The contact limits on lower tiers come up faster than expected, and not built for a complex sales operation. The free tier let us start without spending a penny, which is about the only positive.
Pros
The free tier let us start without spending a penny.
Cons
The contact limits on lower tiers come up faster than expected.
Ease of use
2.0
Value for money
3.0
Customer service
2.0
Functionality
3.0
Used for Less than 6 months29 found this helpful
J
James Adeyemi
Sole trader · 11-50 employees · Professional services
United Kingdom
5.0
5 Aug 2024
Perfect for a small team
The Xero integration keeps sales and finance in step. The free tier let us start without spending a penny.
Pros
The Xero integration keeps sales and finance in step.
Cons
Not built for a complex sales operation.
Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 1-2 years34 found this helpful
E
Emma Trelawny
Practice manager · 1-10 employees · Accounting
United Kingdom
3.0
31 Jul 2024
Just enough CRM
It is simple enough that everyone actually uses it. That said, not built for a complex sales operation and the contact limits on lower tiers come up faster than expected.
Pros
It is simple enough that everyone actually uses it.
Cons
Not built for a complex sales operation.
Ease of use
3.0
Value for money
2.0
Customer service
3.0
Functionality
2.0
Used for Less than 6 months14 found this helpful
Z
Zoe Mackenzie
Management accountant · 201-500 employees · Construction
United Kingdom
2.0
21 Jul 2024
Perfect for a small team
Not built for a complex sales operation, and you outgrow the simplicity as you get larger. No consultant, no lengthy setup, just a working CRM, which is about the only positive.
Pros
No consultant, no lengthy setup, just a working CRM.
Cons
Not built for a complex sales operation.
Ease of use
2.0
Value for money
3.0
Customer service
1.0
Functionality
2.0
Used for Less than 6 months23 found this helpful
M
Martin Sandhu
Finance manager · 51-200 employees · Engineering
LinkedIn verifiedUnited Kingdom
5.0
20 Jul 2024
Perfect for a small team
Being UK built, support understands our context. No consultant, no lengthy setup, just a working CRM.
Mixed. The Xero integration keeps sales and finance in step, but marketing automation is light, we run that separately.
Pros
The Xero integration keeps sales and finance in step.
Cons
Marketing automation is light, we run that separately.
Ease of use
2.0
Value for money
3.0
Customer service
3.0
Functionality
3.0
Used for 2+ years39 found this helpful
C
Claire Trelawny
Sole trader · 1-10 employees · Recruitment
United Kingdom
5.0
13 Jul 2024
Perfect for a small team
It is simple enough that everyone actually uses it. The Xero integration keeps sales and finance in step.
Pros
It is simple enough that everyone actually uses it.
Cons
Not built for a complex sales operation.
Ease of use
4.0
Value for money
4.0
Customer service
5.0
Functionality
4.0
Used for 6-12 months38 found this helpful
C
Craig Ashworth
Founder · 11-50 employees · Food and beverage
United Kingdom
4.0
7 Jul 2024
Just enough CRM
The free tier let us start without spending a penny, and it is simple enough that everyone actually uses it. Marketing automation is light, we run that separately, but we live with it.
Pros
The free tier let us start without spending a penny.
Cons
Marketing automation is light, we run that separately.
Ease of use
4.0
Value for money
4.0
Customer service
3.0
Functionality
5.0
Used for Less than 6 months
M
Mark Halliwell
Finance manager · 51-200 employees · Marketing and advertising
United Kingdom
2.0
3 Jul 2024
Clean Xero integration
Not built for a complex sales operation, and you outgrow the simplicity as you get larger. No consultant, no lengthy setup, just a working CRM, which is about the only positive.
Pros
No consultant, no lengthy setup, just a working CRM.
Cons
Not built for a complex sales operation.
Ease of use
3.0
Value for money
1.0
Customer service
3.0
Functionality
3.0
Used for Less than 6 months6 found this helpful
M
Michael Iqbal
Payroll manager · 51-200 employees · Veterinary
United Kingdom
5.0
28 Jun 2024
Clean Xero integration
No consultant, no lengthy setup, just a working CRM, and it is simple enough that everyone actually uses it. No complaints so far.
Pros
No consultant, no lengthy setup, just a working CRM.
