No consultant, no lengthy setup, just a working CRM, and the free tier let us start without spending a penny. Marketing automation is light, we run that separately, but we live with it.
Pros
No consultant, no lengthy setup, just a working CRM.
Cons
Marketing automation is light, we run that separately.
It is simple enough that everyone actually uses it, and being UK built, support understands our context. You outgrow the simplicity as you get larger, but we live with it.
Pros
It is simple enough that everyone actually uses it.
Cons
You outgrow the simplicity as you get larger.
Ease of use
4.0
Value for money
5.0
Customer service
4.0
Functionality
3.0
Used for 6-12 months25 found this helpful
C
Claire Colquhoun
Owner · 11-50 employees · Engineering
United Kingdom
2.0
25 Jun 2025
UK built and it shows
You outgrow the simplicity as you get larger, and marketing automation is light, we run that separately. Being UK built, support understands our context, which is about the only positive.
Pros
Being UK built, support understands our context.
Cons
You outgrow the simplicity as you get larger.
Ease of use
3.0
Value for money
3.0
Customer service
3.0
Functionality
2.0
Used for 6-12 months32 found this helpful
S
Sarah Baptiste
Office manager · 1-10 employees · Recruitment
LinkedIn verifiedUnited Kingdom
1.0
16 Jun 2025
Free tier got us started
Not built for a complex sales operation. You outgrow the simplicity as you get larger. Looking at alternatives.
Pros
The free tier let us start without spending a penny.
Cons
Not built for a complex sales operation.
Ease of use
1.0
Value for money
2.0
Customer service
1.0
Functionality
1.0
Used for 6-12 months
A
Adam Kaur
Bookkeeper · 1-10 employees · IT services
United Kingdom
4.0
15 Jun 2025
Simple and everyone uses it
The free tier let us start without spending a penny. Only real gripe is that the contact limits on lower tiers come up faster than expected.
Pros
The free tier let us start without spending a penny.
Cons
The contact limits on lower tiers come up faster than expected.
Ease of use
4.0
Value for money
4.0
Customer service
3.0
Functionality
4.0
Used for Less than 6 months35 found this helpful
C
Christopher Lockhart
Founder · 1-10 employees · Education
LinkedIn verifiedUnited Kingdom
5.0
14 Jun 2025
Perfect for a small team
Being UK built, support understands our context, and the Xero integration keeps sales and finance in step. No complaints so far.
Pros
Being UK built, support understands our context.
Cons
Marketing automation is light, we run that separately.
Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 2+ years17 found this helpful
Z
Zoe Sinclair
HR manager · 201-500 employees · Construction
LinkedIn verifiedUnited Kingdom
5.0
12 Jun 2025
Simple and everyone uses it
It is simple enough that everyone actually uses it, and no consultant, no lengthy setup, just a working CRM. No complaints so far.
Pros
It is simple enough that everyone actually uses it.
Cons
Not built for a complex sales operation.
Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
4.0
Used for Less than 6 months27 found this helpful
N
Neil Colquhoun
Founder · 11-50 employees · Property and lettings
United Kingdom
5.0
11 Jun 2025
UK built and it shows
It is simple enough that everyone actually uses it, and no consultant, no lengthy setup, just a working CRM. No complaints so far.
Pros
It is simple enough that everyone actually uses it.
Cons
You outgrow the simplicity as you get larger.
Ease of use
5.0
Value for money
5.0
Customer service
4.0
Functionality
4.0
Used for 2+ years
C
Christopher Begum
Practice manager · 1-10 employees · Logistics and transport
LinkedIn verifiedUnited Kingdom
5.0
7 Jun 2025
Clean Xero integration
Being UK built, support understands our context. No consultant, no lengthy setup, just a working CRM.
Pros
Being UK built, support understands our context.
Cons
The contact limits on lower tiers come up faster than expected.
Ease of use
5.0
Value for money
4.0
Customer service
4.0
Functionality
5.0
Used for 2+ years6 found this helpful
O
Owen Nasir
Bookkeeper · 1-10 employees · Manufacturing
United Kingdom
5.0
7 Jun 2025
Free tier got us started
No consultant, no lengthy setup, just a working CRM. The free tier let us start without spending a penny.
Pros
No consultant, no lengthy setup, just a working CRM.
Cons
Marketing automation is light, we run that separately.
