QuickBooks Payroll

Verified listing

Intuit's UK payroll add on for QuickBooks Online

4.0Based on 218 reviews

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Ratings by dimension

Ease of use3.9
Value3.9
Support3.8
Features3.9

Rating distribution

5 stars
86
4 stars
76
3 stars
31
2 stars
18
1 star
7

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Verified reviews for QuickBooks Payroll

218 reviews matching your filters

Ian Bramley

Office manager · 1-10 employees · Wholesale

United Kingdom

5.0

14 Jun 2025

Add the cost before you compare

Auto enrolment assessment happens each period without me chasing it, and the pay run is forgiving for someone who is not a payroll specialist. No complaints so far.

Pros

Auto enrolment assessment happens each period without me chasing it.

Cons

Depth runs out fast if your payroll is anything but straightforward.

Ease of use: 5.0
Value for money: 4.0
Customer service: 5.0
Functionality: 5.0

Used for 1-2 years21 found this helpful

Bethany Radcliffe

Company secretary · 51-200 employees · Marketing and advertising

United Kingdom

5.0

14 Jun 2025

Auto enrolment just works

Auto enrolment assessment happens each period without me chasing it. Running payroll inside the same product means no journal to key by hand.

Pros

Auto enrolment assessment happens each period without me chasing it.

Cons

Not something a payroll bureau should be looking at.

Ease of use: 4.0
Value for money: 5.0
Customer service: 4.0
Functionality: 4.0

Used for 6-12 months28 found this helpful

Charlotte Marsden

Sole trader · 11-50 employees · Legal services

United Kingdom

4.0

11 Jun 2025

Does the basics well

Auto enrolment assessment happens each period without me chasing it, and the pay run is forgiving for someone who is not a payroll specialist. Corrections to a past period are more awkward than they should be, but we live with it.

Pros

Auto enrolment assessment happens each period without me chasing it.

Cons

Corrections to a past period are more awkward than they should be.

Ease of use: 5.0
Value for money: 4.0
Customer service: 3.0
Functionality: 5.0

Used for 2+ years13 found this helpful

Claire Stroud

Bookkeeper · 11-50 employees · Engineering

United Kingdom

4.0

4 Jun 2025

Add the cost before you compare

Running payroll inside the same product means no journal to key by hand. Only real gripe is that CIS sits in the accounting side, which confused us at first.

Pros

Running payroll inside the same product means no journal to key by hand.

Cons

CIS sits in the accounting side, which confused us at first.

Ease of use: 5.0
Value for money: 4.0
Customer service: 4.0
Functionality: 4.0

Used for 6-12 months16 found this helpful

Ruth Devlin

Founder · 11-50 employees · Veterinary

United Kingdom

5.0

1 Jun 2025

Handy if you already use QuickBooks

One supplier for accounts and payroll keeps the audit trail simple, and payslips self serve so the team stopped emailing me for copies. No complaints so far.

Pros

One supplier for accounts and payroll keeps the audit trail simple.

Cons

Depth runs out fast if your payroll is anything but straightforward.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 6-12 months4 found this helpful

Claire Halliwell

Owner · 11-50 employees · Property and lettings

United Kingdom

4.0

14 May 2025

Does the basics well

Running payroll inside the same product means no journal to key by hand. Only real gripe is that not something a payroll bureau should be looking at.

Pros

Running payroll inside the same product means no journal to key by hand.

Cons

Not something a payroll bureau should be looking at.

Ease of use: 5.0
Value for money: 5.0
Customer service: 3.0
Functionality: 4.0

Used for 1-2 years37 found this helpful

Craig Iqbal

Finance manager · 51-200 employees · Engineering

United Kingdom

3.0

11 May 2025

Does the basics well

Payslips self serve so the team stopped emailing me for copies. That said, CIS sits in the accounting side, which confused us at first and corrections to a past period are more awkward than they should be.

Pros

Payslips self serve so the team stopped emailing me for copies.

Cons

CIS sits in the accounting side, which confused us at first.

Ease of use: 3.0
Value for money: 3.0
Customer service: 2.0
Functionality: 2.0

Used for 1-2 years26 found this helpful

James Okonkwo

Founder · 1-10 employees · Recruitment

LinkedIn verifiedUnited Kingdom

4.0

2 May 2025

Add the cost before you compare

Payslips self serve so the team stopped emailing me for copies, and auto enrolment assessment happens each period without me chasing it. Not something a payroll bureau should be looking at, but we live with it.

Pros

Payslips self serve so the team stopped emailing me for copies.

Cons

Not something a payroll bureau should be looking at.

Ease of use: 5.0
Value for money: 4.0
Customer service: 4.0
Functionality: 5.0

Used for Less than 6 months12 found this helpful

Nicola Ainsley

Financial controller · 51-200 employees · Veterinary

LinkedIn verifiedUnited Kingdom

3.0

26 Apr 2025

No journal to key anymore

The pay run is forgiving for someone who is not a payroll specialist. That said, not something a payroll bureau should be looking at and it is a paid add on, so compare the real total against Xero and Sage.

Pros

The pay run is forgiving for someone who is not a payroll specialist.

Cons

Not something a payroll bureau should be looking at.

Ease of use: 3.0
Value for money: 3.0
Customer service: 3.0
Functionality: 4.0

Used for 1-2 years23 found this helpful

Amy Stroud

Group financial controller · 501-1000 employees · Logistics and transport

United Kingdom

5.0

8 Apr 2025

Does the basics well

Running payroll inside the same product means no journal to key by hand. Auto enrolment assessment happens each period without me chasing it.

Pros

Running payroll inside the same product means no journal to key by hand.

Cons

Corrections to a past period are more awkward than they should be.

Ease of use: 5.0
Value for money: 4.0
Customer service: 5.0
Functionality: 5.0

Used for 6-12 months2 found this helpful