Being UK built, support understands our context. Only real gripe is that marketing automation is light, we run that separately.
Pros
Being UK built, support understands our context.
Cons
Marketing automation is light, we run that separately.
Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for Less than 6 months9 found this helpful
S
Simon Bhatti
HR manager · 51-200 employees · Fitness and leisure
United Kingdom
4.0
22 Feb 2025
Free tier got us started
It is simple enough that everyone actually uses it, and the Xero integration keeps sales and finance in step. The contact limits on lower tiers come up faster than expected, but we live with it.
Pros
It is simple enough that everyone actually uses it.
Cons
The contact limits on lower tiers come up faster than expected.
Ease of use
4.0
Value for money
3.0
Customer service
3.0
Functionality
5.0
Used for 1-2 years8 found this helpful
A
Adam Dunmore
Company secretary · 201-500 employees · Charity and non-profit
United Kingdom
5.0
22 Feb 2025
Just enough CRM
Being UK built, support understands our context, and the Xero integration keeps sales and finance in step. No complaints so far.
Pros
Being UK built, support understands our context.
Cons
Not built for a complex sales operation.
Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 1-2 years17 found this helpful
M
Michael Stroud
Founder · 1-10 employees · Veterinary
United Kingdom
5.0
20 Feb 2025
Simple and everyone uses it
It is simple enough that everyone actually uses it, and no consultant, no lengthy setup, just a working CRM. No complaints so far.
Pros
It is simple enough that everyone actually uses it.
Cons
You outgrow the simplicity as you get larger.
Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for Less than 6 months2 found this helpful
B
Bethany Halliwell
Founder · 11-50 employees · Construction
United Kingdom
4.0
20 Feb 2025
Perfect for a small team
It is simple enough that everyone actually uses it, and being UK built, support understands our context. Marketing automation is light, we run that separately, but we live with it.
Pros
It is simple enough that everyone actually uses it.
Cons
Marketing automation is light, we run that separately.
Ease of use
5.0
Value for money
3.0
Customer service
5.0
Functionality
4.0
Used for 2+ years9 found this helpful
P
Priya Patel
Office manager · 11-50 employees · Healthcare
LinkedIn verifiedUnited Kingdom
4.0
14 Feb 2025
Free tier got us started
No consultant, no lengthy setup, just a working CRM, and the free tier let us start without spending a penny. Not built for a complex sales operation, but we live with it.
Pros
No consultant, no lengthy setup, just a working CRM.
Cons
Not built for a complex sales operation.
Ease of use
4.0
Value for money
4.0
Customer service
5.0
Functionality
4.0
Used for 1-2 years16 found this helpful
T
Thomas Pemberton
Founder · 11-50 employees · Construction
United Kingdom
4.0
8 Feb 2025
Clean Xero integration
No consultant, no lengthy setup, just a working CRM, and being UK built, support understands our context. You outgrow the simplicity as you get larger, but we live with it.
Pros
No consultant, no lengthy setup, just a working CRM.
Cons
You outgrow the simplicity as you get larger.
Ease of use
5.0
Value for money
4.0
Customer service
5.0
Functionality
3.0
Used for 2+ years3 found this helpful
H
Hannah Begum
Sole trader · 1-10 employees · Legal services
LinkedIn verifiedUnited Kingdom
2.0
6 Feb 2025
UK built and it shows
Marketing automation is light, we run that separately, and not built for a complex sales operation. No consultant, no lengthy setup, just a working CRM, which is about the only positive.
Pros
No consultant, no lengthy setup, just a working CRM.
Cons
Marketing automation is light, we run that separately.
Ease of use
3.0
Value for money
3.0
Customer service
1.0
Functionality
2.0
Used for 6-12 months3 found this helpful
N
Nicola Nowak
Head of payroll · 1000+ employees · Charity and non-profit
United Kingdom
5.0
6 Feb 2025
Just enough CRM
The free tier let us start without spending a penny, and being UK built, support understands our context. No complaints so far.
Pros
The free tier let us start without spending a penny.
Cons
Not built for a complex sales operation.
Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 2+ years1 found this helpful
P
Peter Stroud
Sole trader · 1-10 employees · Healthcare
United Kingdom
4.0
4 Feb 2025
Free tier got us started
No consultant, no lengthy setup, just a working CRM. Only real gripe is that you outgrow the simplicity as you get larger.
Pros
No consultant, no lengthy setup, just a working CRM.