The free tier let us start without spending a penny, and being UK built, support understands our context. No complaints so far.
Pros
The free tier let us start without spending a penny.
Cons
Marketing automation is light, we run that separately.
Ease of use
5.0
Value for money
5.0
Customer service
4.0
Functionality
5.0
Used for Less than 6 months7 found this helpful
A
Amy Baptiste
Founder · 1-10 employees · Veterinary
United Kingdom
3.0
15 Dec 2024
Just enough CRM
Mixed. The Xero integration keeps sales and finance in step, but you outgrow the simplicity as you get larger.
Pros
The Xero integration keeps sales and finance in step.
Cons
You outgrow the simplicity as you get larger.
Ease of use
4.0
Value for money
2.0
Customer service
4.0
Functionality
3.0
Used for Less than 6 months6 found this helpful
I
Ian Mackenzie
Sole trader · 1-10 employees · Food and beverage
LinkedIn verifiedUnited Kingdom
2.0
13 Dec 2024
Simple and everyone uses it
You outgrow the simplicity as you get larger, and marketing automation is light, we run that separately. Being UK built, support understands our context, which is about the only positive.
Pros
Being UK built, support understands our context.
Cons
You outgrow the simplicity as you get larger.
Ease of use
2.0
Value for money
1.0
Customer service
3.0
Functionality
2.0
Used for 1-2 years38 found this helpful
H
Helen Osei
Founder · 1-10 employees · Wholesale
United Kingdom
5.0
7 Dec 2024
Perfect for a small team
No consultant, no lengthy setup, just a working CRM, and being UK built, support understands our context. No complaints so far.
Pros
No consultant, no lengthy setup, just a working CRM.
Cons
The contact limits on lower tiers come up faster than expected.
Ease of use
5.0
Value for money
5.0
Customer service
4.0
Functionality
4.0
Used for 2+ years12 found this helpful
R
Rebecca Bhatti
Bookkeeper · 11-50 employees · Logistics and transport
United Kingdom
3.0
26 Nov 2024
Just enough CRM
Mixed. The Xero integration keeps sales and finance in step, but not built for a complex sales operation.
Pros
The Xero integration keeps sales and finance in step.
Cons
Not built for a complex sales operation.
Ease of use
2.0
Value for money
3.0
Customer service
3.0
Functionality
3.0
Used for 2+ years12 found this helpful
S
Sarah Halliwell
Owner · 1-10 employees · Veterinary
United Kingdom
5.0
18 Nov 2024
Clean Xero integration
It is simple enough that everyone actually uses it. The free tier let us start without spending a penny.
Pros
It is simple enough that everyone actually uses it.
Cons
Marketing automation is light, we run that separately.
Ease of use
4.0
Value for money
4.0
Customer service
5.0
Functionality
5.0
Used for 6-12 months23 found this helpful
F
Fiona Ellery
Bookkeeper · 1-10 employees · Wholesale
United Kingdom
4.0
14 Nov 2024
Free tier got us started
The free tier let us start without spending a penny, and it is simple enough that everyone actually uses it. Not built for a complex sales operation, but we live with it.
Pros
The free tier let us start without spending a penny.
Cons
Not built for a complex sales operation.
Ease of use
4.0
Value for money
4.0
Customer service
4.0
Functionality
5.0
Used for 1-2 years24 found this helpful
A
Alan Halliwell
Office manager · 1-10 employees · Professional services
LinkedIn verifiedUnited Kingdom
5.0
13 Nov 2024
UK built and it shows
Being UK built, support understands our context, and no consultant, no lengthy setup, just a working CRM. No complaints so far.
Pros
Being UK built, support understands our context.
Cons
Marketing automation is light, we run that separately.
Ease of use
4.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 6-12 months3 found this helpful
I
Ian Patel
HR director · 1000+ employees · Hospitality
United Kingdom
5.0
13 Nov 2024
Clean Xero integration
Being UK built, support understands our context, and the free tier let us start without spending a penny. No complaints so far.
Pros
Being UK built, support understands our context.
Cons
Marketing automation is light, we run that separately.
Ease of use
4.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 6-12 months19 found this helpful
C
Callum Halliwell
Sole trader · 1-10 employees · Retail
United Kingdom
4.0
7 Nov 2024
Just enough CRM
The Xero integration keeps sales and finance in step, and it is simple enough that everyone actually uses it. You outgrow the simplicity as you get larger, but we live with it.
Pros
The Xero integration keeps sales and finance in step.