QuickBooks Payroll

Verified listing

Intuit's UK payroll add on for QuickBooks Online

4.0Based on 218 reviews

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Ratings by dimension

Ease of use3.9
Value3.9
Support3.8
Features3.9

Rating distribution

5 stars
86
4 stars
76
3 stars
31
2 stars
18
1 star
7

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Verified reviews for QuickBooks Payroll

218 reviews matching your filters

Megan Rhodes

Director · 11-50 employees · Construction

United Kingdom

3.0

1 Dec 2024

Does the basics well

The pay run is forgiving for someone who is not a payroll specialist. That said, corrections to a past period are more awkward than they should be and it is a paid add on, so compare the real total against Xero and Sage.

Pros

The pay run is forgiving for someone who is not a payroll specialist.

Cons

Corrections to a past period are more awkward than they should be.

Ease of use: 3.0
Value for money: 3.0
Customer service: 4.0
Functionality: 3.0

Used for Less than 6 months36 found this helpful

Alan Osei

Director · 1-10 employees · Property and lettings

United Kingdom

4.0

26 Nov 2024

Does the basics well

Running payroll inside the same product means no journal to key by hand, and auto enrolment assessment happens each period without me chasing it. Not something a payroll bureau should be looking at, but we live with it.

Pros

Running payroll inside the same product means no journal to key by hand.

Cons

Not something a payroll bureau should be looking at.

Ease of use: 4.0
Value for money: 4.0
Customer service: 5.0
Functionality: 5.0

Used for 1-2 years24 found this helpful

Alan Osei

Bookkeeper · 1-10 employees · Education

United Kingdom

3.0

24 Nov 2024

Add the cost before you compare

The pay run is forgiving for someone who is not a payroll specialist. That said, it is a paid add on, so compare the real total against Xero and Sage and corrections to a past period are more awkward than they should be.

Pros

The pay run is forgiving for someone who is not a payroll specialist.

Cons

It is a paid add on, so compare the real total against Xero and Sage.

Ease of use: 3.0
Value for money: 2.0
Customer service: 3.0
Functionality: 2.0

Used for 1-2 years19 found this helpful

Nicola Colquhoun

Management accountant · 51-200 employees · IT services

LinkedIn verifiedUnited Kingdom

5.0

24 Nov 2024

Fine for a simple payroll

Payslips self serve so the team stopped emailing me for copies, and the pay run is forgiving for someone who is not a payroll specialist. No complaints so far.

Pros

Payslips self serve so the team stopped emailing me for copies.

Cons

Corrections to a past period are more awkward than they should be.

Ease of use: 5.0
Value for money: 4.0
Customer service: 5.0
Functionality: 5.0

Used for 1-2 years11 found this helpful

Craig Halliwell

Office manager · 1-10 employees · Food and beverage

United Kingdom

4.0

20 Nov 2024

Fine for a simple payroll

Auto enrolment assessment happens each period without me chasing it, and payslips self serve so the team stopped emailing me for copies. CIS sits in the accounting side, which confused us at first, but we live with it.

Pros

Auto enrolment assessment happens each period without me chasing it.

Cons

CIS sits in the accounting side, which confused us at first.

Ease of use: 4.0
Value for money: 4.0
Customer service: 4.0
Functionality: 4.0

Used for Less than 6 months16 found this helpful

Zoe Thornley

Company secretary · 51-200 employees · Construction

LinkedIn verifiedUnited Kingdom

5.0

16 Nov 2024

No journal to key anymore

The pay run is forgiving for someone who is not a payroll specialist. Running payroll inside the same product means no journal to key by hand.

Pros

The pay run is forgiving for someone who is not a payroll specialist.

Cons

Corrections to a past period are more awkward than they should be.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 1-2 years22 found this helpful

Alan Wexford

Owner · 11-50 employees · Construction

United Kingdom

5.0

16 Nov 2024

Auto enrolment just works

One supplier for accounts and payroll keeps the audit trail simple, and auto enrolment assessment happens each period without me chasing it. No complaints so far.

Pros

One supplier for accounts and payroll keeps the audit trail simple.

Cons

Not something a payroll bureau should be looking at.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 4.0

Used for 1-2 years22 found this helpful

Ruth Mackenzie

Bookkeeper · 1-10 employees · Logistics and transport

United Kingdom

5.0

11 Nov 2024

Does the basics well

One supplier for accounts and payroll keeps the audit trail simple, and running payroll inside the same product means no journal to key by hand. No complaints so far.

Pros

One supplier for accounts and payroll keeps the audit trail simple.

Cons

Corrections to a past period are more awkward than they should be.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 2+ years6 found this helpful

Mohammed Dunmore

Financial controller · 201-500 employees · Marketing and advertising

United Kingdom

4.0

7 Nov 2024

Auto enrolment just works

The pay run is forgiving for someone who is not a payroll specialist. Only real gripe is that it is a paid add on, so compare the real total against Xero and Sage.

Pros

The pay run is forgiving for someone who is not a payroll specialist.

Cons

It is a paid add on, so compare the real total against Xero and Sage.

Ease of use: 4.0
Value for money: 4.0
Customer service: 4.0
Functionality: 4.0

Used for 6-12 months22 found this helpful

Neil Stroud

Financial controller · 51-200 employees · Retail

United Kingdom

5.0

1 Nov 2024

Fine for a simple payroll

Running payroll inside the same product means no journal to key by hand. The pay run is forgiving for someone who is not a payroll specialist.

Pros

Running payroll inside the same product means no journal to key by hand.

Cons

It is a paid add on, so compare the real total against Xero and Sage.

Ease of use: 5.0
Value for money: 5.0
Customer service: 4.0
Functionality: 5.0

Used for 1-2 years19 found this helpful