Sole trader · 11-50 employees · Charity and non-profit
United Kingdom
3.0
4 Apr 2025
Auto enrolment just works
Auto enrolment assessment happens each period without me chasing it. That said, CIS sits in the accounting side, which confused us at first and corrections to a past period are more awkward than they should be.
Pros
Auto enrolment assessment happens each period without me chasing it.
Cons
CIS sits in the accounting side, which confused us at first.
Ease of use
3.0
Value for money
3.0
Customer service
3.0
Functionality
3.0
Used for 2+ years27 found this helpful
C
Craig Wexford
Finance business partner · 1000+ employees · Hospitality
United Kingdom
2.0
30 Mar 2025
Does the basics well
Not something a payroll bureau should be looking at, and corrections to a past period are more awkward than they should be. Auto enrolment assessment happens each period without me chasing it, which is about the only positive.
Pros
Auto enrolment assessment happens each period without me chasing it.
Cons
Not something a payroll bureau should be looking at.
Ease of use
2.0
Value for money
2.0
Customer service
3.0
Functionality
1.0
Used for 6-12 months25 found this helpful
K
Kevin Rhodes
Management accountant · 51-200 employees · IT services
United Kingdom
4.0
29 Mar 2025
Handy if you already use QuickBooks
Running payroll inside the same product means no journal to key by hand. Only real gripe is that not something a payroll bureau should be looking at.
Pros
Running payroll inside the same product means no journal to key by hand.
Cons
Not something a payroll bureau should be looking at.
Ease of use
4.0
Value for money
4.0
Customer service
4.0
Functionality
5.0
Used for 2+ years29 found this helpful
R
Robert Sandhu
Owner · 11-50 employees · Professional services
United Kingdom
5.0
25 Mar 2025
No journal to key anymore
One supplier for accounts and payroll keeps the audit trail simple, and the pay run is forgiving for someone who is not a payroll specialist. No complaints so far.
Pros
One supplier for accounts and payroll keeps the audit trail simple.
Cons
Not something a payroll bureau should be looking at.
Ease of use
5.0
Value for money
4.0
Customer service
5.0
Functionality
5.0
Used for Less than 6 months28 found this helpful
J
James Fairbanks
Bookkeeper · 11-50 employees · Fitness and leisure
LinkedIn verifiedUnited Kingdom
3.0
11 Mar 2025
Handy if you already use QuickBooks
Mixed. Payslips self serve so the team stopped emailing me for copies, but depth runs out fast if your payroll is anything but straightforward.
Pros
Payslips self serve so the team stopped emailing me for copies.
Cons
Depth runs out fast if your payroll is anything but straightforward.
Ease of use
2.0
Value for money
3.0
Customer service
2.0
Functionality
3.0
Used for 6-12 months38 found this helpful
A
Adam Pemberton
Founder · 1-10 employees · Professional services
LinkedIn verifiedUnited Kingdom
3.0
7 Mar 2025
Add the cost before you compare
Mixed. One supplier for accounts and payroll keeps the audit trail simple, but it is a paid add on, so compare the real total against Xero and Sage.
Pros
One supplier for accounts and payroll keeps the audit trail simple.
Cons
It is a paid add on, so compare the real total against Xero and Sage.
Ease of use
4.0
Value for money
2.0
Customer service
3.0
Functionality
3.0
Used for 1-2 years19 found this helpful
R
Robert Patel
Practice manager · 11-50 employees · Veterinary
United Kingdom
4.0
7 Mar 2025
Auto enrolment just works
One supplier for accounts and payroll keeps the audit trail simple, and running payroll inside the same product means no journal to key by hand. Not something a payroll bureau should be looking at, but we live with it.
Pros
One supplier for accounts and payroll keeps the audit trail simple.
Cons
Not something a payroll bureau should be looking at.
Ease of use
4.0
Value for money
4.0
Customer service
4.0
Functionality
3.0
Used for Less than 6 months23 found this helpful
M
Martin Cavendish
Company secretary · 51-200 employees · IT services
LinkedIn verifiedUnited Kingdom
4.0
5 Mar 2025
Add the cost before you compare
Running payroll inside the same product means no journal to key by hand, and one supplier for accounts and payroll keeps the audit trail simple. Corrections to a past period are more awkward than they should be, but we live with it.
Pros
Running payroll inside the same product means no journal to key by hand.
Cons
Corrections to a past period are more awkward than they should be.
Ease of use
4.0
Value for money
4.0
Customer service
3.0
Functionality
3.0
Used for 1-2 years10 found this helpful
N
Neil Fairbanks
Payroll manager · 51-200 employees · Hospitality
United Kingdom
5.0
5 Mar 2025
Handy if you already use QuickBooks
Auto enrolment assessment happens each period without me chasing it, and the pay run is forgiving for someone who is not a payroll specialist. No complaints so far.
Pros
Auto enrolment assessment happens each period without me chasing it.
Cons
Corrections to a past period are more awkward than they should be.
Ease of use
5.0
Value for money
4.0
Customer service
4.0
Functionality
5.0
Used for Less than 6 months22 found this helpful
B
Bethany Holloway
Head of payroll · 1000+ employees · IT services
United Kingdom
4.0
23 Feb 2025
Auto enrolment just works
One supplier for accounts and payroll keeps the audit trail simple, and the pay run is forgiving for someone who is not a payroll specialist. CIS sits in the accounting side, which confused us at first, but we live with it.
Pros
One supplier for accounts and payroll keeps the audit trail simple.
Cons
CIS sits in the accounting side, which confused us at first.
