Support on the lower tiers is lighter, and the upgrade path nudges you toward the full Zoho One bundle. The free edition covered our first few users at no cost, which is about the only positive.
Pros
The free edition covered our first few users at no cost.
Cons
Support on the lower tiers is lighter.
Ease of use
1.0
Value for money
2.0
Customer service
3.0
Functionality
2.0
Used for 6-12 months9 found this helpful
O
Owen Thornley
Sole trader · 1-10 employees · Marketing and advertising
LinkedIn verifiedUnited Kingdom
4.0
18 Apr 2024
Incredible value for the features
The free edition covered our first few users at no cost. Only real gripe is that fewer UK partners know it than Salesforce or HubSpot.
Pros
The free edition covered our first few users at no cost.
Cons
Fewer UK partners know it than Salesforce or HubSpot.
Ease of use
5.0
Value for money
4.0
Customer service
3.0
Functionality
4.0
Used for 1-2 years
M
Mohammed Corrigan
Payroll manager · 201-500 employees · Retail
United Kingdom
5.0
18 Apr 2024
Incredible value for the features
The AI assistant and analytics arrive cheaper than rivals reserve them. The customisation let us shape it to our exact process.
Pros
The AI assistant and analytics arrive cheaper than rivals reserve them.
Cons
The breadth takes real thought to configure well.
Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 6-12 months22 found this helpful
C
Callum Radcliffe
Director · 11-50 employees · Property and lettings
LinkedIn verifiedUnited Kingdom
3.0
10 Apr 2024
Customises to your process
Mixed. The free edition covered our first few users at no cost, but support on the lower tiers is lighter.
Pros
The free edition covered our first few users at no cost.
Cons
Support on the lower tiers is lighter.
Ease of use
3.0
Value for money
4.0
Customer service
3.0
Functionality
2.0
Used for Less than 6 months27 found this helpful
S
Sarah Wexford
Founder · 1-10 employees · Retail
United Kingdom
5.0
31 Mar 2024
Undercuts the big names
The functionality per pound genuinely undercuts the big names. The free edition covered our first few users at no cost.
Pros
The functionality per pound genuinely undercuts the big names.
Cons
The breadth takes real thought to configure well.
Ease of use
4.0
Value for money
5.0
Customer service
5.0
Functionality
4.0
Used for Less than 6 months29 found this helpful
Z
Zoe Vaughan
Owner · 11-50 employees · Construction
United Kingdom
4.0
30 Mar 2024
Customises to your process
If you already use Zoho the other apps just connect. Only real gripe is that fewer UK partners know it than Salesforce or HubSpot.
Pros
If you already use Zoho the other apps just connect.
Cons
Fewer UK partners know it than Salesforce or HubSpot.
Ease of use
5.0
Value for money
5.0
Customer service
4.0
Functionality
4.0
Used for 2+ years14 found this helpful
A
Amy Corrigan
HR manager · 201-500 employees · Construction
United Kingdom
3.0
30 Mar 2024
Great if you are in the Zoho world
The functionality per pound genuinely undercuts the big names. That said, the upgrade path nudges you toward the full Zoho One bundle and the breadth takes real thought to configure well.
Pros
The functionality per pound genuinely undercuts the big names.
Cons
The upgrade path nudges you toward the full Zoho One bundle.
Ease of use
3.0
Value for money
4.0
Customer service
3.0
Functionality
4.0
Used for 6-12 months29 found this helpful
A
Andrew Halliwell
Director · 1-10 employees · Manufacturing
United Kingdom
4.0
29 Mar 2024
Undercuts the big names
The free edition covered our first few users at no cost. Only real gripe is that the breadth takes real thought to configure well.
Pros
The free edition covered our first few users at no cost.
Cons
The breadth takes real thought to configure well.
Ease of use
4.0
Value for money
4.0
Customer service
4.0
Functionality
4.0
Used for Less than 6 months21 found this helpful
F
Fiona Bramley
Owner · 1-10 employees · Education
United Kingdom
2.0
22 Mar 2024
Powerful, takes setup
Fewer UK partners know it than Salesforce or HubSpot, and the upgrade path nudges you toward the full Zoho One bundle. The functionality per pound genuinely undercuts the big names, which is about the only positive.
Pros
The functionality per pound genuinely undercuts the big names.
Cons
Fewer UK partners know it than Salesforce or HubSpot.
