QuickBooks Payroll

Verified listing

Intuit's UK payroll add on for QuickBooks Online

4.0Based on 218 reviews

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Ratings by dimension

Ease of use3.9
Value3.9
Support3.8
Features3.9

Rating distribution

5 stars
86
4 stars
76
3 stars
31
2 stars
18
1 star
7

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Verified reviews for QuickBooks Payroll

218 reviews matching your filters

Freya Bhatti

Finance manager · 51-200 employees · Food and beverage

United Kingdom

5.0

21 Feb 2025

Add the cost before you compare

Auto enrolment assessment happens each period without me chasing it. Payslips self serve so the team stopped emailing me for copies.

Pros

Auto enrolment assessment happens each period without me chasing it.

Cons

It is a paid add on, so compare the real total against Xero and Sage.

Ease of use: 5.0
Value for money: 4.0
Customer service: 5.0
Functionality: 5.0

Used for 6-12 months20 found this helpful

Stephen Colquhoun

Practice manager · 1-10 employees · Professional services

LinkedIn verifiedUnited Kingdom

4.0

12 Feb 2025

Fine for a simple payroll

The pay run is forgiving for someone who is not a payroll specialist. Only real gripe is that CIS sits in the accounting side, which confused us at first.

Pros

The pay run is forgiving for someone who is not a payroll specialist.

Cons

CIS sits in the accounting side, which confused us at first.

Ease of use: 4.0
Value for money: 5.0
Customer service: 4.0
Functionality: 5.0

Used for 6-12 months26 found this helpful

Mark Halliwell

Office manager · 11-50 employees · Construction

United Kingdom

3.0

7 Feb 2025

Handy if you already use QuickBooks

Mixed. Payslips self serve so the team stopped emailing me for copies, but corrections to a past period are more awkward than they should be.

Pros

Payslips self serve so the team stopped emailing me for copies.

Cons

Corrections to a past period are more awkward than they should be.

Ease of use: 2.0
Value for money: 3.0
Customer service: 4.0
Functionality: 2.0

Used for 1-2 years27 found this helpful

Rebecca Wexford

Owner · 11-50 employees · Legal services

LinkedIn verifiedUnited Kingdom

5.0

28 Jan 2025

Fine for a simple payroll

The pay run is forgiving for someone who is not a payroll specialist, and payslips self serve so the team stopped emailing me for copies. No complaints so far.

Pros

The pay run is forgiving for someone who is not a payroll specialist.

Cons

Not something a payroll bureau should be looking at.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 2+ years31 found this helpful

Emma Sinclair

Director · 1-10 employees · Accounting

United Kingdom

4.0

26 Jan 2025

Handy if you already use QuickBooks

Payslips self serve so the team stopped emailing me for copies, and the pay run is forgiving for someone who is not a payroll specialist. Not something a payroll bureau should be looking at, but we live with it.

Pros

Payslips self serve so the team stopped emailing me for copies.

Cons

Not something a payroll bureau should be looking at.

Ease of use: 4.0
Value for money: 3.0
Customer service: 4.0
Functionality: 4.0

Used for 2+ years18 found this helpful

Priya Quinn

Group financial controller · 1000+ employees · Legal services

United Kingdom

5.0

18 Jan 2025

Does the basics well

Auto enrolment assessment happens each period without me chasing it, and the pay run is forgiving for someone who is not a payroll specialist. No complaints so far.

Pros

Auto enrolment assessment happens each period without me chasing it.

Cons

Not something a payroll bureau should be looking at.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for Less than 6 months15 found this helpful

Megan Nasir

Management accountant · 51-200 employees · Construction

United Kingdom

5.0

18 Jan 2025

No journal to key anymore

Auto enrolment assessment happens each period without me chasing it, and running payroll inside the same product means no journal to key by hand. No complaints so far.

Pros

Auto enrolment assessment happens each period without me chasing it.

Cons

It is a paid add on, so compare the real total against Xero and Sage.

Ease of use: 5.0
Value for money: 5.0
Customer service: 4.0
Functionality: 5.0

Used for 1-2 years30 found this helpful

Aisha Dunmore

Financial controller · 51-200 employees · Engineering

United Kingdom

4.0

17 Jan 2025

Fine for a simple payroll

One supplier for accounts and payroll keeps the audit trail simple, and running payroll inside the same product means no journal to key by hand. It is a paid add on, so compare the real total against Xero and Sage, but we live with it.

Pros

One supplier for accounts and payroll keeps the audit trail simple.

Cons

It is a paid add on, so compare the real total against Xero and Sage.

Ease of use: 5.0
Value for money: 3.0
Customer service: 4.0
Functionality: 4.0

Used for 2+ years8 found this helpful

Thomas Thornley

Sole trader · 11-50 employees · IT services

United Kingdom

5.0

8 Jan 2025

Add the cost before you compare

Auto enrolment assessment happens each period without me chasing it. The pay run is forgiving for someone who is not a payroll specialist.

Pros

Auto enrolment assessment happens each period without me chasing it.

Cons

CIS sits in the accounting side, which confused us at first.

Ease of use: 4.0
Value for money: 5.0
Customer service: 5.0
Functionality: 4.0

Used for 6-12 months2 found this helpful

Louise Middleton

Office manager · 11-50 employees · Professional services

LinkedIn verifiedUnited Kingdom

4.0

8 Jan 2025

Auto enrolment just works

One supplier for accounts and payroll keeps the audit trail simple, and running payroll inside the same product means no journal to key by hand. CIS sits in the accounting side, which confused us at first, but we live with it.

Pros

One supplier for accounts and payroll keeps the audit trail simple.

Cons

CIS sits in the accounting side, which confused us at first.

Ease of use: 5.0
Value for money: 3.0
Customer service: 4.0
Functionality: 3.0

Used for 1-2 years25 found this helpful