.0
Customer service: 3.0
Functionality: 3.0

Used for 2+ years16 found this helpful

Charlotte Nowak

Office manager · 11-50 employees · Wholesale

United Kingdom

5.0

16 Feb 2026

Does the basics well

Auto enrolment assessment happens each period without me chasing it, and payslips self serve so the team stopped emailing me for copies. No complaints so far.

Pros

Auto enrolment assessment happens each period without me chasing it.

Cons

Corrections to a past period are more awkward than they should be.

Ease of use: 4.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for Less than 6 months10 found this helpful

Craig Middleton

Office manager · 11-50 employees · Charity and non-profit

United Kingdom

3.0

15 Feb 2026

Does the basics well

Mixed. Auto enrolment assessment happens each period without me chasing it, but not something a payroll bureau should be looking at.

Pros

Auto enrolment assessment happens each period without me chasing it.

Cons

Not something a payroll bureau should be looking at.

Ease of use: 2.0
Value for money: 4.0
Customer service: 3.0
Functionality: 4.0

Used for 2+ years25 found this helpful

Craig Begum

Financial controller · 51-200 employees · IT services

United Kingdom

5.0

10 Feb 2026

Auto enrolment just works

The pay run is forgiving for someone who is not a payroll specialist. Running payroll inside the same product means no journal to key by hand.

Pros

The pay run is forgiving for someone who is not a payroll specialist.

Cons

Not something a payroll bureau should be looking at.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 1-2 years9 found this helpful