CIS sits in the accounting side, which confused us at first, and corrections to a past period are more awkward than they should be. Payslips self serve so the team stopped emailing me for copies, which is about the only positive.
Pros
Payslips self serve so the team stopped emailing me for copies.
Cons
CIS sits in the accounting side, which confused us at first.
Ease of use
2.0
Value for money
3.0
Customer service
1.0
Functionality
3.0
Used for 6-12 months20 found this helpful
N
Neil Fairbanks
Payroll manager · 51-200 employees · Construction
United Kingdom
5.0
13 Jun 2026
Does the basics well
Auto enrolment assessment happens each period without me chasing it. Payslips self serve so the team stopped emailing me for copies.
Pros
Auto enrolment assessment happens each period without me chasing it.
Cons
It is a paid add on, so compare the real total against Xero and Sage.
Ease of use
4.0
Value for money
5.0
Customer service
4.0
Functionality
5.0
Used for 6-12 months34 found this helpful
A
Andrew Cavendish
Founder · 1-10 employees · Wholesale
United Kingdom
4.0
4 Jun 2026
Handy if you already use QuickBooks
Payslips self serve so the team stopped emailing me for copies, and running payroll inside the same product means no journal to key by hand. Corrections to a past period are more awkward than they should be, but we live with it.
Pros
Payslips self serve so the team stopped emailing me for copies.
Cons
Corrections to a past period are more awkward than they should be.
Ease of use
4.0
Value for money
4.0
Customer service
4.0
Functionality
4.0
Used for 2+ years34 found this helpful
Z
Zoe Baptiste
Payroll manager · 201-500 employees · Education
United Kingdom
3.0
24 May 2026
Fine for a simple payroll
Running payroll inside the same product means no journal to key by hand. That said, depth runs out fast if your payroll is anything but straightforward and corrections to a past period are more awkward than they should be.
Pros
Running payroll inside the same product means no journal to key by hand.
Cons
Depth runs out fast if your payroll is anything but straightforward.
Auto enrolment assessment happens each period without me chasing it, and running payroll inside the same product means no journal to key by hand. Depth runs out fast if your payroll is anything but straightforward, but we live with it.
Pros
Auto enrolment assessment happens each period without me chasing it.
Cons
Depth runs out fast if your payroll is anything but straightforward.
Ease of use
4.0
Value for money
4.0
Customer service
4.0
Functionality
5.0
Used for 1-2 years25 found this helpful
A
Amy Patel
Director · 1-10 employees · Fitness and leisure
LinkedIn verifiedUnited Kingdom
3.0
16 May 2026
Auto enrolment just works
Mixed. One supplier for accounts and payroll keeps the audit trail simple, but not something a payroll bureau should be looking at.
Pros
One supplier for accounts and payroll keeps the audit trail simple.
Cons
Not something a payroll bureau should be looking at.
Ease of use
3.0
Value for money
4.0
Customer service
3.0
Functionality
3.0
Used for 6-12 months4 found this helpful
R
Richard Sandhu
Office manager · 11-50 employees · Legal services
United Kingdom
1.0
14 May 2026
Handy if you already use QuickBooks
Corrections to a past period are more awkward than they should be. It is a paid add on, so compare the real total against Xero and Sage. Looking at alternatives.
Pros
Auto enrolment assessment happens each period without me chasing it.
Cons
Corrections to a past period are more awkward than they should be.
Ease of use
1.0
Value for money
1.0
Customer service
1.0
Functionality
2.0
Used for 2+ years17 found this helpful
M
Megan Devlin
Bookkeeper · 1-10 employees · Charity and non-profit
United Kingdom
5.0
11 May 2026
Does the basics well
Running payroll inside the same product means no journal to key by hand. One supplier for accounts and payroll keeps the audit trail simple.
Pros
Running payroll inside the same product means no journal to key by hand.
Cons
It is a paid add on, so compare the real total against Xero and Sage.
Ease of use
5.0
Value for money
4.0
Customer service
5.0
Functionality
5.0
Used for 1-2 years12 found this helpful
R
Rachel Iqbal
Sole trader · 11-50 employees · Fitness and leisure
United Kingdom
4.0
29 Apr 2026
Add the cost before you compare
One supplier for accounts and payroll keeps the audit trail simple, and auto enrolment assessment happens each period without me chasing it. CIS sits in the accounting side, which confused us at first, but we live with it.
Pros
One supplier for accounts and payroll keeps the audit trail simple.
Cons
CIS sits in the accounting side, which confused us at first.
Ease of use
4.0
Value for money
3.0
Customer service
4.0
Functionality
5.0
Used for 6-12 months20 found this helpful
H
Hannah Lockhart
Office manager · 1-10 employees · Recruitment
United Kingdom
5.0
28 Apr 2026
Handy if you already use QuickBooks
Running payroll inside the same product means no journal to key by hand. One supplier for accounts and payroll keeps the audit trail simple.
Pros
Running payroll inside the same product means no journal to key by hand.
Cons
CIS sits in the accounting side, which confused us at first.
