The free tier let us start without spending a penny, and it is simple enough that everyone actually uses it. Not built for a complex sales operation, but we live with it.
Pros
The free tier let us start without spending a penny.
Cons
Not built for a complex sales operation.
Ease of use
4.0
Value for money
4.0
Customer service
5.0
Functionality
4.0
Used for 1-2 years39 found this helpful
S
Sophie Middleton
Bookkeeper · 1-10 employees · Retail
United Kingdom
4.0
5 Oct 2024
UK built and it shows
The Xero integration keeps sales and finance in step, and being UK built, support understands our context. Marketing automation is light, we run that separately, but we live with it.
Pros
The Xero integration keeps sales and finance in step.
Cons
Marketing automation is light, we run that separately.
Ease of use
4.0
Value for money
4.0
Customer service
4.0
Functionality
4.0
Used for 6-12 months25 found this helpful
C
Callum Adeyemi
Owner · 1-10 employees · Accounting
LinkedIn verifiedUnited Kingdom
4.0
30 Sep 2024
Perfect for a small team
It is simple enough that everyone actually uses it. Only real gripe is that the contact limits on lower tiers come up faster than expected.
Pros
It is simple enough that everyone actually uses it.
Cons
The contact limits on lower tiers come up faster than expected.
Ease of use
4.0
Value for money
5.0
Customer service
4.0
Functionality
3.0
Used for 2+ years24 found this helpful
A
Amy Ashworth
Sole trader · 11-50 employees · Education
United Kingdom
3.0
30 Sep 2024
Clean Xero integration
Mixed. No consultant, no lengthy setup, just a working CRM, but not built for a complex sales operation.
Pros
No consultant, no lengthy setup, just a working CRM.
Cons
Not built for a complex sales operation.
Ease of use
3.0
Value for money
2.0
Customer service
3.0
Functionality
4.0
Used for Less than 6 months33 found this helpful
L
Louise Begum
Finance manager · 201-500 employees · Accounting
United Kingdom
3.0
29 Sep 2024
Simple and everyone uses it
Mixed. It is simple enough that everyone actually uses it, but the contact limits on lower tiers come up faster than expected.
Pros
It is simple enough that everyone actually uses it.
Cons
The contact limits on lower tiers come up faster than expected.
Ease of use
3.0
Value for money
3.0
Customer service
2.0
Functionality
4.0
Used for Less than 6 months15 found this helpful
S
Simon Thornley
Finance manager · 51-200 employees · Hospitality
United Kingdom
5.0
28 Sep 2024
Free tier got us started
No consultant, no lengthy setup, just a working CRM, and being UK built, support understands our context. No complaints so far.
Pros
No consultant, no lengthy setup, just a working CRM.
Cons
Not built for a complex sales operation.
Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
4.0
Used for 2+ years27 found this helpful
S
Stephen Pemberton
HR director · 501-1000 employees · Professional services
LinkedIn verifiedUnited Kingdom
4.0
23 Sep 2024
UK built and it shows
The free tier let us start without spending a penny. Only real gripe is that you outgrow the simplicity as you get larger.
Pros
The free tier let us start without spending a penny.
Cons
You outgrow the simplicity as you get larger.
Ease of use
4.0
Value for money
4.0
Customer service
4.0
Functionality
3.0
Used for 2+ years4 found this helpful
R
Ruth Dunmore
Sole trader · 11-50 employees · Professional services
LinkedIn verifiedUnited Kingdom
4.0
12 Sep 2024
Clean Xero integration
No consultant, no lengthy setup, just a working CRM, and the Xero integration keeps sales and finance in step. The contact limits on lower tiers come up faster than expected, but we live with it.
Pros
No consultant, no lengthy setup, just a working CRM.
Cons
The contact limits on lower tiers come up faster than expected.
Ease of use
5.0
Value for money
5.0
Customer service
4.0
Functionality
4.0
Used for Less than 6 months37 found this helpful
R
Rachel Middleton
Founder · 11-50 employees · Marketing and advertising
United Kingdom
5.0
10 Sep 2024
Simple and everyone uses it
The free tier let us start without spending a penny, and the Xero integration keeps sales and finance in step. No complaints so far.
Pros
The free tier let us start without spending a penny.
