Mixed. Being UK built, support understands our context, but the contact limits on lower tiers come up faster than expected.
Pros
Being UK built, support understands our context.
Cons
The contact limits on lower tiers come up faster than expected.
Ease of use
4.0
Value for money
2.0
Customer service
3.0
Functionality
3.0
Used for 2+ years29 found this helpful
L
Laura Kowalski
Owner · 1-10 employees · Education
United Kingdom
3.0
28 Jan 2026
Simple and everyone uses it
Mixed. The Xero integration keeps sales and finance in step, but not built for a complex sales operation.
Pros
The Xero integration keeps sales and finance in step.
Cons
Not built for a complex sales operation.
Ease of use
3.0
Value for money
4.0
Customer service
3.0
Functionality
3.0
Used for 6-12 months18 found this helpful
E
Eleanor Nowak
Sole trader · 1-10 employees · Engineering
LinkedIn verifiedUnited Kingdom
4.0
27 Jan 2026
UK built and it shows
The Xero integration keeps sales and finance in step, and it is simple enough that everyone actually uses it. You outgrow the simplicity as you get larger, but we live with it.
Pros
The Xero integration keeps sales and finance in step.
Cons
You outgrow the simplicity as you get larger.
Ease of use
3.0
Value for money
4.0
Customer service
4.0
Functionality
4.0
Used for 1-2 years17 found this helpful
K
Katie Holloway
Sole trader · 11-50 employees · IT services
United Kingdom
5.0
27 Jan 2026
Simple and everyone uses it
No consultant, no lengthy setup, just a working CRM. It is simple enough that everyone actually uses it.
Pros
No consultant, no lengthy setup, just a working CRM.
Cons
Marketing automation is light, we run that separately.
Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 6-12 months3 found this helpful
F
Freya Dunmore
HR manager · 51-200 employees · Legal services
United Kingdom
3.0
27 Jan 2026
Perfect for a small team
The free tier let us start without spending a penny. That said, you outgrow the simplicity as you get larger and marketing automation is light, we run that separately.
Pros
The free tier let us start without spending a penny.
Cons
You outgrow the simplicity as you get larger.
Ease of use
2.0
Value for money
4.0
Customer service
3.0
Functionality
2.0
Used for Less than 6 months7 found this helpful
L
Laura Vaughan
Sole trader · 11-50 employees · IT services
United Kingdom
2.0
9 Jan 2026
Free tier got us started
You outgrow the simplicity as you get larger, and the contact limits on lower tiers come up faster than expected. Being UK built, support understands our context, which is about the only positive.
Pros
Being UK built, support understands our context.
Cons
You outgrow the simplicity as you get larger.
Ease of use
3.0
Value for money
1.0
Customer service
2.0
Functionality
2.0
Used for Less than 6 months38 found this helpful
E
Emma Mackenzie
Head of finance · 501-1000 employees · Hospitality
United Kingdom
3.0
7 Jan 2026
Just enough CRM
Mixed. Being UK built, support understands our context, but marketing automation is light, we run that separately.
Pros
Being UK built, support understands our context.
Cons
Marketing automation is light, we run that separately.
Ease of use
3.0
Value for money
3.0
Customer service
4.0
Functionality
3.0
Used for Less than 6 months30 found this helpful
I
Ian Fairbanks
Practice manager · 1-10 employees · Engineering
United Kingdom
1.0
6 Jan 2026
Simple and everyone uses it
You outgrow the simplicity as you get larger. The contact limits on lower tiers come up faster than expected. Looking at alternatives.
Pros
No consultant, no lengthy setup, just a working CRM.
Cons
You outgrow the simplicity as you get larger.
Ease of use
1.0
Value for money
2.0
Customer service
1.0
Functionality
2.0
Used for 6-12 months4 found this helpful
C
Christopher Thornley
Payroll manager · 51-200 employees · Recruitment
LinkedIn verifiedUnited Kingdom
3.0
5 Jan 2026
UK built and it shows
Mixed. No consultant, no lengthy setup, just a working CRM, but marketing automation is light, we run that separately.
Pros
No consultant, no lengthy setup, just a working CRM.
Cons
Marketing automation is light, we run that separately.
Ease of use
4.0
Value for money
3.0
Customer service
4.0
Functionality
3.0
Used for 6-12 months11 found this helpful
R
Rebecca Ainsley
Payroll manager · 201-500 employees · Recruitment
LinkedIn verifiedUnited Kingdom
4.0
29 Dec 2025
Simple and everyone uses it
No consultant, no lengthy setup, just a working CRM. Only real gripe is that marketing automation is light, we run that separately.
Pros
No consultant, no lengthy setup, just a working CRM.
Cons
Marketing automation is light, we run that separately.