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HubSpot CRM

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A free CRM core that scales into a full sales, marketing and service platform

4.0Based on 242 reviews
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Ratings by dimension

  • Ease of use3.9
  • Value4.0
  • Support4.0
  • Features4.0

Rating distribution

  • 5 stars93
  • 4 stars96
  • 3 stars32
  • 2 stars12
  • 1 star9

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Verified reviews for HubSpot CRM

242 reviews matching your filters

Hannah Hargreaves

Office manager · 1-10 employees · Fitness and leisure

United Kingdom
5.0

20 Feb 2024

Powerful once you commit

Email tracking and sequences saved our reps real time. The free tier got our whole sales team off spreadsheets at no cost.

Pros

Email tracking and sequences saved our reps real time.

Cons

Marketing contacts pricing climbs as your database grows.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 6-12 months39 found this helpful

Rachel Sandhu

Management accountant · 201-500 employees · Recruitment

United Kingdom
5.0

19 Feb 2024

Watch the jump to paid

Email tracking and sequences saved our reps real time. The team adopted it without any training, which never happens.

Pros

Email tracking and sequences saved our reps real time.

Cons

The jump from free to paid is steep once you need automation.

Ease of use
5.0
Value for money
5.0
Customer service
4.0
Functionality
4.0
Used for Less than 6 months6 found this helpful