Operations manager · 51-200 employees · Property and lettings
LinkedIn verifiedUnited Kingdom
4.0
7 Sep 2024
UK built and it shows
No consultant, no lengthy setup, just a working CRM. Only real gripe is that you outgrow the simplicity as you get larger.
Pros
No consultant, no lengthy setup, just a working CRM.
Cons
You outgrow the simplicity as you get larger.
Ease of use
5.0
Value for money
3.0
Customer service
4.0
Functionality
4.0
Used for 1-2 years29 found this helpful
S
Simon Fairbanks
Office manager · 1-10 employees · Professional services
United Kingdom
5.0
7 Sep 2024
Simple and everyone uses it
Being UK built, support understands our context, and the Xero integration keeps sales and finance in step. No complaints so far.
Pros
Being UK built, support understands our context.
Cons
Marketing automation is light, we run that separately.
Ease of use
5.0
Value for money
5.0
Customer service
4.0
Functionality
5.0
Used for 1-2 years
O
Olivia Radcliffe
Director · 1-10 employees · Education
United Kingdom
2.0
5 Sep 2024
Free tier got us started
Marketing automation is light, we run that separately, and not built for a complex sales operation. It is simple enough that everyone actually uses it, which is about the only positive.
Pros
It is simple enough that everyone actually uses it.
Cons
Marketing automation is light, we run that separately.
Ease of use
2.0
Value for money
1.0
Customer service
1.0
Functionality
2.0
Used for 1-2 years20 found this helpful
N
Neil Holloway
Bookkeeper · 1-10 employees · Accounting
United Kingdom
5.0
31 Aug 2024
Simple and everyone uses it
The Xero integration keeps sales and finance in step, and being UK built, support understands our context. No complaints so far.
Pros
The Xero integration keeps sales and finance in step.
Being UK built, support understands our context, and no consultant, no lengthy setup, just a working CRM. No complaints so far.
Pros
Being UK built, support understands our context.
Cons
You outgrow the simplicity as you get larger.
Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for Less than 6 months10 found this helpful
C
Charlotte Dunmore
Practice manager · 1-10 employees · Recruitment
LinkedIn verifiedUnited Kingdom
4.0
28 Aug 2024
UK built and it shows
It is simple enough that everyone actually uses it, and the Xero integration keeps sales and finance in step. The contact limits on lower tiers come up faster than expected, but we live with it.
Pros
It is simple enough that everyone actually uses it.
Cons
The contact limits on lower tiers come up faster than expected.
Ease of use
4.0
Value for money
4.0
Customer service
5.0
Functionality
3.0
Used for 6-12 months38 found this helpful
K
Kevin Ainsley
HR manager · 51-200 employees · Accounting
LinkedIn verifiedUnited Kingdom
5.0
28 Aug 2024
UK built and it shows
Being UK built, support understands our context, and no consultant, no lengthy setup, just a working CRM. No complaints so far.
Pros
Being UK built, support understands our context.
Cons
The contact limits on lower tiers come up faster than expected.
Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 2+ years4 found this helpful
P
Peter Hargreaves
Practice manager · 1-10 employees · Wholesale
LinkedIn verifiedUnited Kingdom
5.0
25 Aug 2024
Free tier got us started
It is simple enough that everyone actually uses it, and being UK built, support understands our context. No complaints so far.
Pros
It is simple enough that everyone actually uses it.
Cons
Marketing automation is light, we run that separately.
Ease of use
4.0
Value for money
5.0
Customer service
4.0
Functionality
5.0
Used for 1-2 years16 found this helpful
H
Helen Colquhoun
Operations manager · 51-200 employees · Education
United Kingdom
5.0
20 Aug 2024
Just enough CRM
The free tier let us start without spending a penny. No consultant, no lengthy setup, just a working CRM.
Pros
The free tier let us start without spending a penny.
Cons
Marketing automation is light, we run that separately.
Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 2+ years34 found this helpful
N
Nicola Sinclair
Founder · 11-50 employees · Accounting
LinkedIn verifiedUnited Kingdom
5.0
17 Aug 2024
Perfect for a small team
No consultant, no lengthy setup, just a working CRM. It is simple enough that everyone actually uses it.
Pros
No consultant, no lengthy setup, just a working CRM.
Cons
Marketing automation is light, we run that separately.