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QuickBooks Payroll

Verified listing

Intuit's UK payroll add on for QuickBooks Online

4.0Based on 218 reviews
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Ratings by dimension

  • Ease of use3.9
  • Value3.9
  • Support3.8
  • Features3.9

Rating distribution

  • 5 stars86
  • 4 stars76
  • 3 stars31
  • 2 stars18
  • 1 star7

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Verified reviews for QuickBooks Payroll

218 reviews matching your filters

Adam Okonkwo

Director · 1-10 employees · Manufacturing

United Kingdom
5.0

26 Jul 2025

Add the cost before you compare

One supplier for accounts and payroll keeps the audit trail simple, and auto enrolment assessment happens each period without me chasing it. No complaints so far.

Pros

One supplier for accounts and payroll keeps the audit trail simple.

Cons

Depth runs out fast if your payroll is anything but straightforward.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
4.0
Used for 2+ years27 found this helpful

Katie Bhatti

Office manager · 1-10 employees · Professional services

United Kingdom
4.0

20 Jul 2025

No journal to key anymore

The pay run is forgiving for someone who is not a payroll specialist, and one supplier for accounts and payroll keeps the audit trail simple. CIS sits in the accounting side, which confused us at first, but we live with it.

Pros

The pay run is forgiving for someone who is not a payroll specialist.

Cons

CIS sits in the accounting side, which confused us at first.

Ease of use
4.0
Value for money
3.0
Customer service
5.0
Functionality
4.0
Used for Less than 6 months1 found this helpful

Stephen Radcliffe

Director · 11-50 employees · Accounting

LinkedIn verifiedUnited Kingdom
4.0

15 Jul 2025

Auto enrolment just works

Running payroll inside the same product means no journal to key by hand. Only real gripe is that depth runs out fast if your payroll is anything but straightforward.

Pros

Running payroll inside the same product means no journal to key by hand.

Cons

Depth runs out fast if your payroll is anything but straightforward.

Ease of use
3.0
Value for money
4.0
Customer service
3.0
Functionality
4.0
Used for 1-2 years23 found this helpful

Sophie Hargreaves

Founder · 11-50 employees · Healthcare

United Kingdom
5.0

12 Jul 2025

Auto enrolment just works

Payslips self serve so the team stopped emailing me for copies, and one supplier for accounts and payroll keeps the audit trail simple. No complaints so far.

Pros

Payslips self serve so the team stopped emailing me for copies.

Cons

Corrections to a past period are more awkward than they should be.

Ease of use
4.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 2+ years28 found this helpful

Mohammed Kaur

Founder · 11-50 employees · Engineering

United Kingdom
2.0

12 Jul 2025

No journal to key anymore

Depth runs out fast if your payroll is anything but straightforward, and CIS sits in the accounting side, which confused us at first. Running payroll inside the same product means no journal to key by hand, which is about the only positive.

Pros

Running payroll inside the same product means no journal to key by hand.

Cons

Depth runs out fast if your payroll is anything but straightforward.

Ease of use
3.0
Value for money
3.0
Customer service
2.0
Functionality
1.0
Used for 6-12 months7 found this helpful

Peter Ellery

Owner · 11-50 employees · Charity and non-profit

LinkedIn verifiedUnited Kingdom
5.0

3 Jul 2025

Handy if you already use QuickBooks

Running payroll inside the same product means no journal to key by hand. Auto enrolment assessment happens each period without me chasing it.

Pros

Running payroll inside the same product means no journal to key by hand.

Cons

It is a paid add on, so compare the real total against Xero and Sage.

Ease of use
5.0
Value for money
4.0
Customer service
4.0
Functionality
5.0
Used for 1-2 years19 found this helpful

Peter Sandhu

Director · 1-10 employees · Logistics and transport

United Kingdom
5.0

3 Jul 2025

Does the basics well

Running payroll inside the same product means no journal to key by hand. Payslips self serve so the team stopped emailing me for copies.

Pros

Running payroll inside the same product means no journal to key by hand.

Cons

It is a paid add on, so compare the real total against Xero and Sage.

Ease of use
5.0
Value for money
5.0
Customer service
4.0
Functionality
5.0
Used for 6-12 months31 found this helpful

Callum Nasir

Owner · 1-10 employees · Recruitment

United Kingdom
4.0

30 Jun 2025

Add the cost before you compare

Payslips self serve so the team stopped emailing me for copies, and the pay run is forgiving for someone who is not a payroll specialist. It is a paid add on, so compare the real total against Xero and Sage, but we live with it.

Pros

Payslips self serve so the team stopped emailing me for copies.

Cons

It is a paid add on, so compare the real total against Xero and Sage.

Ease of use
3.0
Value for money
3.0
Customer service
4.0
Functionality
4.0
Used for 6-12 months18 found this helpful

Claire Fairbanks

Practice manager · 1-10 employees · Retail

LinkedIn verifiedUnited Kingdom
5.0

21 Jun 2025

No journal to key anymore

Payslips self serve so the team stopped emailing me for copies, and one supplier for accounts and payroll keeps the audit trail simple. No complaints so far.

Pros

Payslips self serve so the team stopped emailing me for copies.

Cons

Not something a payroll bureau should be looking at.

Ease of use
5.0
Value for money
4.0
Customer service
5.0
Functionality
4.0
Used for 1-2 years15 found this helpful

Daniel Sandhu

Finance business partner · 1000+ employees · Professional services

LinkedIn verifiedUnited Kingdom
2.0

19 Jun 2025

Add the cost before you compare

It is a paid add on, so compare the real total against Xero and Sage, and not something a payroll bureau should be looking at. Running payroll inside the same product means no journal to key by hand, which is about the only positive.

Pros

Running payroll inside the same product means no journal to key by hand.

Cons

It is a paid add on, so compare the real total against Xero and Sage.

Ease of use
1.0
Value for money
2.0
Customer service
2.0
Functionality
2.0
Used for Less than 6 months21 found this helpful