BrightPay

Verified listing

The payroll software a huge share of UK accountants and bureaus actually run

4.1Based on 235 reviews

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Ratings by dimension

Ease of use4.0
Value3.9
Support4.0
Features4.0

Rating distribution

5 stars
104
4 stars
72
3 stars
34
2 stars
20
1 star
5

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Verified reviews for BrightPay

235 reviews matching your filters

Gareth Rhodes

Payroll manager · 51-200 employees · Food and beverage

United Kingdom

5.0

9 Mar 2024

Auto enrolment done right

It is ready on day one of every new tax year without fail, and the employee app stopped the constant requests for payslips. No complaints so far.

Pros

It is ready on day one of every new tax year without fail.

Cons

It is payroll only, so HR sits in a separate product.

Ease of use: 4.0
Value for money: 4.0
Customer service: 5.0
Functionality: 4.0

Used for 1-2 years27 found this helpful

Rachel Marsden

Operations manager · 51-200 employees · Wholesale

LinkedIn verifiedUnited Kingdom

5.0

5 Mar 2024

The bureau standard for a reason

The batch processing saves our bureau hours every month, and the employee app stopped the constant requests for payslips. No complaints so far.

Pros

The batch processing saves our bureau hours every month.

Cons

It is payroll only, so HR sits in a separate product.

Ease of use: 4.0
Value for money: 4.0
Customer service: 5.0
Functionality: 5.0

Used for 6-12 months

David Osei

Director · 1-10 employees · Logistics and transport

United Kingdom

5.0

3 Mar 2024

Cloud move aside, it is solid

It is ready on day one of every new tax year without fail, and support actually understands payroll rather than reading a script. No complaints so far.

Pros

It is ready on day one of every new tax year without fail.

Cons

The move to cloud only meant relearning workflows we knew cold.

Ease of use: 5.0
Value for money: 5.0
Customer service: 4.0
Functionality: 5.0

Used for 1-2 years29 found this helpful

Claire Pemberton

Practice manager · 1-10 employees · Veterinary

LinkedIn verifiedUnited Kingdom

3.0

3 Mar 2024

Trusted by our whole practice

Mixed. The employee app stopped the constant requests for payslips, but the move to cloud only meant relearning workflows we knew cold.

Pros

The employee app stopped the constant requests for payslips.

Cons

The move to cloud only meant relearning workflows we knew cold.

Ease of use: 2.0
Value for money: 3.0
Customer service: 3.0
Functionality: 3.0

Used for 6-12 months12 found this helpful

Owen Ferreira

Payroll manager · 51-200 employees · Fitness and leisure

United Kingdom

5.0

28 Feb 2024

Ready every tax year

Auto enrolment assessment and postponement are handled properly. The batch processing saves our bureau hours every month.

Pros

Auto enrolment assessment and postponement are handled properly.

Cons

Migrating years of desktop data took planning.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 2+ years3 found this helpful