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BrightPay

Verified listing

The payroll software a huge share of UK accountants and bureaus actually run

Ratings by dimension

  • Ease of use4.0
  • Value3.9
  • Support4.0
  • Features4.0

Rating distribution

  • 5 stars104
  • 4 stars72
  • 3 stars34
  • 2 stars20
  • 1 star5

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Verified reviews for BrightPay

235 reviews matching your filters

Freya Thornley

Founder · 11-50 employees · Construction

United Kingdom
5.0

1 Apr 2025

Trusted by our whole practice

The batch processing saves our bureau hours every month, and it is ready on day one of every new tax year without fail. No complaints so far.

Pros

The batch processing saves our bureau hours every month.

Cons

The move to cloud only meant relearning workflows we knew cold.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for Less than 6 months

Andrew Iqbal

Office manager · 1-10 employees · Food and beverage

LinkedIn verifiedUnited Kingdom
4.0

31 Mar 2025

Ready every tax year

It is ready on day one of every new tax year without fail, and we run forty client payrolls from one place and it never stumbles. Migrating years of desktop data took planning, but we live with it.

Pros

It is ready on day one of every new tax year without fail.

Cons

Migrating years of desktop data took planning.

Ease of use
4.0
Value for money
4.0
Customer service
4.0
Functionality
5.0
Used for 1-2 years14 found this helpful

Richard Ainsley

Management accountant · 201-500 employees · Education

United Kingdom
5.0

30 Mar 2025

Ready every tax year

It is ready on day one of every new tax year without fail. Support actually understands payroll rather than reading a script.

Pros

It is ready on day one of every new tax year without fail.

Cons

It is payroll only, so HR sits in a separate product.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 1-2 years38 found this helpful

Freya Lockhart

Director · 11-50 employees · Marketing and advertising

United Kingdom
5.0

26 Mar 2025

Handles our client payrolls

We run forty client payrolls from one place and it never stumbles. The batch processing saves our bureau hours every month.

Pros

We run forty client payrolls from one place and it never stumbles.

Cons

The move to cloud only meant relearning workflows we knew cold.

Ease of use
4.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for Less than 6 months6 found this helpful

Ruth Nowak

Owner · 11-50 employees · Construction

LinkedIn verifiedUnited Kingdom
5.0

21 Mar 2025

Trusted by our whole practice

The batch processing saves our bureau hours every month, and support actually understands payroll rather than reading a script. No complaints so far.

Pros

The batch processing saves our bureau hours every month.

Cons

It is payroll only, so HR sits in a separate product.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 6-12 months14 found this helpful

Callum Adeyemi

Practice manager · 1-10 employees · Accounting

United Kingdom
2.0

19 Mar 2025

Handles our client payrolls

The new cloud pricing is less clear than the old desktop bands, and the move to cloud only meant relearning workflows we knew cold. The batch processing saves our bureau hours every month, which is about the only positive.

Pros

The batch processing saves our bureau hours every month.

Cons

The new cloud pricing is less clear than the old desktop bands.

Ease of use
3.0
Value for money
2.0
Customer service
2.0
Functionality
3.0
Used for 6-12 months35 found this helpful

Michael Okonkwo

Director · 11-50 employees · Legal services

United Kingdom
5.0

14 Mar 2025

Cloud move aside, it is solid

It is ready on day one of every new tax year without fail. We run forty client payrolls from one place and it never stumbles.

Pros

It is ready on day one of every new tax year without fail.

Cons

It is payroll only, so HR sits in a separate product.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 1-2 years8 found this helpful

Sophie Fairbanks

Owner · 11-50 employees · IT services

LinkedIn verifiedUnited Kingdom
5.0

14 Mar 2025

Ready every tax year

Support actually understands payroll rather than reading a script. It is ready on day one of every new tax year without fail.

Pros

Support actually understands payroll rather than reading a script.

Cons

Migrating years of desktop data took planning.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 1-2 years11 found this helpful

James Bhatti

HR manager · 201-500 employees · Retail

LinkedIn verifiedUnited Kingdom
4.0

9 Mar 2025

Trusted by our whole practice

Support actually understands payroll rather than reading a script. Only real gripe is that it is payroll only, so HR sits in a separate product.

Pros

Support actually understands payroll rather than reading a script.

Cons

It is payroll only, so HR sits in a separate product.

Ease of use
5.0
Value for money
3.0
Customer service
3.0
Functionality
4.0
Used for 6-12 months39 found this helpful

Rachel Trelawny

Office manager · 1-10 employees · Property and lettings

LinkedIn verifiedUnited Kingdom
5.0

8 Mar 2025

Trusted by our whole practice

We run forty client payrolls from one place and it never stumbles. Support actually understands payroll rather than reading a script.

Pros

We run forty client payrolls from one place and it never stumbles.

Cons

Migrating years of desktop data took planning.

Ease of use
5.0
Value for money
4.0
Customer service
4.0
Functionality
5.0
Used for Less than 6 months30 found this helpful