HR manager · 51-200 employees · Professional services
United Kingdom
3.0
4 Aug 2026
Free tier got us started
Mixed. Being UK built, support understands our context, but the contact limits on lower tiers come up faster than expected.
Pros
Being UK built, support understands our context.
Cons
The contact limits on lower tiers come up faster than expected.
Ease of use
2.0
Value for money
3.0
Customer service
4.0
Functionality
4.0
Used for 1-2 years3 found this helpful
C
Charlotte Kaur
Bookkeeper · 1-10 employees · Construction
United Kingdom
5.0
4 Aug 2026
UK built and it shows
The free tier let us start without spending a penny. It is simple enough that everyone actually uses it.
Pros
The free tier let us start without spending a penny.
Cons
You outgrow the simplicity as you get larger.
Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 2+ years37 found this helpful
P
Paul Thornley
Company secretary · 201-500 employees · Fitness and leisure
United Kingdom
5.0
4 Aug 2026
Clean Xero integration
The free tier let us start without spending a penny, and the Xero integration keeps sales and finance in step. No complaints so far.
Pros
The free tier let us start without spending a penny.
Cons
Not built for a complex sales operation.
Ease of use
5.0
Value for money
4.0
Customer service
5.0
Functionality
5.0
Used for 1-2 years10 found this helpful
S
Simon Hargreaves
Finance manager · 51-200 employees · Veterinary
United Kingdom
1.0
29 Jul 2026
Simple and everyone uses it
Marketing automation is light, we run that separately. The contact limits on lower tiers come up faster than expected. Looking at alternatives.
Pros
It is simple enough that everyone actually uses it.
Cons
Marketing automation is light, we run that separately.
Ease of use
1.0
Value for money
1.0
Customer service
1.0
Functionality
1.0
Used for 2+ years2 found this helpful
D
Daniel Pemberton
Owner · 11-50 employees · Veterinary
United Kingdom
4.0
26 Jul 2026
Simple and everyone uses it
It is simple enough that everyone actually uses it. Only real gripe is that not built for a complex sales operation.
Pros
It is simple enough that everyone actually uses it.
Cons
Not built for a complex sales operation.
Ease of use
4.0
Value for money
4.0
Customer service
4.0
Functionality
3.0
Used for 6-12 months10 found this helpful
A
Amy Hargreaves
Office manager · 11-50 employees · Construction
United Kingdom
4.0
24 Jul 2026
Perfect for a small team
The Xero integration keeps sales and finance in step, and no consultant, no lengthy setup, just a working CRM. You outgrow the simplicity as you get larger, but we live with it.
Pros
The Xero integration keeps sales and finance in step.
Cons
You outgrow the simplicity as you get larger.
Ease of use
4.0
Value for money
4.0
Customer service
4.0
Functionality
3.0
Used for 2+ years7 found this helpful
R
Rebecca Begum
Founder · 1-10 employees · IT services
United Kingdom
3.0
21 Jul 2026
Free tier got us started
Mixed. No consultant, no lengthy setup, just a working CRM, but you outgrow the simplicity as you get larger.
Pros
No consultant, no lengthy setup, just a working CRM.
Cons
You outgrow the simplicity as you get larger.
Ease of use
3.0
Value for money
2.0
Customer service
4.0
Functionality
3.0
Used for 6-12 months5 found this helpful
B
Bethany Quinn
Office manager · 11-50 employees · Legal services
United Kingdom
5.0
13 Jul 2026
Just enough CRM
Being UK built, support understands our context. No consultant, no lengthy setup, just a working CRM.
Pros
Being UK built, support understands our context.
Cons
Marketing automation is light, we run that separately.
Ease of use
4.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 2+ years22 found this helpful
S
Sarah Lockhart
Practice manager · 11-50 employees · Logistics and transport
United Kingdom
2.0
12 Jul 2026
Clean Xero integration
Marketing automation is light, we run that separately, and the contact limits on lower tiers come up faster than expected. Being UK built, support understands our context, which is about the only positive.
Pros
Being UK built, support understands our context.
Cons
Marketing automation is light, we run that separately.
Ease of use
2.0
Value for money
1.0
Customer service
1.0
Functionality
2.0
Used for 1-2 years33 found this helpful
M
Mark Trelawny
Founder · 11-50 employees · Accounting
United Kingdom
4.0
11 Jul 2026
Simple and everyone uses it
The free tier let us start without spending a penny. Only real gripe is that you outgrow the simplicity as you get larger.
Pros
The free tier let us start without spending a penny.