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BrightPay

Verified listing

The payroll software a huge share of UK accountants and bureaus actually run

Ratings by dimension

  • Ease of use4.0
  • Value3.9
  • Support4.0
  • Features4.0

Rating distribution

  • 5 stars104
  • 4 stars72
  • 3 stars34
  • 2 stars20
  • 1 star5

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Verified reviews for BrightPay

235 reviews matching your filters

Emma Whitfield

Office manager · 11-50 employees · Veterinary

United Kingdom
5.0

18 Sep 2024

Cloud move aside, it is solid

The batch processing saves our bureau hours every month. Auto enrolment assessment and postponement are handled properly.

Pros

The batch processing saves our bureau hours every month.

Cons

The new cloud pricing is less clear than the old desktop bands.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 6-12 months19 found this helpful

Gareth Sandhu

Bookkeeper · 11-50 employees · IT services

United Kingdom
5.0

17 Sep 2024

Trusted by our whole practice

We run forty client payrolls from one place and it never stumbles, and the employee app stopped the constant requests for payslips. No complaints so far.

Pros

We run forty client payrolls from one place and it never stumbles.

Cons

The new cloud pricing is less clear than the old desktop bands.

Ease of use
4.0
Value for money
5.0
Customer service
5.0
Functionality
4.0
Used for 2+ years31 found this helpful

Hannah Fairbanks

Company secretary · 201-500 employees · Marketing and advertising

United Kingdom
4.0

14 Sep 2024

Cloud move aside, it is solid

Auto enrolment assessment and postponement are handled properly. Only real gripe is that it is payroll only, so HR sits in a separate product.

Pros

Auto enrolment assessment and postponement are handled properly.

Cons

It is payroll only, so HR sits in a separate product.

Ease of use
5.0
Value for money
3.0
Customer service
4.0
Functionality
5.0
Used for Less than 6 months7 found this helpful

Sarah Colquhoun

Practice manager · 11-50 employees · Healthcare

LinkedIn verifiedUnited Kingdom
3.0

11 Sep 2024

Auto enrolment done right

The batch processing saves our bureau hours every month. That said, it is payroll only, so HR sits in a separate product and migrating years of desktop data took planning.

Pros

The batch processing saves our bureau hours every month.

Cons

It is payroll only, so HR sits in a separate product.

Ease of use
3.0
Value for money
4.0
Customer service
2.0
Functionality
2.0
Used for 6-12 months16 found this helpful

Zoe Wexford

Bookkeeper · 11-50 employees · Professional services

United Kingdom
3.0

30 Aug 2024

Handles our client payrolls

It is ready on day one of every new tax year without fail. That said, the move to cloud only meant relearning workflows we knew cold and it is payroll only, so HR sits in a separate product.

Pros

It is ready on day one of every new tax year without fail.

Cons

The move to cloud only meant relearning workflows we knew cold.

Ease of use
3.0
Value for money
3.0
Customer service
3.0
Functionality
3.0
Used for 1-2 years8 found this helpful

Laura Trelawny

Bookkeeper · 1-10 employees · Education

United Kingdom
5.0

28 Aug 2024

The bureau standard for a reason

Auto enrolment assessment and postponement are handled properly, and support actually understands payroll rather than reading a script. No complaints so far.

Pros

Auto enrolment assessment and postponement are handled properly.

Cons

The move to cloud only meant relearning workflows we knew cold.

Ease of use
5.0
Value for money
4.0
Customer service
4.0
Functionality
5.0
Used for Less than 6 months27 found this helpful

Ian Vaughan

Director · 11-50 employees · Engineering

United Kingdom
5.0

20 Aug 2024

The bureau standard for a reason

The batch processing saves our bureau hours every month. Support actually understands payroll rather than reading a script.

Pros

The batch processing saves our bureau hours every month.

Cons

The move to cloud only meant relearning workflows we knew cold.

Ease of use
5.0
Value for money
5.0
Customer service
4.0
Functionality
5.0
Used for 2+ years14 found this helpful

Stephen Cavendish

Founder · 1-10 employees · Veterinary

United Kingdom
5.0

12 Aug 2024

Ready every tax year

The employee app stopped the constant requests for payslips, and support actually understands payroll rather than reading a script. No complaints so far.

Pros

The employee app stopped the constant requests for payslips.

Cons

The move to cloud only meant relearning workflows we knew cold.

Ease of use
5.0
Value for money
5.0
Customer service
4.0
Functionality
5.0
Used for 6-12 months6 found this helpful

Amy Corrigan

Operations manager · 51-200 employees · Wholesale

United Kingdom
4.0

9 Aug 2024

Trusted by our whole practice

We run forty client payrolls from one place and it never stumbles. Only real gripe is that the new cloud pricing is less clear than the old desktop bands.

Pros

We run forty client payrolls from one place and it never stumbles.

Cons

The new cloud pricing is less clear than the old desktop bands.

Ease of use
5.0
Value for money
4.0
Customer service
4.0
Functionality
5.0
Used for 1-2 years5 found this helpful

Adam Radcliffe

Director · 11-50 employees · Hospitality

United Kingdom
5.0

9 Aug 2024

Cloud move aside, it is solid

Auto enrolment assessment and postponement are handled properly, and support actually understands payroll rather than reading a script. No complaints so far.

Pros

Auto enrolment assessment and postponement are handled properly.

Cons

The move to cloud only meant relearning workflows we knew cold.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
4.0
Used for 2+ years18 found this helpful