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QuickBooks Payroll

Verified listing

Intuit's UK payroll add on for QuickBooks Online

Ratings by dimension

  • Ease of use3.9
  • Value3.9
  • Support3.8
  • Features3.9

Rating distribution

  • 5 stars86
  • 4 stars76
  • 3 stars31
  • 2 stars18
  • 1 star7

Filter reviews

Verified reviews for QuickBooks Payroll

218 reviews matching your filters

Claire Hargreaves

Practice manager · 11-50 employees · Healthcare

United Kingdom
5.0

17 Apr 2026

Does the basics well

The pay run is forgiving for someone who is not a payroll specialist, and running payroll inside the same product means no journal to key by hand. No complaints so far.

Pros

The pay run is forgiving for someone who is not a payroll specialist.

Cons

Not something a payroll bureau should be looking at.

Ease of use
5.0
Value for money
5.0
Customer service
4.0
Functionality
5.0
Used for Less than 6 months

Gareth Holloway

HR manager · 51-200 employees · Education

United Kingdom
4.0

15 Apr 2026

Auto enrolment just works

One supplier for accounts and payroll keeps the audit trail simple. Only real gripe is that depth runs out fast if your payroll is anything but straightforward.

Pros

One supplier for accounts and payroll keeps the audit trail simple.

Cons

Depth runs out fast if your payroll is anything but straightforward.

Ease of use
4.0
Value for money
4.0
Customer service
5.0
Functionality
3.0
Used for 1-2 years

Andrew Osei

Company secretary · 51-200 employees · Construction

United Kingdom
4.0

14 Apr 2026

Handy if you already use QuickBooks

Auto enrolment assessment happens each period without me chasing it. Only real gripe is that not something a payroll bureau should be looking at.

Pros

Auto enrolment assessment happens each period without me chasing it.

Cons

Not something a payroll bureau should be looking at.

Ease of use
4.0
Value for money
3.0
Customer service
5.0
Functionality
4.0
Used for 1-2 years38 found this helpful

Freya Bramley

Financial controller · 51-200 employees · Education

LinkedIn verifiedUnited Kingdom
4.0

1 Apr 2026

Auto enrolment just works

Running payroll inside the same product means no journal to key by hand, and one supplier for accounts and payroll keeps the audit trail simple. Corrections to a past period are more awkward than they should be, but we live with it.

Pros

Running payroll inside the same product means no journal to key by hand.

Cons

Corrections to a past period are more awkward than they should be.

Ease of use
4.0
Value for money
4.0
Customer service
3.0
Functionality
4.0
Used for Less than 6 months9 found this helpful

Ruth Ellery

Company secretary · 51-200 employees · Marketing and advertising

United Kingdom
4.0

26 Mar 2026

Handy if you already use QuickBooks

Auto enrolment assessment happens each period without me chasing it, and running payroll inside the same product means no journal to key by hand. CIS sits in the accounting side, which confused us at first, but we live with it.

Pros

Auto enrolment assessment happens each period without me chasing it.

Cons

CIS sits in the accounting side, which confused us at first.

Ease of use
5.0
Value for money
5.0
Customer service
4.0
Functionality
5.0
Used for 1-2 years34 found this helpful

Louise Bhatti

Director · 1-10 employees · Accounting

United Kingdom
5.0

26 Mar 2026

Fine for a simple payroll

One supplier for accounts and payroll keeps the audit trail simple. Running payroll inside the same product means no journal to key by hand.

Pros

One supplier for accounts and payroll keeps the audit trail simple.

Cons

Corrections to a past period are more awkward than they should be.

Ease of use
4.0
Value for money
5.0
Customer service
5.0
Functionality
4.0
Used for 6-12 months30 found this helpful

Callum Marsden

Systems accountant · 1000+ employees · Manufacturing

LinkedIn verifiedUnited Kingdom
4.0

18 Mar 2026

Handy if you already use QuickBooks

The pay run is forgiving for someone who is not a payroll specialist, and auto enrolment assessment happens each period without me chasing it. Not something a payroll bureau should be looking at, but we live with it.

Pros

The pay run is forgiving for someone who is not a payroll specialist.

Cons

Not something a payroll bureau should be looking at.

Ease of use
4.0
Value for money
4.0
Customer service
5.0
Functionality
4.0
Used for 6-12 months20 found this helpful

Ian Bramley

Founder · 11-50 employees · Accounting

United Kingdom
2.0

17 Mar 2026

Fine for a simple payroll

Corrections to a past period are more awkward than they should be, and depth runs out fast if your payroll is anything but straightforward. One supplier for accounts and payroll keeps the audit trail simple, which is about the only positive.

Pros

One supplier for accounts and payroll keeps the audit trail simple.

Cons

Corrections to a past period are more awkward than they should be.

Ease of use
1.0
Value for money
2.0
Customer service
1.0
Functionality
2.0
Used for 2+ years36 found this helpful

Michael Nowak

Group financial controller · 501-1000 employees · Recruitment

United Kingdom
2.0

15 Mar 2026

Does the basics well

Not something a payroll bureau should be looking at, and depth runs out fast if your payroll is anything but straightforward. Payslips self serve so the team stopped emailing me for copies, which is about the only positive.

Pros

Payslips self serve so the team stopped emailing me for copies.

Cons

Not something a payroll bureau should be looking at.

Ease of use
1.0
Value for money
2.0
Customer service
1.0
Functionality
3.0
Used for 6-12 months13 found this helpful

Mark Middleton

Office manager · 1-10 employees · Accounting

LinkedIn verifiedUnited Kingdom
5.0

14 Mar 2026

Fine for a simple payroll

Auto enrolment assessment happens each period without me chasing it, and one supplier for accounts and payroll keeps the audit trail simple. No complaints so far.

Pros

Auto enrolment assessment happens each period without me chasing it.

Cons

Corrections to a past period are more awkward than they should be.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 2+ years37 found this helpful