A free CRM core that scales into a full sales, marketing and service platform
242 reviews matching your filters
Nicola Thornley
Company secretary · 201-500 employees · Veterinary
22 Jul 2025
The team adopted it without any training, which never happens. Email tracking and sequences saved our reps real time.
Pros
The team adopted it without any training, which never happens.
Cons
The cost crept up exactly as we became dependent on it.
Fiona Trelawny
Practice manager · 11-50 employees · Hospitality
20 Jul 2025
The free tier got our whole sales team off spreadsheets at no cost, and having marketing and sales on one contact record ended two integrations. Marketing contacts pricing climbs as your database grows, but we live with it.
Pros
The free tier got our whole sales team off spreadsheets at no cost.
Cons
Marketing contacts pricing climbs as your database grows.
Mohammed Fairbanks
Founder · 11-50 employees · Fitness and leisure
19 Jul 2025
The team adopted it without any training, which never happens. Having marketing and sales on one contact record ended two integrations.
Pros
The team adopted it without any training, which never happens.
Cons
It is more platform than a small sales team needs.
Mark Begum
Director · 11-50 employees · Recruitment
14 Jul 2025
Mixed. The free tier got our whole sales team off spreadsheets at no cost, but marketing contacts pricing climbs as your database grows.
Pros
The free tier got our whole sales team off spreadsheets at no cost.
Cons
Marketing contacts pricing climbs as your database grows.
Kevin Radcliffe
Payroll manager · 201-500 employees · Education
14 Jul 2025
Marketing contacts pricing climbs as your database grows. It is more platform than a small sales team needs. Looking at alternatives.
Pros
Having marketing and sales on one contact record ended two integrations.
Cons
Marketing contacts pricing climbs as your database grows.
Bethany Lockhart
Office manager · 1-10 employees · Veterinary
9 Jul 2025
The team adopted it without any training, which never happens, and HubSpot Academy meant we onboarded ourselves for free. No complaints so far.
Pros
The team adopted it without any training, which never happens.
Cons
Marketing contacts pricing climbs as your database grows.
Hannah Adeyemi
Office manager · 11-50 employees · Professional services
9 Jul 2025
Mixed. The team adopted it without any training, which never happens, but marketing contacts pricing climbs as your database grows.
Pros
The team adopted it without any training, which never happens.
Cons
Marketing contacts pricing climbs as your database grows.
Adam Ellery
Bookkeeper · 1-10 employees · Wholesale
6 Jul 2025
Email tracking and sequences saved our reps real time, and the free tier got our whole sales team off spreadsheets at no cost. No complaints so far.
Pros
Email tracking and sequences saved our reps real time.
Cons
Marketing contacts pricing climbs as your database grows.
Charlotte Thornley
HR director · 501-1000 employees · Recruitment
30 Jun 2025
Having marketing and sales on one contact record ended two integrations, and the team adopted it without any training, which never happens. No complaints so far.
Pros
Having marketing and sales on one contact record ended two integrations.
Cons
Marketing contacts pricing climbs as your database grows.
Priya Marsden
Financial controller · 51-200 employees · Accounting
27 Jun 2025
The team adopted it without any training, which never happens, and the free tier got our whole sales team off spreadsheets at no cost. No complaints so far.
Pros
The team adopted it without any training, which never happens.
Cons
It is more platform than a small sales team needs.